Review Highlights
“Sheree welcomed me and my best friend at the door smiling and ready to help Ray with a walker that he really needed!” in 6 reviews
“A small family owned business and I dealt with both Rita and Thomas (the sister and brother)!” in 2 reviews
Location & Hours
Mon |
| |
|---|---|---|
Tue |
| |
Wed |
| |
Thu |
| |
Fri |
| |
Sat |
| |
Sun |
| Closed now |
You Might Also Consider
in Mobility Equipment Sales & Services
in Mobility Equipment Sales & Services
Amenities and More
About the Business
Business owner information
Rita B.
Our Business is specialized in Mobility Scooter Rentals, Repairs and Sales. We stock a wide range of Power Scooters, Power Wheelchairs, Batteries, Wheelchairs, Walkers, Rollators. Bath Bench, Bath Chair, Transfer Benches, Wheelchair Cushions, Mobility Bags, Mobility Accessories, Lift Chair Sales and Service. For your home and independence for your health and mobility. We offer in home services for those that can’t make it in to see us! Call, email, or text us today to make your life Mobile!
Ask the Community
Yelp users haven’t asked any questions yet about Make U Mobile.
Recommended Reviews
Overall rating
16 reviews
5 stars
4 stars
3 stars
2 stars
1 star
Rachel H.Mesa, AZ09Aug 25, 2023Sheree was such a delightful sale's person, she gives you all the facts no fluff, I loved her customer service, the scooter I rented worked well, not one problem. Many thanks again. Rachel H.
Helpful 0
Thanks 0
Love this 0
Oh no 0
Donna B.Apache Junction, AZ274920Mar 2, 2022Great People!!!
Honest and affordable!!
I'm so Thankful I found them!
I now know what to do if my scooter shuts down on me and I now have a RELIABLE service center for if it does.
Thank You Folks for helping me to feel that I can rely on my scooter again!!
5++++++ StarsHelpful 2Thanks 0Love this 1Oh no 0
Debbie R.Phoenix, AZ07Aug 8, 2022The owner, Sheree, is a beautiful, kind soul. She diagnosed the problem with my Dad's non-working scooter over the phone. I would highly recommend and trust this company for all your Scooter Sales, Repairs, and rentals. Not many companies respond same-day to customer's problems, much less over a weekend!! A rare quality indeed.
Helpful 1Thanks 0Love this 0Oh no 0- Nicole H.Tempe, AZ113Oct 31, 2022
My father has spent approx $15,000 with this company over the last year in medical supplies. Recently he ordered a product ($557) and was hospitalized/passed away before he received the product. As such, the item was returned to sender unopened for a refund due to his passing. The refund policy indicates that refunds are up to owner discretion. Make U Mobile has refused to make an exception for a return even though my father was a good customer and spent a lot of money with this company, and the product was new and returned to sender unopened.
I will be disputing this on my credit card and filing a report with the Better Business Bureau.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Rita B.
Oct 31, 2022
Nicole, as I explained we are very sorry for your loss and this unfortunate circumstances. You ordered a special-order item, our policy on the receipt is very clear and states no refunds, returns or exchanges on special order items. I pointed this out clearly to you, the “owners discretion” is for items not already outlined directly in the return policy.
I advised you not to return the product to the sender, it was ordered as a drop ship from a third party. Make U Mobile does not have the returned product.
I did offer to assist you in selling it privately, which you most likely could have already recouped the cost had we posted the flyer the day I suggested and offered to help. When these unfortunate circumstances happen, this is what our customers do and have not had an issue with.
Your father worked with us continuously over the year (with no complaints from you), because he loved our great service and pricing, we have this documented in emails. I'm sorry you now feel the estate will suffer (although I offered a way to recoup your monies), but that is not "taking advantage of seniors" and shouldn't be said as such.
As you’ve edited your review (which I have photos of),I am adding on to our reply. Power Wheelchairs and portable oxygen supplies are expensive items themselves. You were provided with proof and documentation that these items (used daily for living) were requested and ordered by your father. In the documents I also provided proof of the multitude of above and beyond services we did (at no charge), and evidence supporting he saved over $1000 as we charged him less than any competitor company. A customer made purchase and products were provided, with excellent service. Being a good customer isn’t someone who “spends a lot of money”, we treat all customers in the same fair manor and all have the same return policy.
We are sorry your unhappy with how your father chose to spend his money for his needs, but this has nothing to do with us following policy for a return. We paid for the product, and now you want us to pay you for the product that we do not have in hand. Our business cannot pay twice for an item that we don’t have possession of, especially when the policy is clear.
Again, you were offered resolution in we offered to help you resell the product for the same price paid. Had this offer been accepted we would have recovered the monies you are seeking before now - another service we offer and are not obligated to (to which many customers are grateful for). 
Roy S.Gilbert, AZ08Oct 18, 2022Great selection of scooters, many in stock to compare. Very helpful staff. I look forward to purchasing from them.
Helpful 0Thanks 0Love this 0Oh no 0- Scott O.Mesa, AZ0121Dec 2, 2022
Great experience, everyone was professional and helpful. We did buy a new scooter and are very happy.
Helpful 0Thanks 0Love this 0Oh no 0 
0174282Feb 4, 2022Updated review5 Stars go to Sheree! Once again Sheree went above and beyond to make my experience a good one. She took care of everything again. Renting a knee scooter from Make U Mobile is stress free and convenient. Highly recommend Make U Mobile for your medical needs. Thanks Sheree!
Helpful 0Thanks 0Love this 0Oh no 0Dec 11, 2021Previous reviewThank you so much MAKE U MOBILE! I rented a knee scooter after foot surgery. Make U Mobile made it so easy! They brought me the knee scooter before surgery and even picked it up after my recovery. The lady that answered the phone and took my order was also the person that did delivery and pick up. She was soooo super nice. She kept in touch with me through text. I highly recommend Make U Mobile!
- Vernon H.Phoenix, AZ01815Oct 21, 2021
Our family purchased a scooter from this family owned company four months ago. Yesterday my 85-year-old mom was having problems with it and couldn't get the scooter to work. I called the company and the owner Sherry answered. She was so kind and said that within 30 minutes she will go to my mothers house and see what is wrong with the unit. She arrived as promised and found a simple solution. She fixed the problem quickly and did not charge a penny! I highly recommend this company to anyone that needs mobility devices!
Helpful 2Thanks 0Love this 0Oh no 0 
Kimber S.Seattle, WA21530Dec 9, 2021My father had an embarrassing moment and somehow managed to break his scooter, went in and the staff was just absolutely accommodating and very knowledgeable, they nailed it down and had my father back up and running in no time! We were very gracious of the staff and would recommend this place to anyone! Love that it's family ran too, it's speaks volumes on their culture; they really do put their hearts into the work and safety of their clientele!
Helpful 0Thanks 0Love this 0Oh no 0
You Might Also Consider
in Health & Medical, Races & Competitions, Medical Supplies
in Golf Cart Dealers, Golf Cart Rentals
