Menu
Popular dishes
What's the vibe?
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Inside
85 photos
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Outside
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Location & Hours
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Amenities and More
About the Business
$9.99 (16") One topping Pizza Carry Out Special!
Ask the Community
Q:
When will the Lake Mead & Jones location open?
A:
At the end of this month or beginning of September. We will announce it in the next few days
Michelle S., Business Owner5 years ago 3 people found this helpfulQ:
Are the fries fried in the same oil as chicken wings?
A:
Recommended Reviews
Overall rating
1002 reviews
5 stars
4 stars
3 stars
2 stars
1 star
Travis G.Henderson, NV411Apr 3, 2024I used to absolutely love this place my favorite thing to get was the Chicken Fingers with the hot sauce but ever since they changed the breading for the chicken it really became bad, it would be a 5 star but because of that change i'll never go back here again
Helpful 0
Thanks 0
Love this 0
Oh no 0- Diana D.Las Vegas, NV01Apr 13, 2024
Great service ! Great food ! And the servers amazing! Especially our server Natasha 5 stars .
Helpful 0Thanks 0Love this 0Oh no 0 - Juan G.Wickenburg, AZ01Apr 4, 2024
Thank you so much Katheryn and Natasha I loved the service my kid had a great birthday thank you guys !!! The food was amazing
Helpful 0Thanks 0Love this 0Oh no 0 
Brenda H.Las Vegas, NV04Feb 24, 2024Natasha was helpful and attentive. She Was able to answer all our questions regarding The menu.
Thank you for your help!Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Michelle S.
Apr 1, 2024
We're delighted to hear that Natasha provided helpful and attentive service during your visit to Napoli Pizza! It's wonderful to know that she was able to assist you with any questions you had about the menu.
Thank you for taking the time to share your positive feedback with us. We'll be sure to pass along your kind words to Natasha. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!
B D.Las Vegas, NV121533Apr 3, 2024Pizza was good and the wings were actually pretty good. The bbq wing taste was very good. Prices are bit on the higher side.
Pizza 3 out of 5
Wings 4 out of 5Helpful 0Thanks 0Love this 0Oh no 0
Kalea K.Las Vegas, NV32630Mar 16, 2024Whatever you do DO NOT EAT IN!
The wait staff could care less, never checks in on you, I could have just walked out without paying, and they would have never noticed. We sat at a table for 10 minutes, and I finally went up to the counter to order because I thought maybe they don't come to you, then they were like you want to eat in? Yes- oh we will come to you to order, and looked at me like I was dumb.
The chicken fingers were so overcooked, it was tough and dry.
The pizza was good. The zeppolis were overcooked and dry.
I would have complained but honestly I just wanted out of there.
Won't go back.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Michelle S.
Apr 1, 2024
I'm truly sorry to hear about your disappointing experience at Napoli Pizza. Your feedback is deeply concerning, and it's clear that we fell short of providing the level of service and quality you rightfully expect. We sincerely apologize for the lack of attention from our wait staff, as well as for the overcooked and dry food you received.
Please know that this is not reflective of our standards, and we take your feedback very seriously. We will address these issues with our team immediately to ensure that proper training and protocols are in place to prevent similar incidents from occurring in the future.
We understand your frustration and disappointment, and we're truly sorry for any inconvenience this may have caused you. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. If there's anything we can do to make this right or if you would like to discuss your experience further, please don't hesitate to reach out to us directly.
We hope you will consider giving us another chance to provide you with the excellent dining experience you deserve. Thank you for bringing this to our attention, and we apologize again for the disappointment you experienced.
Nena S.Summerlin, Las Vegas, NV0101Mar 7, 2024March/07/2024
Food was good!
BUT Service was horrible!
Server took 15 mins to approach my table..
We order some mozzarella sticks, pizza and wings...never got my mozzarellas...the server never check on us after they brought the food! Place was empty! Not coming back!!!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Michelle S.
Apr 1, 2024
I'm truly sorry to hear about your disappointing experience at Napoli Pizza on March 7, 2024. Your feedback is deeply concerning, and it's clear that we fell short of providing the level of service you rightfully expect. We sincerely apologize for the long wait to be approached by your server and for the oversight in not receiving your mozzarella sticks.
Please know that this is not reflective of our standards, and we take your feedback very seriously. We will address these issues with our team immediately to ensure that proper training and protocols are in place to prevent similar incidents from occurring in the future.
We understand your frustration and disappointment, and we're truly sorry for any inconvenience this may have caused you. We appreciate you bringing these issues to our attention, and we apologize again for the disappointment you experienced. If there's anything we can do to make this right or if you would like to discuss your experience further, please don't hesitate to reach out to us directly.
We hope you will consider giving us another chance to provide you with the excellent dining experience you deserve. Thank you for bringing this to our attention.
Robert B.Las Vegas, NV04Apr 22, 2024Natasha was fantastic. Great service, overall...
I would recommend this place to anyone looking for good food and service...Helpful 0Thanks 0Love this 0Oh no 0
Wendy G.Las Vegas, NV0135Mar 31, 2024Staff here was very attentive to my families' needs. Food was delicious as always and fast. Order the chicken fingers with fries it's always so good! Will be coming back soon! Natasha is amazing, will be coming back just for her
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Michelle S.
Apr 1, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you and your family had a fantastic experience at Napoli Pizza. Providing delicious food and attentive service is what we strive for, and we're delighted that we could meet your expectations. It's great to know that Natasha provided exceptional service, and we'll be sure to pass along your kind words to her. We look forward to welcoming you back soon, and if there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We appreciate your support and look forward to serving you again at Napoli Pizza!
Servando B.Las Vegas, NV2823Mar 30, 2024Been a client since you guys open the restaurant on sahara, 3 different orders on 3 different times 2 as pickup, no fries each time on my usual order of 40 wings and fries, and trying to avoid further mistakes and giving you the chance to fix your service, i did another order with delivery service this time, and yes i got my fries but no ranch an veggies on my order. Thank you for you really bad costumer service thru the phone Axel or whatever your name is. Im done with you guys!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Michelle S.
Apr 1, 2024
I'm truly sorry to hear about your disappointing experiences with Napoli Pizza. Your feedback is incredibly valuable to us, and we apologize for the inconsistencies and mistakes in your orders. This falls short of the level of service we aim to provide, and we understand your frustration. We will address these issues internally to ensure they are rectified and do not recur in the future.
Regarding the phone service, we deeply regret any negative interactions you may have had. Providing courteous and helpful customer service is a priority, and we apologize if you did not receive the assistance you deserved. We will address this matter with our staff to prevent similar incidents from happening again.
We appreciate your loyalty as a long-time customer and are disappointed to hear that we have failed to meet your expectations. Your feedback will help us improve, and we hope to have the opportunity to regain your trust in the future.
