Luna Nails & Spa

I came in for a pedicure knowing that people have liked coming here for nail services.
Sat down and waited about 10 minutes with my feet soaking until someone came and started on my pedicure. Usually when getting a pedicure they clean your nails and heels and you get the hot wax and massage and the last thing they do is polish.
Not here. Polish first and then everything else which seems a little backwards. The massage was very lack luster and so was the mint scrub, it was put on only the lower half of the front of my legs and a hot towel on top and done.
The massage chairs don't work well at all, you have to push yourself back into them. They seem very old.

Not sure I will be back, I've had better salon services elsewhere in town.

the results are always great here but the prices are inconsistent. Today I paid $65 for a dip manicure with tips and it took two hours which is wild. My nail tech also made my finger bleed from excessive filing( accidents happen).

I was here 3 weeks ago and got the same exact service and paid $50 and it took maybe an hour. When I questioned the price the owner kept adding on additional charges that I didn't have to pay the previous times.

All for charging for extra services if that's your business model but when it's inconsistent per visit that's not okay. Especially when the visit is over two hours and a nail tech draws blood. She "kindly" gave me $3 off which is honestly just laughable and still charged me for a nail kit. Used to love this place but probably won't come back.

I had an extremely disappointing experience with Christie Luna. Not only is she completely lacking in customer orientation, but her business practices are also highly unethical. She demanded exorbitant prices and became visibly upset when I expressed high expectations. Despite setting appointments and taking a $50 deposit, she shamelessly double-booked herself, leaving me waiting and utterly frustrated. Avoid at all costs.

Beautiful spa with patience's and kind staffs. They take great care of you and my nails look healthy.

Worst pedicure I've ever had. First she took the nail buffer and starts vigorously rubbing my toe with it, with the sharp edge right on my skin - she completely tore off the skin beneath my nail. Then she starts throwing powder on top of it to stop the bleeding, then puts my bleeding foot back into the water tub (which by the way has no liner) which is a complete safety issue. Then she goes to trim my cuticles and makes my pinky toe start bleeding, so she throws more powder on it. Then finally paints my toes, but only lets me sit there for a couple of minutes until she throws my sandals on, puts toilet paper in between my toes and sends me out the door. Now I have bloody scabs on my toes, toilet paper in between my toes and all of the polish is already smudging and rubbing off everywhere since they weren't dry. Definitely do not recommended.

I absolutely *LOVE* Luna! As a truck driver, I never know when I'm going to be home or for how long. I always get prompt and professional service when I walk in. I don't have a dedicated technician due to the walk-in status, but I am never disappointed. They are fast and the results are perfect every time. I can't recommend Luna enough!

This is the worst pedicure I have ever gotten. Painted on the skin of my toes. I got the deluxe pedicure and when they put the "mask" on it was maybe a finger full spread around my legs. Everything about it was terrible. I asked for a dark navy color and received a bright blue. She was very aggressive about the whole thing. She was filing my skin the whole time. And kept shoving her fingernail under my toenails and was hurting my toe the whole time. This place is not worth the money.

I came in here on a Friday afternoon after having being insanely disappointed by another location minutes before. I explained my situation to Luna, the owner, and immediately got me in herself. She was busy answering the phone and checking other guests in and kept apologizing to me, but despite the distractions she was so attentive of me and made sure multiple times that I was happy with the end result. The nails I got were night and day compared to what the last location had done to them, and I am so happy with how they turned out!

very friendly staff. fair pricing. I finally found a nail salon that I'm very happy with.

The service has to be really bad for me to leave a review like this, but after 4 horrible experiences back to back.. I feel like I have to.

I only get pedicures every few months because I work a lot and have kids, so it's something I totally look forward to. Every time I go I pay extra for their pedicure that includes an extra long massage. Today when I went in, on a Monday morning when they were slow, my pedicure was so fast and rushed through that everyone that had been already in the middle of a pedicure when I got there was STILL getting theirs when I left. I was honestly shocked when he told me I was done. In the beginning the employee asked me twice to make sure I knew what package I wanted, so I know that wasn't an issue.

Every time you come here there will be an employee that walks around with a clipboard reminding the person doing your service to hound you for more services, at least 2-3 times while you're there. Be prepared, it's aggressive. But not nearly as aggressive as they'll get when it comes time to pay... this is probably the most uncomfortable part of it all! I've handed them my card before and had the woman LOOK IN MY PURSE and say "no, no, no, you have cash! I want cash payment" they very clearly do everything they can to take cash payment only so they don't have to put it on the books. It's very unprofessional and icky feeling. And god forbid you do pay with a card, they'll sit there with their face 4 inches away from the receipt to make sure they get a tip. Not sure if they think that'll get them a bigger tip.. but the whole experience is very uncomfortable.

Seriously... take your money anywhere else.