Luxx Nail Bar

I was referred to Luxx from a Facebook group for good nail art. Made a manicure and pedicure appointment for 2:30, day before Thanksgiving, and was pleasantly surprised to be seated right away even though there were several people waiting. I showed the receptionist a picture of what I wanted and she helped me pick colors to match the picture and helped me fill out their check in form (cause I've never had nail art). My pedicure started right away and I'd rate it a 10/10. I will come back for a pedicure, probably. I had Kim and she was amazing. My manicure on the other hand... Let me tell you... My fiancé got off work early to watch our 2 toddlers so I could pamper myself before all the Thanksgiving cooking and cleaning. I selected the "sensational" manicure and pedicure option and was excited for both treatments. Upon check-in there was a miscommunication with me wanting tips, fake nails. The lady who started my nails was super sweet and had my "sensational" lotion tray on the table next to me, but after knowing I wanted nail tips she disappeared and a guy came to do my nails. He looked at the nail art picture I brought in and got to work. He was a little short with me. I asked for short natural looking nails, rounded square. He cut the artificial tips down and started filing. I wanted the edges of my nails to taper in some and told him I like the coffin narrowness and he said to me "coffin is for long nails, these are too short." Well okay then. I felt like I annoyed him. He wasn't one for banter. Before starting the nail art the receptionist came and asked him how much longer on my nails and he said 15 minutes. From this I assumed he wasn't doing the "sensational" part of my manicure and that someone else would step in for the pampering part, that maybe he was the nail art specialist. Before he started the nail art I asked if he wanted to see the picture again and he literally said "if you want me to". Well yeah I do want you to. I don't say this though because I'm too polite and overly apologetic about anything. He did the nail art and it's fine, but not what I expected from all their nail art pictures on Yelp and their Facebook page. See attached pictures for what I wanted and what I got. He put cuticle oil on my nails and told me to go wash my hands. I come back from washing my hands and the tray of lotions for the "sensational" manicure is gone. I ask him about the "sensational" manicure and he tells me "don't worry, I only charged you for cuticle cut". Jee, thanks. Y'all. I went in ready for foot and hand massages, moisturizing treatments (because my hands are so dry from all the dishwashing that comes with toddlers) and super excited cause I haven't had this done since our 2nd daughter was born. I wasn't given the service I asked for, and when I was confused about it he acted like it was no big deal. I wish I said something in person. I got nail art I could have done at home with my gel kit and a toothpick. I didn't get the relaxing service I went in for. While the relaxing part of my pedicure is happening, I have him pressing tips on, filing, dipping, and switching my hands back and forth across my body. I paid $146.40 for a "sensational" pedicure and dip nails with tips and 4 "designs". I feel super ripped off. My nails look fine looking down at them, but as soon as I got in the car and felt them and saw them in the sunlight, the best word to describe them is frumpy. Their bumpy, not flat, and are really thick. I showed my sister tonight and she told me she's taking me to her nail salon next time. Big expensive let down. If you have money and time to waste, this is your spot.

10/10 taking the reservation and holding the reservation (Seinfeld anyone?)
10/10 for my "sensational" pedicure with Kim (they use real honey!)
0/10 for my "sensational" manicure (because it didn't happen)
2/10 for the nail art (which I was referred here for)
2/10 for the dip and filing job, because it's thick and "frumpy".
3/10 for color match because I expected dark purple but it's basically black purple, if that's a thing. My 2.5 year old said "mommy has black nails".

I got my nails done here again right before Christmas. Excellent work just like last time. 1.5 weeks later (today) I was mountain biking in Mexico and went flying off my bike and went flying-- my shoulder, wrist, and legs are all banged up- but not one single nail broke, they're all perfectly in tact. I wish luxx was in LA-- I'll always get my nails done here when I'm in Dallas.

I mean i guess it's fine they can't hit it out of the park everytime but they upcharged me 15 dollars for a ombré style. There's no ombré on my nail. It's just half sparkles and half not and it looks nothing like what i wanted. I don't think was worth $65 dollars. I'm upset i didn't ask for them to do do it again. Learned my lesson.

Amazing prices and services!! So I did a mani pedi combo for $84. Im going to Vegas soon and I showed my manicure guy Justin this glossy light pink coffin extension I was going for. He got it perfectly!!! The pedicure, I got a hot pink versus the light pink I wanted- I called them and they were so generous to fix it for me since it was an honest mistake. I tipped the girl for her time to redo the color but I will be coming back again!! They also give u complimentary drinks- I got a Marg but I saw kids w sodas or other alc options like mimosas or hard liquor. Overall, amazing nails and services- I highly recommend!!!

Ava always does my nails and she's amazing! I love this place! I've been going for almost 2 years the service is amazing and quality of the nails are long lasting I've never left unsatisfied.10/10 recommend!

Don't waste your money or time here. I was very specific as to what i wanted and left without even a matching set (toes and hands)
Highly disappointing!

The owner did my nails three weeks ago. It took her almost 2 hours she charged me $30 extra to do something different on for my nails. I wouldn't have minded had I not looked like a five year old have done my nails. Three of them are broken off already. this is after I went back and had her redo them.
I will not ever ever be caught in this place again.

Ava did my nails so well and did even better than the picture I showed her. I've been here twice and each time I left not being able to take my eyes off of my nails!

It's been over a week since getting my nails done and they are still holding my strong I came in close to closing and they helped me with no rush. When I was hesitant on the service I booked my tech was helpful to recommend I try Gel X. It's a game changer for my nails. They feel light weight and the longest I've ever kept false nails on. After 3 years of living here I found my new spot, HIGHLY recommended LUX Nail Bar!

My sister-in-law came here after hearing and reading amazing reviews for a long time and they did not disappoint!!! It was easy to make an appt on a Friday afternoon and they were ready to go when we got there.

You fill out a card with you desired services AND complementary drink request before being seated and they get your chair all set up. I ordered the red wine and she ordered the white (which were both boxed) and neither of us liked them. But, I did see a full bar with top shelf options, so maybe choose a cocktail instead.

Our gel pedis were incredible and they took their time doing a wonderful job. I'm not usually a fan of the massage but wow. They may have changed me! The prices were super reasonable as everyone has stated in other reviews. I'll definitely be back!