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Dress Alterations in 5 reviews
Bespoke Clothing in 2 reviews
Outerwear Alterations in 2 reviews
Clothing Restoration in 1 review
Custom Tailoring in 4 reviews
Formal Wear Alterations in 2 reviews
Suit Alterations in 2 reviews
Pant & Trouser Alterations in 1 review
Review Highlights
“Nelson does the job of an old school tailor with 100% of his dedication he makes sure your piece is beyond perfection.” in 4 reviews
“He helped me get the right fit and he also had a quick turnaround.” in 2 reviews
“Domenico is one of the best people in all of Hoboken and he's an artist.” in 5 reviews
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24 reviews
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- Geoffrey G.Miami Beach, FL01Apr 20, 2023
This was by far the worst experience I've ever dealt with from a tailor. I arrived here and explained I needed my suit tailored for a wedding the following week and asked if he would be able to get it done by then. He gave me a resounding yes, no problem. I confirm with him 2 times later that he will have it done by the date we agreed.
The day I'm supposed to pick up the suit I call and he says he's working on it and will have it done by 3:30. I come in at 3:30 he says he's still working on it and to come back at 7 before he closes. Well I go back at 7 that night and he's not there but left someone there to hand out the clothing. The person looks for my suit and finds that it hasn't even been touched. He lied about working on it to me multiple times.
Now I have to travel to the wedding without the suit and find a rental. If he had told me earlier it wouldn't be done I could've taken care of a solution earlier. Overall it took him over a month to have my suit done properly all while he kept telling me it would be done by X day. I'd come in the day he'd tell me and it still wouldn't be done. This happened 3 separate times.
Find a different tailor, this place isn't anything special and he overcharges if you don't quote a price beforehand.
Update: He's now harassing me via text about my review, unbelievableHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Nelson R.
Jul 7, 2023
Hello Geoffrey, Nelson remembers this occurrence and he recalls the situation, he has asked me to respond to this experience so that you may understand what happened with your suit. At the time of you dropping off your suit, Nelson was working completely solo (he now has help and orders get done on time) and he apologizes for being inaccurate with dates of completion, he claims you only returned twice and not 3 times and doesn't understand why you would say that you returned on 3 separate occasions, it is also convenient that you didn't mention that he refunded you for the job entirely after taking accountability for his poor time management (that refund being $250), He is one man Geoffrey, he is also a people pleaser and tries to make right by all of his customers so it hurts him to see when a customer is unsatisfied, which leads me to mention the fact that he has attempted contact you afterwards to extend his apologies (he has the messages saved and they were apologetic) and you claimed these to be "Harassment" which can be quite misleading, Geoffrey we appreciate all our customers regardless of whether or not they appreciate us, it is the brunt of being a business owner, We apologize for misleading you with false dates on two separate occasions, that did happen and it happened because nelson tried to work after hours to accomplish all jobs on time, your suit was a big job and he did it completely for free, please understand that he tries his best day-in and day-out and that now he has people to aid him, such as myself to communicate effectively in English with customers, that is why he hasn't had the ability top respond to our lower rated interviews, he is not fluent in English and some people try to take advantage of this unfortunately, to wrap up he would also like to once again extend his apologies and offer a free alteration if you do decide to return to our establishment, we love our Hoboken community.
- Himika K.New York, NY01May 31, 2023
Racist establishment. I called ahead to understand how much a standard hemming would be (gave them all the details on the phone, that it was just 2 inches off the bottom) - was told 25 on the phone which was their standard hemming prices. After I came in and get measured, they told me "I know I told you this was 25 but it's 90, I'm sure you don't want to pay that." Clearly a racist establishment and I've never experienced anything like this. Anyone knows the market price for a standard hemming like that wouldn't even be close to 90. Sad to see such flagrant racism in such a diverse community like Hoboken.
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Nelson R.
Jul 7, 2023
Hello Himika, we remember you as a customer and we would first like to apologize for any misunderstanding that may have occurred, my employee who works the telephone and he is the one who you spoke to prior to your visit, he is required to advise the customers that quotes are decided upon inspection of the garment in person and he is now aware of the fact that inaccurate quotes can lead to misunderstandings such as these, He claims he offered you the quote of $25 because that is usually what a pair of simple jeans/bottoms requires, although after inspecting your dress (which was absolutely stunning) we quoted you $90 due to the nature of it being double layered if I recall correctly and the material also being somewhat troublesome to work with. After I told my employee how much to charge he said that he quoted you $25 and I told him to politely explain to you the error on our part, that is why he first began with an apology to which he was met with claims of racism, we would like to make it very clear that we do not tolerate discrimination of any sort at our establishment and I would also like to mention that after you told him that, he offered to take the dress and make the alterations completely free (we have the camera footage of him making that offer) and that would have been absolutely fine by me due to the fact that it is ultimately a communication error on our behalf, Himika we sincerely do apologize for the miscommunication but please be aware that making claims such as racism take a toll on small honest businesses such as ours, the Hoboken community recognizes Nelsons amazing work and he often does work Pro-Bono and offers discounts often for all customers who have a military/law enforcement background, we have also added patches to the Hoboken volunteer Abulance Corps shirts for no charge whatsoever, you can feel free to go ask them or a few police officers if you'd like. With that being said I should also mention the fact that Nelson isn't fluent in English and this leads to miscommunications with customers frequently which is why he hired the young man typing this message for him right now, We would like to once again apologize for the miscommunication and offer a free alteration if you do decide to return to our establishment, we look forward to making this right and we love our Hoboken community.
