Last Chance Auto Repair For Cars Trucks

Excellent Service; they are very very nice as well...

Should I require service again, and don't want to leave my couch, I will definitely call...

I recently went to Last Chance Auto Repair for some much-needed repairs on my truck and they were amazing!

Ron took the time to listen to my concerns and thoroughly explain the repairs needed making sure I understood the process and the associated costs. His honesty was refreshing as I've had negative experiences with other local repair shops in the past. This attention to detail further instilled confidence in their abilities and professionalism.

The manager Jamie kept me informed throughout the entire repair process providing regular updates on the progress and any additional findings. Their communication was prompt and courteous making me feel valued as a customer.

They also provided a detailed breakdown of the costs upfront, ensuring there were no surprises when it came time to settle the bill. I appreciated their transparency and felt that I received excellent value for the quality of work performed.

Very disappointed in the way my husband and I were treated. Bought a Groupon for an oil change to try them out as I've been looking for a good honest repair shop for my 2018 Kia and 2014 Hyundai when needed. Just setting up the appt was frustrating as the gentleman on the phone mansplained the difference in full synthetic oil and regular oil (which I know full well and kept telling him I know, but he would talk over me with "but I'm sure you don't know....) then told me he wouldn't even take my car if it was over the mileage on the oil change sticker.
Made the appt and told him I would need to wait for the car. It's a 40 roundtrip drive and my husband and I were on a time crunch with other appts before and after. Get there, no place to park, husband jumped out to check in while I tried to find a place to respectfully not be in the way of any cars they may need to move (small packed lot with cars randomly double parked everywhere). He walks in, no lobby or waiting room or obvious place to check in, and has to walk between two cars on lifts being worked on to get to the back to talk to someone. He was was greeted with "sit down Sport!" Sport? Really? Was that because of the way he looked? The way he was dressed? Why not "sir" or just no address at all? And he didn't even ask what he was there for?! I come in, find him, and the gentleman looks at me, then back at him and condescendingly says to my husband "It takes two of you's, huh, can't do this on your own?" I tell him it's my car, we're running other errands together, and I'm there for an oil change. He tells me they're running 45-50 minutes behind schedule!? I ask him why they didn't call to let me know? If I were running 45 min behind for my appt, I would have definitely called them, but they probably wouldn't have even taken me! It's just respect for other peoples time! He follows up with, "I don't have your number". I point to the dry erase board right next to him with my name, number, and appt time and say, "it's right there." No apology, "well, we can't get to you for another hour". There's 3 dingy seats against the wall of the shop 20 feet from a mechanic working on a car up on the lift. Not safe at all. I told him I couldn't wait and would have to reschedule. Came home and cancelled my Groupon for a refund. Won't go there again. If you're a female or love a female and care about the way they are treated, don't go here. "Rough around the edges I can handle" I work in a male dominated industry. But disrespect of me AND my husband, I won't put up with. Too old for that crap!

We can not say enough nice things!
Thank you so much for the TLC you have provided to all of our cars!

I attempted to get a rebuilt engine. I first called , and he asked me to obtain additional information on the engine. I then called back to provide info, he stated he would get back to me. I waited a few days and no response. I then visit the establishment and he acted like it was the first time we ever discussed the engine. He takes my info down again, and states that he will call me in the afternoon to give me a quote. Needless to say, I never got the call. I call the next day and his assistant answers and says that he is busy and that she'll have him call me back. He never calls back. I then call two days later, and he says that he would need to get the info from his assistant. Needless to say, I was getting the runaround. Eff this place!

It never fails. What never fails ? You ask. The great service that I get from Last Chance Auto Repair. You know what does fail? Automobiles! In my opinion and/or experience, cars are destined to cause you problems that will cost you a great deal of money. Every time, I have any issue with any vehicle I take it over the last chance auto repair shop. I always get a better rate in comparison to places like NTB or Firestone. I think the key is that you will be dealing with a family owned business rather than a corporation. I will always support a family business over corporate businesses Period!

Last chance is always very quick to return my vehicle to me. I always get good service, and I will be returning in the future.

I have been using Ron's services for about four to five years because he was recommended to me by my best friend, who thinks very highly of the business. Ron has always provided exceptional services and he still provides the best services in the area. Some say he is a little ruff around the edges, but he has a heart of gold and will never take advantage of you. His quotes are honest and when repairing your vehicle if he finds something else wrong he will call and advise you of the situation and tell you if the repair can wait, that is honesty at its best. One thing I will say is that Ron knows cars and he knows how to fix them and he does it very well. Would I recommend "Last Chance ? Yes, I would in a heart beat recommend Last Chance and the team that supports the business.

I called them this morning needing a battery replacement. Luckily I was at my house, so I told them there was no rush. They got to me around 6 pm and replaced the battery in about 10 minutes. Kept me in the loop during the day. Solid communication. Will absolutely use them again if necessary.

Bought a Groupon for an oil change the guy was so sexist and demeaning on the phone that I wouldn't go here if it was free!! Plenty of better shops in the area.

If you want to be overcharged by sexiest mechanics then this is the place you want to go. They were very disrespectful to me and female friends of mine that have gotten service here. Do not go here because they will be disrespectful. The main issue stems from the sexiest disrespectful owner and his son. Also be advised they have cameras recording you without signs up saying so. So, in conclusion, if you need automotive repairs done then choose a tuffy or Midus because anything is better then being over charged because of your sex and disrespected.