Nelson Ridge Family Dental - Dentist New Lenox

I've brought my mom to several of her appointments. Each time the staff has been very professional, patient, and kind. I'd highly recommend.

I was sent from the dentist (Dr.Kathy) at Nelson Ridge to an oral surgeon for what I was told was an abnormality. When I went to the oral surgeon, he immediately looked at both X-ray images that the dentist sent me with and identified this "abnormality" as my chin bone. He said they took the image from slightly different angles, which made the difference in color slightly different. To further prove the point, he also did a 3D X-ray, which confirmed it was indeed just my chin bone. He said there was nothing actually wrong or concerning with the X-ray to begin with.
I now have a $540 bill from the surgeon to be told I have a chin.
I find it alarming and frustrating that the doctor couldn't tell the difference from a chin bone to a growth or abnormality.

Just moved to the area from the city and just had my first appointment at this dental practice! Highly recommend them! They called me in a few minutes early for my appointment, we're very friendly, and knowledgeable and efficient with their work. Very modern and clean offices too!

Tried to schedule an appointment and sent a message but I never heard back. But maybe it's for the best because it looks like they're more concerned with patient numbers than patient care.

I have to update my review from the last one previously they since then reached out and made things right as far as my dental service. I really truly love the dentist office. I'm glad I found it.

Terrible, patronizing beings.
The pregnant lady is nice.
Everyone else is honestly fake as hell sadly.
They seem to not really care for people of color.
I am assuming it must be an area thing.

NRFD's practice is a bit more comprehensive in their approach to dental hygiene than most. While I don't anticipate the documentation (photos/extensive note taking) related to my initial visit to be replicated; it's good to know they've established a baseline for my evolving dental health. It goes without saying but their staff was very thorough in their cleaning (and didn't scold me too hard for not flossing!).

The receptionist was personal and the office was anything but stale. Most importantly, because getting teeth cleaned sucks, the hygienist went out of her way to ensure comfort.

NRFS is definitely a place to consider If you happen to be reconsidering your current dentist or are simply new to the area.

Very nice and efficient. I broke a tooth on Sunday called first thing Monday I was in the chair by 11:00 and had a new crown in and done by 1:30.
They tried to make me as comfortable as possible they even let me use the T.V. Remote, I don't even get to do that at home.

Fantastic place! Dr. Kathy and rest of staff are terrific..I go to the dentist a lot..just one of those lucky folks who is prone to teeth problems.

I came from a dentist that never answers their phone makes you wait forever, was completely disorganized in their billing process and had an outdated and ugly office...Nelson ridge was the complete opposite! Always answer the phone, gets you in right away for urgent matters and always very friendly!

Dr. Kathy is a wonderful dentist! She is very careful to make sure nothing she's doing is hurting..very good at explaining things and helping make a good plan for what issue to focus on next...my mouth needs a lot of tlc like I said and I won't go anywhere else.

Lastly the place looks like a spa! Nice chairs, TVs on the ceiling for crying out loud! bottled water and coffee...if you hated going to the dentist all your life, then come here...they will change your point of view about seeing the dentist!

Probably the best experience at a dental office I have ever had. The staff was extremely nice, walking me through everything they were doing and explaining why they are doing it. Extremely detailed and technology focused. After taking x-rays and pictures they take the time to walk through what they see and what needs to be checked more thoroughly. TV's mounted on the wall and ceiling so you can watch TV as you are getting worked on. They also take the time to walk through your benefit plan and what costs if any you may incur before any services are provided. They also have extended hours which is great. Definitely an A+ practice!