- Amy B.Jersey City, NJ022May 22, 2022
Talk about PROFESSIONAL!
The shop is clean and organized, the tailor himself barely spoke and immediately started marking, pinning, and measuring my dress, I barely had to say anything, it was like magic.
He is a true artist!Helpful 0Thanks 0Love this 0Oh no 0 - Katie M.Hoboken, NJ0144Nov 23, 2021
I typically just 'make do' with my clothing-- but I needed a brand new zipper installed, as well as a 5-6 inch hem on a dress for a big wedding. I waited until last minute, so only had 72 hours to find someone, have them complete the job, and pick it up! I tried a few other well-reviewed tailors in Hoboken and they were unable to complete in time (no fault of theirs), but NRJ was able to install the zipper and hem-- beautifully!!!!-- in time. The zipper and hem honestly look better than the original stitching and hardware did.
I wasn't even looking for a regular tailor, but now I have one! Bringing back some other dresses and clothing for various fixes.Helpful 0Thanks 0Love this 0Oh no 0 - Alicia S.Summit, NJ032Jun 30, 2023
got a pair of shorts tailored- it was ready when they said it would be. great customer service. fits and looks great
Helpful 0Thanks 0Love this 0Oh no 0 - 2411811337Jun 13, 2019
I'm a 5'1 Latina. It's safe to say that in order to have well fitting clothes I've needed to get alterations for years. Now that I live only a block away, I can't help myself! Having well tailored articles of clothing increases their value per dollar, fit, versatility, and lifetime in your wardrobe.
Before writing this review, I've brought an array of items including women's: workwear (EMT work pants), casual wear (Madewell pants), business casual, and evening wear. He also tailored a suit for my boyfriend.
True tailoring (unlike many others in the area) is more than just raising a hemline. On that note, Nelson at NRJ Custom Tailoring is reliable and detail-oriented. One aspect that makes him an impressive tailor is that he recommends more alterations than you originally anticipated to ensure you get the perfect fit. Needles in hand, he checks the rise, shoulder width, seam lines, buttons, cuffs, draping, thread color and thickness, etc to suit your frame and style. He will nudge you in the direction of a better fit - isn't that what everyone wants? I know I do - Each item I have had tailored fits me like a dream and alterations are not visible.
More importantly, as a local business, I value Nelson's commitment to building relationships with his customers. He will remember your name and style preferences. If you're lucky, you may be able to get a custom suit or some of his other beautiful creations.
For these reasons and more, he's often inundated with work. While he has done last-minute alterations for me in the past, be sure to bring the items you need tailored early and to check in before they're meant to be ready.
Do yourself a favor and bring a much-loved-but-not-quite-right piece of clothing to NRJ Custom Tailoring. You won't regret it!Helpful 2Thanks 0Love this 0Oh no 0 - Julianne M.Belmar, NJ29522Jun 20, 2022
DO NOT GO HERE. Please save yourself the anxiety attack, panic, and tears. Terrible customer service. I was supposed to have my dress ready by Monday. I call and they tell me it's still not ready and to come at 5. I come pick it up and it's still not ready. I wait another hour and come back to try it on and they have half the dress done. The strap wasn't even touched. Then had to wait another hour for them to finish it. They had my dress for 3 weeks and waited the day of to hem the dress and fix the strap. Didn't even care that I was upset. Literally laughed in my face. I cannot believe people who run a business would act that way. I will never be going here ever again and will be telling everyone to stay away. They hemmed the dress way too short and the strap was also very short, not at all what I asked. It was a rush job. Completely disorganized and rude. Will never return and trying to help everyone else out to stay far far away so you don't go through this. There are much better places in Hoboken than this.
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Nelson R.
Jul 7, 2023
Hello Julianne, This is truly unacceptable and the gentlemen who was working on your dress is no longer a part of this establishment due to the nature of his work and attitude towards customers, Nelson hopes that you may forgive him for dealing with his workers attitude and he would like to extend his apologies to the fullest extent, he doesn't recall this situation too well but he is vaguely familiar with the matter and he would like to offer a free alteration if you decide to return to our establishment, we recognize that this happened a while ago, although all our customers matter to us and we hope that you can understand that we truly do care for all of our customers satisfaction, we thank you for your feedback as we love our Hoboken community, have a good day
- Joe L.Lodi, NJ1732May 5, 2022
Nelson is an amazing tailor. He is completely professional, and always does an amazing job on all of my clothing, including suits, t-shirts, sweatpants, and Jackets. The prices he offers are also very reasonable!
Helpful 0Thanks 0Love this 0Oh no 0 - Meng F.UCLA, Los Angeles, CA1731Mar 10, 2018
Nelson is so far the best tailor I have ever met in this country. He is very helpful and creative. I got a destroyed high fashion sweater to downsize, and I went to Italmoda tailor nearby. She said it's impossible. But I came to NRJ and Nelson make it happened, and the charge is not high at all. If you want a high-quality work, just come to this tailor shop. The work deserves every penny you spending.
Helpful 0Thanks 0Love this 0Oh no 0 - Francesco S.Rochelle Park, NJ64325Sep 8, 2016
Shirts and suits 100% made in Italy.
The best alterations in NJ
To try for believe
Recommend !!!Helpful 0Thanks 0Love this 0Oh no 0