OP Nail Spa

One of the things I have to find whenever I move to a new base is finding a nail salon. I put finding a nail salon on hold because of covid. So here I am 10 months since moving to Poquoson finally locating a nail salon. I prefer a close salon if possible. The whole driving a long distance for a good nail salon gets old after time.

I did a search on Yelp and asked on a local Facebook page. OP Nail Salon was mentioned a lot. So I looked them up in Yelp. I sifted through the reviews and decided this would be my salon to try out. I booked an appointment, which I highly recommend.

My appointment was today at 11:30. We showed up a little earlier and we were helped right away. We were instituted wash our hands right upon arrival. Kim prepped me for my manicure. After the prep was done she then had my friend and I sit on the chairs for the pedicure. We opted for the basic pedicure since it was our first time. It was delightful. The scrub used felt great in my legs and smell great!! Kim did my pedicure and I am not sure who did my friend's but she did a great job as well. Both did a great job with attention to detail.

After the pedicures I went to get my gel manicure. It was a delight there as well. The person who did my manicure was also the person who did her pedicure. She did a spectacular job! The attention to detail was exactly what I look for. There is plexiglass separating the customer and nail tech.

Pricing is very reasonable! The prefer tips in cash and will take Venmo or cash app for that. So plan accordingly. They will also allow it on your receipt.

I really enjoyed myself and plan to go back in a few weeks and make this a regular occurrence.

My personal favorite nail salon in Poquoson. Kim, the owner, is so sweet and has a fantastic memory - she remembers almost every client!

Make an appointment because the secret is out and the salon is usually busy. I have not felt rushed or felt like I was strongly upsold here.

I tend to get gel manicures and pedicures. They have a collection of wonderful smelling foot scrubs if you opt for a premium pedicure. It's worth the money to go above basic, but don't get me wrong the basic is good option too. I keep saying I'm going to get dip a try because they have so many color options.

DO NOT SEND TEEN GIRLS HERE! My teen daughter went to get her nails filled tonight and felt incredibly uncomfortable. She was pushed repeatedly to get gel polish even after she asked for regular, the nail tech was incredibly rough with her cuticles and left her nails a mess. She was over charged and even after questioning it, was told it was fine and given no receipt. Her nails look terrible, are uneven, oddly shaped and she came home on tears saying she felt bullied the whole time. She tried texting me to come meet her and was scolded by the nail tech and told not to touch her phone. This is unbelievable!!! Avoid at all cost!!

I am a local Poquoson client but I would go elsewhere if the service was not outstanding. I have never been disappointed. I go regularly for pedicures and highly recommend it.

The worst salon I have ever been to. I am 36 years old and have been getting manicures since I was 16. I've lived in Chicago, San Diego, Phoenix, Poland, and many other places and I have NEVER had an experience like this. When I sat down to get my manicure the lady began with filing my nails, then she proceeded cutting my nails with clippers. As she got to my pinky finger she cut a good size piece of my skin off!!! I pulled away in shock from the pain, looked down at my finger, and it was bleeding! The manager apologized (I believe Kim was her name), gave me a bandaid, but then had me CONTINUE with the same lady. I refused because I was not comfortable after what happened, so the manager then took over. I was VERY concerned about the pain and possible infection from clippers that have been used on numerous other people. Considering this has never happened to me before and the fact that I was not comfortable at the time, I decided to leave. The manager told me she would give me a free pedicure when I returned and wrote me a gift certificate. I thought to myself that I would never return. After 2 months I decided to give ONLY the manager a chance to redeem the nail salon and use the gift certificate she gave me. I made sure to cut my toenails beforehand just in case. I figured the least I could get out of this whole thing was a free foot massage and some nice nail polish. I went to the nail salon and the manager was there. I asked if she remembered who I was and she stated she did. I told her that I would like a pedicure to which she replied that they were fully booked and that they don't have any availability for several days.

I am beyond disappointed in this business, to say the least. BEYOND disappointed. If I cut a piece of skin out of someone's finger I would make room for them to have a pedicure because it would be the LEAST I could do! Don't go here! I will never go back here....they can give me a 100 gift certificates. Never!

OP Nails is hands down the best nail shop I have ever visited. I randomly walked in the first time as my salon was booked- best thing I could have done! The salon is open, clean, bright. They open a new package of tools for every client and take alot of care with the manicures. Any design or color combination I have brought it to show them, they accomplished. Super relaxing and fun. I normally see Mimi who is just amazing.

Latex Alert!

This salon only uses latex gloves and cannot accommodate a client with a latex allergy.

I attempted to try this salon for the first time today but assumed they would have non-latex gloves for their technicians.

I had to leave without any services because the owner/manager told me that I needed bring my own gloves for their technician. Noted, but I won't be going back.

I'm not one to leave bad reviews but I got my nails done here and the design looked really bad so I asked to just get a color put over it and they said no. I had to go to a different salon just to have them put polish on.

Great place! Mani and pedis are perfect and they do a great massage with the deluxe spa pedicure. The staff is really great too!

All of the ladies here are my favorite! No matter who I see at OP Nail Spa, I always receive service beyond my expectation. All of the ladies are detail oriented and do not rush. My polish stays forever and my acrylics outlasted all of my coworkers who go somewhere else. These ladies are true artists. Oh and the pedicures are the best! Even their basic pedicure is better than anywhere else. They also remember your name and what you like. I work full time, and I can always get an appointment when needed. It is worth the travel for the quality and service.