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Review Highlights
“This review is for Lisa after reading reviews I decided to book an appt with her for a fill and nail design.” in 12 reviews
“Selena (I think that's how you spell her name?) is so so sweet and patient, and made sure not to hurt my nails.” in 4 reviews
“I came back again for the 2nd time with DAISY and felt like my money didn't go to waste.” in 4 reviews
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About the Business
Business owner information
Nina L.
Nail Salon in Folsom. Specializing in Spa Pedicure, Manicure, Acrylic Nails, Fiberglass Nails, Gel Nails, French Tip Polish, Facial & Body Waxing, Paraffin Dip, Callus Remover Treatment, Pink & White Fill or Glitter Nail. Private VIP Room available for bachelorette parties, birthdays, weddings and other special occasions. We have 20 pedicure chairs and a nail bar available for spa parties.
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Recommended Reviews
Overall rating
287 reviews
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1 star
- Leslie R.Folsom, CA19034Mar 28, 2018
Nail Palazzo is brand spanking new and pretty fancy. There are large rooms with many nail tables and pedicure chairs. A group of 4 of my friends went here for pedicures. They let us use the private room and drink champagne! It was so fun to be pampered and all together.
Our manicures took a little long and they didn't turn out the greatest. I got a fill and gel nail polish. After about three days the polish started peeling. At other nail salons it usually takes a couple of weeks for the polish to start peeling.
Overall, I would go to Nail Palazzo for the experience but not for a good quality manicure or pedicure. It is expensive and you pay to be at the Palladio in a brand new luxurious studio.Helpful 0Thanks 0Love this 0Oh no 0 - Morgan K.Orangevale, CA61241Mar 25, 2020
Trish is the best for a pink and white French set. I am extremely picky about length color etc and she always goes above and beyond to make them exactly how I like. She even whipped up a new pink color for me to make sure I got what I wanted. I haven't been able to get my nails done in 5.5 weeks due to coronavirus and my nails still aren't lifting!!! At this point I'm not sure how I'm gonna even get them off!!! Lol
Helpful 0Thanks 0Love this 0Oh no 0 - Marissa F.Folsom, CA02Feb 11, 2022
i was super overcharged on a fill! i spent $90 on simple acrylic nails that broke in a week. never coming back.
Helpful 0Thanks 0Love this 0Oh no 0 - Tanya M.Sacramento, CA1325340Mar 15, 2016
Amazing!!!!!!!!
I got a gift card for this place. Yea it was 40 min away, but man it was well worth it. I got a pedicure and my nail lady's name was Mary. Girls, let me tell you. My Deluxe pedicure(the best seriously) lasted about 2 hrs. Mary was soooo detailed. I not once in my life has anyone take their time as much as she did. The massage was phenomenal. I just can go on and on. But seriously check this place out. I went when it wasn't busy.
Thanks Mary! I will be back(even with a 40 min drive).Helpful 2Thanks 0Love this 0Oh no 0 - Erika W.Klamath Falls, OR05Jul 20, 2021
Probably a good spot if you just want basic and simple gel nails. I've waited to leave a review because I wanted to love my nails, for a $100... you better love your nails. I made my appointment the previous week, when I went in they sat me at a males desk. He looked at what I wanted got the colors then asked me if I wanted them just like the picture, when I told him yes he told me he couldn't do them and will have to find somebody else. They moved me two times after that. I ended up at Lisa's station. My nails don't look like the picture, they're not all the same length. She made them super thin even after I asked for her to make them a little thicker and they're super flat. It's been 2 weeks to the day and they're already popping off. I definitely won't be going back here! Also, when paying at the front... they're doing some shady stuff. They asked me if I was paying cash when I told him card he kept insisting that I payed Venmo. I tried opening my Venmo and had to login and stuff he told me they would wait. Once I got logged in and scanned they're QR code he kept telling me just to put "thank you" in there for reason of payment... "No nothing about nail " thought that was weird. My account was frozen so I ended up paying with card like o would have liked from the beginning!
Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Nina L.
Jul 21, 2021
Thank you for your review and visit. We try our best to make you happy, and we understand that you care about your nails. The picture that you showed us is difficult to replicate, because it’s an advertised/manufactured picture. Our technicians give their full effort and expertise when it comes to these designs, but we cannot guarantee that our technicians can perfectly replicate that advertised picture. Lisa is one of the professionals who can do it, and she took a significant amount of time in doing so. She gave her best effort to satisfy you and to replicate the design. When you came up to pay, the receptionist asked if everything was ok for you; you said you were satisfied and happy to pay. If something is wrong with your nails, you should let us know right away when you check out. We are willing to fix them and give you discounts. You should not wait until 2 weeks, because your nails will grow out and the nails will pop off if you didn’t take good care of them. If you saw that your nails were uneven, it would be best for you to be transparent and tell us rather than waiting for the issue to get worse. Customer satisfaction is our goal, so let us know if there is an issue sooner rather than waiting for the nails to get worse. No one is perfect; if we made a mistake, please tell us and give us a chance to fix it. When you pay, we never insist upon one form of payment, we just give clients their options. Some find certain options more convenient than others. Again, thank you for your visit and review.
- Danielle W.El Dorado Hills, CA2871524Mar 7, 2018
So I came here yesterday to get a full set. The service was great and everyone was really nice! I've been here before and I really liked their work. The guy who did my nails was also very nice, but my nails did not turn out the way I wanted them to. It already looks like I need a fill and I just got them done YESTERDAY!! And some of them are crooked and not the same length. I'm really upset because I enjoyed this place. The ambiance, the service. But I will not be coming back here /: spent 45 dollars for a mediocre job!!
Helpful 1Thanks 0Love this 1Oh no 0 - Monique L.Placerville, CA01Aug 9, 2019
I've been coming here for a couple months now and Ryan always does my nails. All of the staff here are very nice and friendly. I've received several services here such as eyebrow waxing, eyelash extensions, pedicures etc and I always leave satisified.
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Nina L.
Aug 11, 2019
Thanks Monique for the overall review. It is greatly appreciated.
- Emilee O.Folsom, CA032Aug 4, 2019Updated review
This salon is hands down the best nail salon in Folsom. Since I've been going there I found my favorite nail lady. If you are planning on going to Nail Palazzo, call and make an appointment with Kim. Kim is my all time favorite nail technician. She always gets the nails right every time. All the staff is super friendly, supplies and tables are very sanitary, and overall a great atmosphere. These pictures are only 2 of the many amazing sets of nails I've had done from Nail Palazzo, but all of them have been perfect!
Helpful 0Thanks 0Love this 0Oh no 0Jul 14, 2019Previous reviewThis salon is hands down the best nail salon in Folsom. Since I've been going there I found my favorite nail lady. If you are planning on going to Nail Palazzo, call and make an appointment with Kim. Kim is my all time favorite nail technician. She always gets the nails right every time. All the staff is super friendly, supplies and tables are very sanitary, and overall a great atmosphere. These pictures are only 2 of the many amazing sets of nails I've had done from Nail Palazzo, but all of them have been perfect!
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