North West Dental Center

I was overcharged $700.00 for a root canal .., work that was never done or performed in my mouth, 9/21/23. In hope to get my money reimbursed and being that I had paid $1,970.00 for the crown work, which included a "Root Canal"(that was never done or performed), I had tried to have the matter resolved amicably, but it was to no avail. At first I had been offered to get my money reimbursed through installments, but soon their mind changed, threatening me instead to have me arrested.
Matter is pending still.

the front desk lady is terribly rude and hangs up on people whenever she feels like it. and she only said she speaks to "spanish speaking people not whites" wow! amazing how this place is open still!

Please stay away from this place!
I'll start off by saying that i went here in hopes of getting the dream smile I've always wanted, i should have done my research. I started a root canal with them which was not done correctly according to my new doctor. Also a deep cleaning which was supposed to be part of my treatment and i got charged for it anyway. Not done correctly so needed another deeper cleaning at my new doctor as well. They should not be doing cosmetic! When i went in to put in my temporaries, the doctor never showed them to me! He began to drill my teeth without me knowing what my temporaries were even going to look like. After drilling he placed them in and when i looked in the mirror i had a panic attack. I could not believe what was just cemented in my mouth. The teeth looked like those fake teeth you buy on Halloween. These were made "by their lab" they should fire that lab or get with the new technologies because when i tell you i was mortified. I began to cry and told them to remove it out of my mouth. He spent the rest of the night making a resin temporary, which looks so horrible, i can't even close my mouth with how big the teeth are. ( i have a very small mouth and teeth) it now feels like cement in my mouth. He placed the material high in my mouth on the inside which cause my gums to become extremely sore. I was not able to eat or drink anything let alone get any sleep as it feels like a block of cement is on my mouth right now . Luckily i did not let them finish my entire mouth, went for second opinions and found one of the best cosmetic dentist in Miami, and to my crazy surprise they are about the same price! When i tell you how mortified everyone at there office was when they saw my mouth. The dr here in this office does the best he can with the old technology they have at the office. I think he would have more potential if he would work elsewhere. He is kind and patient but i don't think he has the proper equipment, and not sure how much experience in cosmetic he has. save your money, they took my money and the manager or owner whoever she is her name is yuneisy refused to refund me my money. You'd think she has some type of sympathy but She kept telling me it's not about the money but kept it even tho i did not finish any of my procedures here. Please stay as far away from here as possible.