Luxury Nails & Spa Barton Creek Mall

Very friendly service, I was welcomed and sat down right away when I walked in. Requested a delux pedi with gel and Thao was my nail tech. She did her job with care and I can see myself coming back!

WARNING DO NOT COME HERE ! By far the worst experience I have ever had. I went in for a full set and pedicure. They were working on both at the same time which didn't bother me but I could tell that the lady that was working on my full set was struggling. Once my pedi was done we walked up to the table to finish up and I noticed my nails had a bunch of the acrylic underneath them and that the nail tips that were placed were not connected to the tip of my actual nail. No one wanted to fix the issue and they wanted to charge full price after I wasn't satisfied with the work. They caused a huge scene in front of their clients and even one of the clients started talking down on me saying I need to pay them ... when paying was never the issue, the issue was why would anyone pay the full price for a service when it was not done correctly! No manager was present to deal with the issue and they made me so uncomfortable. I will never come back here or recommend this spot to no one. Surprised this salon is in the Barton creek mall.

beware dirty business practices, bought a gift card and got ripped off for a large "service fee". rude attitudes had me feeling like i was a burden. so long story short 2 nails ended up falling off a few days later. these scammers will try to steal from yor gift card, you've been warned, stay away. posted pictures for awareness to the public.

DON'T COME HERE. Save your time and money. I desperately needed a fill and decided to come here last minute and completely regretted it. The nail tech painted on soooo many layers of paint and my nails looked terrible. Because they were so thick they started chipping and breaking literally 2 days after getting them done. I called and the manager asked for pictures and said they could fix them and give me a new set. I showed up and asked for a toe polish change instead bc I didn't have the time and quite frankly didn't want to get my nails done by them again. They said it was fine- but right before I was about to leave they asked if I was going to pay for my toe polish. Mind you, I had already paid $70 for a crappy set of nails that I removed myself!!! All in all, terrible service & bad communication.

DO NOT GO HERE!!! Save your money. Today I walked in and asked to have my dip manicure removed and have new dip applied. I was then pressured to do a pedi and figured sure, why not. I picked my color and was suppose to have the dip for my finger nails match the gel polish for my toes. Long story short they didn't match. The person doing my nails completely ignored the shape I asked for twice. I finally just asked her to please stop with the manicure. When I went to check out I was charged $75 for the "basic pedicure" which she said the gel add on was $20 at check out but failed to mention it when I was picking the pedicures. I have no problem paying for a great service but this was far from that.

Benn going to this location for more than four years for manicure and pedicures from Monica. The service is professional, friendly and a good price.

I have been a few times and I loved this spa until recently. Came in for a simple gel manicure and the manicurist used the dremel too to remove my cuticles. When I told her she was hurting me, she switched to the cuticle clipper and proceeded to cut into my skin. I was not in a hurry, i don't know why she was, the salon was empty. Now 50% of my fingers are scabbed over at the cuticles, great for the upcoming wedding I'm attending.

I stopped by last Wednesday for a deluxe pedicure. The price is on par with other locations so I know what to expect in terms of service. If you don't have an appointment, you'll need to check-in at the front counter; which was pretty easy. I was greeted within 5 minutes and escorted to the pedicure area. I didn't get the name of the gentlemen who actually took care of me. He did a great job; took his time and helped me find the right polish color (I'm a bit picky; I prefer a universal shade that goes with everyone). The lavender, foot massage and hot stones were just what I needed - very soothing.

I like this place due to the location - you can shop after or before your visit; make the most of your day if you're not in a rush. I do plan to come back again soon.

I forgot how annoying this place is! The girls who work there never ever ever stop talking extremely loudly in Mandarin to each other across the room and barely acknowledge their clients who are forced to sit in a chair for an hour, listening to them .
The girls have no sense of respect for their clients, and how inappropriate it is to continue to talk in a language no client understands. I will never return and recommend anywhere else but this place.

I went to the Barton Creek Mall to make an exchange and decided to get my nails done for an upcoming wedding. I wanted to try the 'glazed donut' trend, which should have been simple enough... a light pink base with white chrome on top.

First of all, there was no nail care involved or included with this $50 (base) dip manicure. When I noticed the nail tech was going straight in with a drill on my hot mess cuticles (I'm a new mom and hadn't gotten my nails done in months) and wasn't going to soak or trim them, I inquired about it and she said she would do my cuticles after she finished my dip nails. I've gotten at least 100 manicures and I've never witnessed this practice, although she acted like it was routine.

After she applied, cut and filed the tips, I noticed some were super misshapen and asked her to correct them. She said she would do it after she applied the powder. Not sure why she wouldn't just do it before and I ultimately had to remind her once the powder was on. Some still aren't a good shape; I'll be trying to correct them at home.

The photo I showed her had a solid base color on the nails. She just used the light pink she already had on the counter, telling me it was perfect. It was not perfect. It was way too light, you can completely see the white spots on my natural nail underneath and the tips are white, not pink. They basically look like super grown out nails. What might bother me the most, though, is that, since she didn't trim my nail underneath, and because she applied what might as well be clear powder on top of the dip tips, you can see the ends of my square naturals nail through my almond shaped extensions. It does not look good.

When it came time for the chrome, she pulled a bag out, opened two seemingly random containers and asked ME which one she should use. How should I know? One was clearly green, so I told, "her probably not that one," and showed her the reference picture again. I asked her if the chrome would cover the imperfections of my natural nails and she said no lol. She chose pink chrome and you can tell it's pink. It's not the more subtle look I showed her or was going for.

Also, you have to get up and wash your own hands here during the manicure. And the cuticle care never happened. I guess she thought the drill did enough. No lotion at the end, no hand massage.

I was so excited about this self-care experience, my first manicure after having a baby, but every time I look down at my hands I like them less. I really, really wish the base was solid. It's so frustrating. Especially since I paid like $64 + tip for these (the weird pink chrome cost extra).

Needless to say, I won't be returning to this nail salon.