Mobile Locksmith Express

DO NOT USE!!!

I gave them 1 star because Zero isn't an option. The guy who came out was rude and unprofessional. He did the work well, but then at the end told me $75, ran my card and I didn't find out until I got my receipt, which I sent to someone else at the time for safe keeping, that he charged me $750. I challenged this charge with my credit card assuming that it was input incorrectly. The charge was upheld by my credit card because I had signed for it and they backed up that those were the charges. I'm still fighting, but this is STILL a scam.

DO NOT USE!!!

DO NOT USE THIS COMPANY! POSSIBLE FRAUD & FAKE GOOGLE REVIEWS!

We were locked out of our house and this company was the first the came up on Google with nearly 300 5-star reviews (in retrospect, very odd for a local locksmith company). After looking through the "reviews" a few days later, almost all of them are clearly fabricated.

When the technician arrived, he quoted us nearly $300 to unlock the door (extremely high in our opinion, but we were desperate to get back into our house) and then was unable to get into our house using traditional lock picking means and finally had to drill out the handle to get us in.

After paying for the service with a credit card, we received a fraudulent charge on the card the next day. Though we cannot prove that this company/technician was the source of the fraudulent purchase, there are several circumstances pointing in their direction.

Absolutely DO NOT use this company for your locksmith needs.

FRAUDULENT ACTIVITY, STEALING, and LYING!

DO NOT DO BUSINESS WITH THIS COMPANY!!!!! BEWARE!!

For your own sake - FIND ANOTHER LOCKSMITH - Here's my story :

I'm not sure how my brother found this business. But I would advise NO ONE do business with this company. Originally, my underage brother called the locksmith team to help him as he locked his keys in his car. The locksmith representative arrived, unlocked the door, and quoted my brother $300 for the service - which after research the service is only $120. Being that my brother is underage, he did not have the means to pay the agent, and asked if he could lower the price. The agent said he could lower it to $250 however, if he was not able to pay, the agent threaten to drive off and keep my brother's keys since he was unable to pay. Stressed and worried that his car was going to get taken away, he called to ask for me to transfer the funds to his account so that he can pay for the service.

After paying for the service the agent drove off, my brother called the company back at which point he confirmed that he overpaid ($130). The representative over the phone stated that they would refund the money IN FULL once we spoke to the manager the next day.

We called the manager and provide bank statements time stamped showing that we paid the excess funds. After reviewing our documents, the manager called and stated that his agent informed him that he DID NOT get paid for the service. And instead left unpaid.

THIS WAS NOT TRUE, as we have time stamp statements. In other words, the agent pocketed the money and committed FRAUD! We went as far as to gain video footage from the gas station ATM my brother debited the funds from and PHYSICALLY HANDING THE MONEY TO THE AGENT. Even after seeing this video footage and timestamped statements the "owner/manager" did not believe that we paid his agent. He did refund the difference. Only AFTER we threaten to take the business to small claims court and contact the police.

LONG STORY SHORT - This business will overcharge you, pocket the difference and blame you as the customer. BEWARE!!