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- Chrystyne C.Hyde Park, Tampa, FL961539Nov 29, 2023First to Review
My son started here at 8 months old back in September.....
On his very first day, I noticed a little girl had a cold, she was coughing, and had bright green mucous dripping out. I voiced my concerns with the director but nothing was done because she had a "doctors note" saying it was allergies. My son caught her "allergies" the next day, but when I took him to the doctor, they called it a viral infection..... funny how that works. No other children were sick and he doesn't go anywhere else.
Our entire family caught this virus and it took us an entire month to get rid of it.
On Day 3, I caught one of the daycare workers kissing my son on his cheeks and he developed a rash shortly after because he does have sensitive skin.
Now I tried my hardest to not be the "problematic parent" so I kept some of my minor concerns to myself.
A few weeks after getting rid of the "allergies", I was picking my son up and
noticed the same girl with the same symptoms as last time and sure enough my son was sick the next day.
This time, I received a call a few hours later that my son needed to be picked up because he was developing a rash and that he couldn't return until we had a doctors note (the rash was from the viral infection that he caught). I mentioned to the director AGAIN that the little girl was sick and she had passed it to my son, but they denied it and called it "allergies" again so nothing was done, (I have a feeling she was somebodies daughter that worked there and that's why they allowed it). My son was the only one that was forced to stay home and I had to take off work, even though he caught it from the little girl. It's easy to go to the doctors office and lie about symptoms to get a note but that was the final straw for us. I hate that I have to change my sons routine and introduce him to a new daycare, but this was just unacceptable to me.
I was told "we clean and sanitize every day", I never once saw them sanitize anything and it's not done when they leave or overnight because I checked the cameras a few times. There's 8 babies in the classroom and allowing other kids to get sick because of 1 child seems irresponsible to me. These are babies and they all handle sicknesses differently, if I can visually see that a child is sick, it's your duty and responsibility as a daycare owner to prevent the rest of your daycare children from catching it.
Also, the tuition is way to expensive for the camera quality to be so terrible and most of the time my son was just crawling around doing his own thing instead of learning or participating in activities.
I spoke with the owner to try and address my concerns before switching, he was very dismissive and offered to waive 1 of the weeks from the 2 week withdrawal policy -_-
One day I picked him up with a large red bite mark on his arm, but they didn't call me to notify me. When I asked what happen I was told "a child bit him". We had officially decided to switch daycares at that point, but it's unsettling to know that. I took a picture 6hrs later and the mark was still prevalent. He received a "boo boo" report almost every couple of days...
The last incident, I was watching the cameras and they had an older kid in his class at the end of the day and she was bullying my 9month old, I caught her kick and push him while the teacher wasn't paying attention and when I called about it, I was told "we'll talk to her parents". Unacceptable.
My son started a new daycare and I couldn't be happier! He hasn't gotten sick, no boo boo reports, no marks/cuts/scratches..... they sanitize daily (I see them doing it as I'm picking him up) and they wash their hands after every diaper change. They are very interactive and engaging with the children, better camera quality, the babies have outside play time, they do activities and learning, music circle. It's worth what we pay plus moreHelpful 0Thanks 0Love this 0Oh no 0
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