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Katannya M.
Teeth whitening/pedicures/nails/sns dip system/braids/relaxers/blowouts
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- Natron S.Greenville, SC4193May 14, 2021
When you are charged for service you never received, its always a terrible experience. Please avoid this establishment. There are better places with a higher level of professionalism in the area.
Helpful 1Thanks 0Love this 0Oh no 0 - IKea Y.Winnsboro, SC1325Jan 24, 2021First to Review
I really didn't want to do a review but my experience was so horrible even days after getting serviced. When I first came in, I was immediately advised there was no appt. scheduled for the time I requested more than once out loud. I pulled up a text with my appt. time. There was a short silence so I thought maybe I should offer to come back another time. I was advised it was ok. Someone else gave me colors to choose from. I chose a color and was immediately advised it wasn't available. Other shops try to find a similar color at least, but I brushed it off and chose another color. I was then asked what service I was getting even though it was booked. I restated what I thought I selected. I showed a pic of the design I wanted. I was there a little over 2 hours. I was then advised to wash my hands off and she was done. I looked at my hands and no design was done at all. I asked about paying and was advised it was already paid for on style seat. I get to my car, look at my hands and the photo I showed her. I noticed my nails were not shaped like the photo I showed. I still brushed it off. I then showed my friend who recommended I come and other friends who get their nails done on a regular basis. Everyone said my nails looked horrible, lumpy and very uneven. I get home and realize I can't do basic things without my nails hurting. I scratched my head and my nails got caught in my hair. I typed on my keyboard and instantly felt pain. Even taking a shower or using the restroom my hands were in pain. I checked my bank account the next day and see I was charged higher than what was notated on the site. $51 to be exact. My hands hurt so bad I had to go somewhere else to get them fixed and was advised too much acrylic were on my cuticles. Luckily the person shaved and reshaped my nails to what I originally requested. Attached is what I requested, what I was given and my nails after they were fixed by another salon. I am highly disappointed with my overall experience. Being a black owned nail salon, I did not want to write this review but the lack of professionalism and skill is unacceptable. I had to pay an additional $50 to get them fixed. Now I'm out of $100. I would like a refund but I know that's not happening.
Helpful 3Thanks 0Love this 0Oh no 0 - Grace D.Conyers, GA041Dec 25, 2021
I am highly disappointed! I searched "black owned nail salons" during a recent visit to Greenville, and this was the closest one. I Jane no idea what I was looking at, because it looked like it had 4.5 stars on Google, but that was obviously the wrong place! Upon walking in, so was welcomed by a rundown, filthy and loud establishment! There were people just hanging out, eating chicken and playing with babies as if it was someone's family gathering! There was a guy there who was talking junk to all of the ladies ( which they laughed off) and they were cursing, playing with nerf guns & face timing, All while doing nails! the lady in the first chair with the locs was doing someone's nails before we arrived & I felt so bad for her! the nails were lumpy and looked nothing like what she asked for! I asked the technician how long she'd been doing nails before she started mine, she said 5.5 years (that was obviously a lie)! It to 2.5 hours for a fill in and gel Polish. The coats of polish are all uneven and I didn't even ask for the ombré I really wanted because I was not confident in her abilities. I had to guide her on shaping my nails & literally file them myself! needless to say, it was not worth the $40, I'll be going to get them fixed asap! DO NOT GO TO THIS PLACE!
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