One Nails and Spa

I found this place by accident as Crystal, nails was not taking anyone for an hour and a half when I had showed up. Saw this place in the same shopping area. Jennifer gave me one of the best pedicures I have ever had. It is clean and lots of Spaces. I also had a face wax, which Again was superior to others that I have had done. I highly recommend this place. I have already set my next appointment.

This place is B not the same. No one understands English so it's hard to explain what I want.
The owner is always sleeping in the front spa chair.

I've been here twice for pedicure. The spa is never busy so I love the no wait & the quiteness. They always take their time with pedicure & I love the scrub they use at no additional charge.

Kinda slow workers and she didn't know how to do my simple design! Sweet lady though. And clean place

If I can give 0 star I would. I would not recommend anyone to come here I only came here because my nail lady was booked. These are the worst "French tip" nails I have ever seen and wanted to charge me extra to put on clear coat after. Never again will I come here and when I asked fix it she said there was nothing wrong and got mad
Update the next day my nails fell off on own! So my Vegas vacation I had a lot missing n looked horrible

Great service. Go with Linda they do a wonderful job. Very friendly service. Very accommodating to your needs.

I used to like this place, but there's been a change in staff and some of the women are too invasive with cuticle care.
Long story short, the pedicurist gave me a painful ingrown after she dug underneath my nailbed. I had never had an ingrown. It got so bad I had to get surgery to do a partial avulsion. It's been precisely one month since I got that pedicure. I spent over $150 in medical fees because the pedicurist decided it was a great idea to mess up my nails by digging deep beneath the nailbed, dislocating the natural formation of my nail and causing one of the most painful experiences I have ever had.
I will never go here again because I am traumatized.

I have been coming here a couple years always a great experience! Staff I always friendly and ready to help.

This was my first time here. Overall, didn't have the greatest experience. I've had my nails done a handful of times and never been much of a complainer but this place just needs to work on some of these things to reach its potential. If they read this I hope you just take it as constructive criticism.

- Walking in it looked pretty clean, not very welcoming, just awkward stares, no music or tv on. Very quiet. It might be different on other days? But this was my first impression.

- The "COVID" measures I've observed: temperature check, wearing mask, gloves (which I have a complaint about how they practice good hygiene), they've put a X on every other spa chair (no plexiglass), only plexiglass for manicure stations.

- GLOVES. Let's just say she first used the gloves to start cleaning my nails, then someone came in, with the same gloves she used it to take her temperature, touches her face, shirt, chair, then back to my nails. Please, this is not the fist time I've seen it, change your damn gloves. Excuse my language, I mean that's just bad hygiene and a very easy way to transfer bacteria, especially if you're cutting our nails and skin around them.

- I had asked for Gel nails, not my first time and I don't think you could really mess that up. I noticed how streaky it was and some bubbles, I had mentioned it to her and maybe suggested another coat (even though it was already her 4th..) she then replies "do dip next time". I was polite and just said ok. But man, she should be trying to make me satisfied THIS time because how does she know there will even be a next time?

- Now, on to my pedicure ha! Another new girl, it started off fine, she was taking her time cleaning my toes. Until, she nips the top of my cuticles and pulls back hard! I yell out OW in reaction, she doesn't say anything and keeps pressing down on it. Then, the blood starts gushing and now she says "I'm sorry." She then keeps putting on so much Neosporin and spraying alcohol, tries to put a bandaid with her wet gloves and on my wet toes. I was very calm, asked her to just get me another towel to dry it and that she needed to put pressure to stop the bleeding. I let her finish my pedicure and now I'm just praying I don't get some kind of infection or fungus! Again, I was very understanding and told her it was ok and it happens.

Professionalism, communication, hygiene are the things I think could use some improvement. The prices aren't cheap and I expect to get what I pay for. Unfortunately, I won't be back. Was hoping this would be my new nail place since I've moved. But back to researching another place.

This picture is how I left the shop.

First time there after walking in and making appointment for the following day. Showed them a picture of what I wanted (full-set stiletto nails)
Kept referring to the picture to help guide nail technician. Manager hovered over entire time speaking to technician. I kept saying "just like the picture". They kept saying no problem. They looked awful however I needed to walk out with them somewhat decent. I guided the technician with each nail design. I was Charged $55 knowing they did not look right. I just wanted them done and never return. I tipped the technician generously because that's just the decent thing to do. Completely shocked how bad they turned out. Now I have to go somewhere else to fix thi