Luxe Nails Spa

Hailey is my go to girl! She does an incredible job every time - I always love how my nails turn out and it never feels like she's rushing through my nails even when I have a late night appt! Her work speaks for itself and people always compliment how beautiful the nails look.

Tried giving this place 3 tries
because typically the staff is nice but I will not be returning after this. The nail tech r made 3 of my fingers bleed (and the other employees took pictures on their phone, not sure why..) and she also put the gel to close to my skin. now barely a week later this is how my gel manicure looks... beyond disappointed.

This nail salon ruined my nails for the weeks following. I came with a large party and it took over an hour wait for me to get a regular manicure (no gel).
Every time I encountered an employee and told them that I was going to get a regular manicure, they kept trying to convince me to get gel. I'm not even local, so I wouldn't return to get follow-up appointments anyway.

When I finally got my manicure started, it had been an hour and fifteen minutes. The manicurist picked at my hangnails and skin surrounding my nails for no less than ten minutes until my skin was raw and exposed. Then, she used a machine to whittle down my nails, shaving the surface of my nails down. Days later my nails were extremely brittle from being shaved down so that every single one of them broke and cracked. They were all very damaged and are still recovering.

It's been over a month since this happened and my nails are still brittle and growing strange from this experience. Very bad experience. They should not have shaved down my nails without asking.

Don't let the fancy interior fool you.

Brought my 11 year-old daughter here for her first ever manicure and this is what she got - a hack job. When I confronted the nail technician she tried to blame it on my daughter having "sensitive skin" which couldn't be further from the truth.

The technician who was doing my pedicure kept trying to upsell me on services. I had to tell her no 3 times!

Worst experience ever. Will never return.

Had a very relaxing spa pedicure with Cookie--I loved it. She really took time to cut and trim my nails--massage was long!

They also did my 3 year old nails (mani)--she loved it!

Worst experience ever. Seriously. Can't say enough how awful it was.

I made an appointment for 2pm on a Thursday and called ahead to specify that it was my wedding the upcoming weekend and I would want gel shellac polish on my natural nails (no tips) and a pedicure.

When I arrived it's like no one knew what I was talking about and they kept asking who I wanted to do my nails. I haven't been here in like 10 years so I said I just wanted someone who could do nice gel polish and who would not file or cut my nails to the quick.

I was ushered to a seat to get my nails done first and had a lady who seemed very flustered and distracted. I was trying to decide on the colors I wanted and wasn't in love with all the options - so she took a few out to show me and I still didn't like them, I wanted an ombre pink and she said she could only do that on fake nails... hmm...

She was very abrupt and rude with me so I stopped her and asked her if she had a problem or another appointment or was in a hurry bc I had made an appointment and had called in advance and was getting married this weekend and wanted my nails done right. She changed her attitude for a short while and said no, she had plenty of time for me... go wash my hands.

Things were a bit better for a short while but a group of women came in at the front and, while she was actively putting polish on my nails, she kept glancing at them and staring at them and trying to listen to the conversation happening. So she was making mistakes with the polish. What the hell?! She was barely looking at my nails. Again, I asked her what was going on bc she seemed like she wanted to be anywhere but doing my nails... around this time she made a big mistake on my polish and, instead of taking it off, she clipped my index fingernail on the side into the nail-bed/quick and pulled it right off - I saw it start to bleed. I was furious. I told her I wanted to leave.

The manager overheard and came over and I explained what was happening and that I had been nothing but polite and had even called to make an appointment to avoid this and asked her to be easy on cutting my cuticles and nails to the quick bc I HATE that, and she wasn't even paying attention to what she was doing - so I wanted to leave. She said they wanted to make me happy and make it right so they would do my pedicure and fix my nails later if that was OK.

I wanted to leave right then and there I was so upset but I agreed bc I did need my nails done, I was moved to a pedicure room and another older gentleman was brought in. I selected a nail polish color I didn't like when he actually put it on, I asked for a pretty light pink wedding OPI color that they had on the wall at the front and was told it wouldn't show, so I was being shown some other colors that didn't have the tone of light pink I wanted, I eventually chose a metallic peach I didn't love and painted over myself later at home....waste of money.

He was nice and kind, making small talk. He eventually also fixed my fingernails and did a pretty leaf design on them at my request. They weren't perfect and had some flaws but I was ready to go - it had been over 3.5 hours by the time I left.

He gave me a lotion for the issue for free when I checked out and apologized.

This was an incredibly awful experience and I would never, ever consider coming back. They did try to make it right, but I spent a long time here during a stressful time for me with family coming in and calls happening when I had made an appointment and explained what I needed and wanted over a week in advance. I will never, ever come back after this experience.

It still cost me $98 - no discounts here! Thank God I had a gift card as a bridal gift, bc I would've been even more furious!

Very disappointed in the service and attitude I've seen in some of the workers.
I've been going to this salon formerly known as MP Nails for over 15 years and the last few years I have seen the service quality go down. Workers do not seem happy and a few are not friendly at all. I will not be returning after yesterday's visit.
The lady that did my daughters nails was rough with her and made comments blaming her for messing up. She would push her hands down in an abrupt way. I was in another area so I couldn't hear. My daughter told me after we left. She was very uncomfortable with her nail lady. It really seemed like she hated her job.
I also observed her ask this man what he's been doing since his toenails were overgrown. I felt embarrassed for him as she said it loud enough for everyone to hear but I just couldn't believe she would say that in the first place.
Both my daughter and I have have small cuts and scratches. Mine is hurting today and I will treat it to avoid infection.
I also got a $25 manicure. I soaked each hand for a couple of minutes. My nail were quickly hand filed. Got a short hand massage. When I asked her about a clear nail polish, she said no you don't need that. I really could have done this myself. I regretted getting this manicure.
We paid way too much money for such a disappointing experience. No more Luxe nails for us.
I barely gave 2 stars because the nails were painted nicely and my lady took her time in her pedicure.

I recieved a gel manicure and within 24 hours- it started to peel. So I called the owner Amanda and she said she will refund me my money when I return from vacation. I will update when I am refunded.

I went a couple days ago to get a pedicure. The worker tried to pressure me into getting gel but I was fine to put my foot down and insist that I wanted the basic. She commented several times about my decision but moved on. I am not sure what went wrong but I got an ingrown toe nail and an infection. The polish was fine and the design is cute...but now I have pain and a problem. If you are going, I would suggest telling them not to trim your cuticles or nails and just doing them at home before you go.

I've been going to Luxe Nails for over ten years and have never been disappointed. Hailey always does an amazing job on my dip nail manicure and Anne is always fantastic on my pedicures. I would encourge anyone who is looking for a new nail salon to check out Luxe Nails in Red Mill.