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- Margaret P.Toronto, Canada01Oct 23, 2021
A friend intended to send me a sympathy flowering plant arrangement, and Oceanabloom left on my porch (a day late) a horrendous combination of purple, orange and red
. I considered it too ugly to bring into my home, and contacted Oceanabloom early in the morning requesting that they remove the monstrosity. They said they would. They said it again when I called 5 hours later. I live o.5 miles from the firm. Another 3 1/2 hours have passed, they are closed, their mailbox is full, and the ugliness is still on my porch. I advised my friend to decline the charge. She thought she was sending me something that looked like the picture on the website, something to lift my spirits in my time of grief. i am sorry that I cannot give a lower rating.
PLEASE DONT'T USE THIS FIRM AND DO THIS TO SOMEONE ELSE.Helpful 0Thanks 0Love this 0Oh no 0 - Michelle K.Silver Spring, MD02Sep 21, 2021First to Review
Horrendous customer service. Was sent a plant that died after 2 weeks of proper care (despite no care instructions being included). After calling 3 times to give feedback that the plant's leaves were falling off, was given the run-around about needing to report quality issues within a week and they could not do anything to help (where a simple solution would be to send a new plant). DO NOT SHOP HERE for you or your loved ones if you expect quality items and any level of customer service.
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