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About the Business
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Raychelle and Trey L.
Mack's Hot Chicken is about to turn up the heat. The popular food truck is finally getting a storefront at 12978 Old Nashville Highway in Smyrna. The restaurant will serve up the same favorites customers of the food truck already know: catfish, whiting fish, tenders, breast quarters, wings, a half-chicken and whole chicken. In addition to the heat and meats, Mack's will offer sides like macaroni and cheese, collard greens, fries and spicy fries, baked beans, coleslaw, potato salad and fried pickles. For those with a sweet tooth, there's banana pudding, chess pie and cheesecake. Chicken prices are $7 or less, and a fish sandwich is $7.50. Sides are $2.50 or less.
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Recommended Reviews
Overall rating
88 reviews
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- Jayson C.Nashville, TN04625Feb 14, 2024
Let me start with . Delicious food and flavor. I ordered medium for my first go and I think I'd be willing to try hot. The flavor was delicious and left my lips tingling, but why not go hotter! The fries were also cooked perfectly and seasoned very well. No need to ruin them with ketchup or anything else.
Both ladies up front were super-sweet and were delightful to speak to. Don't pass this place by, it's easy to miss if you're not sure that it shares a building with a karate dojo. The seating area is very simple and quaint, but the food far makes up for the ambiance. Try it today!Helpful 1Thanks 1Love this 1Oh no 0 - Mar 27, 2024
Best hot chicken in the nashville (area)...
Yes, I am saying that to get the best hot chicken in nashville you have to leave nashville...not too far from nashville though.
Just outside the city limits in a little railroad town called Smyrna you have Mack's Hot Chicken. The least pretentious and best tasting hot chicken you can get in or outside of Nashville Tn.
For those not looking to remodel their next reststop I would suggest the "medium" spice chicken tenders but for those throwing caution to the wind (along with other things) the hottest of the hot is "Mack's Revenge" and it will change you both emotionally and physically.
Regardless of heat level, everything here is consistently flavorful and delicious. Fried pickles as a side? No problem! The best fruit tea you've ever graced your palate with? Got that too!
Lastly you can't talk about Mack's without mentioning the staff...no pretense, no attitude, just kindness and service. This place has the nicest staff I've encountered in any Nashville hot chicken establishment...and I have been to all of them.
Craving Nashville Hot? Do yourself a solid and make the short trip down to Mack's in Smyrna...you will not regret it.
Hattie who?Helpful 1Thanks 0Love this 1Oh no 0 - Brent B.Camp Pendleton North, CA27244Apr 19, 2024
Food was good tenders were a little tough but excellent flavor I got hot and the flavor was good and you could tell they were fresh but just a little overcooked for my liking.the fries were really good. Was an excellent experience I was in uniform so the owner came and prayed with us for our meal it was very memorable. Keep up the great business and I'll be back thank you!
Helpful 0Thanks 0Love this 0Oh no 0 - Jul 4, 2023
This place is good. Tried them based on a friend's recommendation and I can't lie it was really good. The fish and chicken was cooked fresh to order. The fried pickles were a little greasy but tasted amazing also. Overall I would go back and try a different spice level.
Helpful 2Thanks 0Love this 0Oh no 0 - James S.Smyrna, TN608Dec 8, 2023Updated review
Best hot chicken around! Family ran business. Always nice and friendly people there. Try the lemon pepper hot wings or tenders. And the Fruit tea? Omg..... Love this place!!!!
Helpful 0Thanks 0Love this 0Oh no 0Feb 13, 2020Previous reviewJust tried the hot lemon pepper for the first time. WOW. Delicious. Loved this place since their first day open. They have come a long way in a short time. I remember calling in and them saying they could not make my order and it was 2 hours before closing time lol. Building quite the rep now. If you want fast food, go somewhere fast. If you want hot chicken made with love, you have found the place!!! Love me some Macks Chicken!!!
- Darcell K.Nashville, TN2754180Mar 15, 2023
I've seen a lot of good reviews about Mack's Hot Chicken and decided to check them out. I tried to place an order over the phone 2 days in a row but no one ever answered. I went to the restaurant and let me say that the staff is outstanding! Super nice! I ordered 3 plain whole wings, 3 lemon pepper whole wings, and catfish. I was told the wait would be 30-45 minutes and that my food would be brought out to my car. I ended up waiting an hour which is part of the reason why I'm giving them 3 stars. The second reason why I'm giving them 3 stars is because the catfish was not good. I don't like how they cover the fish with mustard. I ended up throwing it away. The wings however were pretty good. More like fried chicken. I didn't really taste the lemon pepper but still good.
Constructive criticism for the restaurant going forward. Based off other reviews placing an order is a major issue. Please hire someone solely to take orders. Someone should be available at all times to answer the phone. Or find another way to accept orders either by creating the option on your website or an app. You're losing out on customers by not having this option and the long wait times.
I will return but it won't be for a while simply because I can't wait that long again.Helpful 1Thanks 0Love this 0Oh no 0 - Darnell P.Franklin, TN972Jul 15, 2023
Absolutely great service, and food. The spice mixture that they use, is very tasty. I had a leg quarter and fried okra, and it was perfect. The only thing is I'm a bleu cheese guy, and they don't offer it there. Other than that hands down great place to try!
Helpful 0Thanks 0Love this 0Oh no 0 - Steve W.Palos Park, IL2020240Nov 23, 2022
This place has the absolute best fried chicken. It is cooked fresh while you Wait. It took 30 minutes. It was well worth the wait. The mild has a bit of bite, but I'm an adventurous eater. The service was amiable. If you like duties, the sound system is excellent.
Helpful 0Thanks 0Love this 0Oh no 0 - Jay R.TN, TN026Aug 8, 2023
Food was absolutely good it was hot and tasty also the side were hot and tasty I have no complaints about this place
Helpful 0Thanks 0Love this 0Oh no 0 - Nicollette B.Bronx, NY265424Feb 11, 2023
I went because of all the hype. Everything was made to order and the wait time was at least 30 minutes. I thought my chicken was a bit more smoky that flavorful if that makes sense. It was a nice big serving but I don't think I will go back
Helpful 0Thanks 0Love this 0Oh no 0
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