Kona Cleaners

Ms. Rosa has excellent customer service. she is always smiling at the customers and greeting them as soon as they walk in the store.
Ms. Rosa always explains the situation well for customers and counts your order before you leave the store.
I like coming into this store compared to the others because of their personality, professional attitude, and great customer service.
My name is Ibe, and I want Ms. Rosa and her staff(Ezdihar and Linda) are to be recognized for their teamwork and great communication skills.
Great people!!

Services is absolutely amazing Linda Rosa & Chantel were extremely helpful And Friendly.. they all get .

I wish I had taken a before photo of how my pieces looked before taking them to Kona cleaners to try and remove large amounts of (clean) motor oil from them, and I know they say there are no guarantees and they aren't miracle workers... but this has to be as close to that as it can get.

I had a pair of mauve lululemon leggings that about 40% was saturated with oil that I had hand washed and air dried prior to bringing it in. You can't even tell that there was ever any oil on it. The leggings look practically brand new. I'm over the moon it's incredible. Another pair of leggings that were black had less oil spots, but similar to the mauve leggings look nearly brand new.

The other two items were lululemon scuba hoodies. These two items had been ran through the wash and dried before I had realized they had any oil on them so I was really not expecting much of a fix on them. With that said, the white/grey hoodie has no trace of the oil stains and the iodine stains were greatly reduced in appearance as well.

As for the maroon hoodie it has extensive oil stains along the sleeves, back, parts of the hood, and the pocket area. The spots were larger than my hand and so dark the fabric looked wet. Remember that these stains were basically baked in when I ran it through the drier? Nearly all of the stains are gone now. There is a faint color difference where the stains were most saturated, but it's night and day from what I had dropped off to them. A 1

When I had called to ask about the service, the girl on the phone was very polite and helpful and even told me about their app which if you download as a first time guest, you can get $10 your first dry clean service. The price point I feel is incredibly reasonable even without the use of the discount/coupon. To have some relatively expensive pieces restored when I thought they were beyond saving is worth every penny (which by the way was under $25 for my items after the discount)

Could not recommend enough!

One of the best cleaners stores that I've used ever.

Great customer service and shout out to Linda, for her outstanding customer service

If I could give 0 stars, I would. Don't come here for alterations. They messed up my bridesmaids dress and cut the inside lining shorter than the sheer front of the dress. they told me they were going to call me before doing anything to fix it and they didn't. They never contacted me and had to go in to check what's going on. I went to the store and They added a piece to make the lining inside longer again and match the front which will look stupid for the wedding. I had no time to buy another bridesmaids dress and also the dress is sold out. I showed them pictures of the original dress that both the front and inside lining is the same length and that they messed up but no I have to wear this dress that looks stupid for the wedding. Paid $76 for incorrect alterations for a brand new $160 dress

UPDATE: The workers at Kona cleaners were telling me that the added fabric won't be seen in the photos. Well, please see attached photos from the wedding. You can see it

Not truth worthy service. I had dropped off my brand button up shirt on 04/18 for cleaning and to be pick up on 4/20. The associate connivence me to pay for a "couture" wash. I asked if the shirt will be back by Saturday and the girl confirmed with manager which was another woman she said yes. My receipt says pick up 04/20.
The day of pick up I was advise to come back in 30 mins because the truck was just unloading. I went back at 3pm and was advise that this type of wash typically take longer not sure why they had told me Saturday. Now I am being told that the shirt will be ready Monday? How is this okay? Manager stated shirt would arrive Saturday. Do not trust the timeframes of this place. I need to speak with business owner as this is not a cheap shirt and it was for my sisters wedding. It is very unprofessional that I was advise it would be ready for pick up a certain day and was not.

I wanted to try new cleaners and a place for alterations. I got to Kona about 2:15p, and I guess the lady that does alterations went to lunch and wouldn't be back for a half hour and leaves at 3:30 pm. I'm not saying she doesn't deserve lunch, but why would you take that lunch close to when you are going? They said I could return when she returned from lunch, but I had other things to do and lived on the other side of Fontana. I also didn't understand why someone out of the two workers there couldn't help measure the pants that I wanted to be altered. I'm sure they offer good service, but this time was all it took for me not to come back and try that service.

My brother called me this morning and asked me to sub in for my nieces father daughter dance. Without a moment to waste I called Kona cleaners to see if they can help me hem my suit pants same day, I spoke to Rosa and she told me that if I got down there in the next 30 minutes, she can have this ready for me the same day. Not only did they under promised and overdeliver, but my pants are ready in less than an hour wow I was blown away by their speed and excellent customer service. Lupe was great. She helped me facilitate this quick alteration, and with the help of Ezdahart, My pants came out amazing! I couldn't be happier! Next time you're in a pinch like me, do yourself a favor and give them a call! You'll be happy you did! Thank you again for the excellent service!! I will be back!

I like going to Kona cleaners in Fontana because they and rosa do a solid service!!! Solid value too!!

The best customer service at Kona... really appreciate that they dry clean military uniforms and do some (although not all anymore) for free. Ezdahar was very precise and took care of the detailing I needed with one of my uniforms. Thank you!