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Review Highlights
“Guzak gave me a clear explanation of my dental issue and options on how to correct it.” in 18 reviews
“The lady at the front was very welcoming and nice and I was able to get in and out on my lunch hour.” in 2 reviews
“I decided to choose a dentist in the valley since my partner and I are now seasonal residents and we figured prices might be a little better here than in Seattle.” in 2 reviews
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About the Business
Business owner information
Dr. Terry J. G.
Dentist, Teeth Whitening, Cosmetic Dentist, Emergency Dentist, Gentle Dentist, Family Dentist, Dental Implants, Dentures, Dental Bridge, Porcelain Veneers, Partial Dentures
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Overall rating
32 reviews
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1 star
- Russ J.Cathedral City, CA25661Mar 25, 2023
Great place. Could not get them by phone so I went to their office. The office staff was leaving and they opened back up for me and made an appointment for me the next day.
The dentist was very experienced and was extremely thorough. Explain all the options and I was completely informed. I have had many dentists in my life and I would highly recommend this one.Helpful 0Thanks 0Love this 0Oh no 0 - Kyle M.Lomita, CA2152Nov 2, 2023
This business has been closed for 2 weeks without notice, and they still have items that I paid for, which are essentially being held hostage with no way to retrieve them or contact them. Call me back immediately.
-Kyle MosherHelpful 0Thanks 0Love this 0Oh no 0 - Richard P.Palm Springs, CA472Oct 11, 2023Updated review
Just wanted to follow up as I was seen by Dr. Jorgensen as Dr. Guzak's practice is closed. The quality of care and understanding of the situation with regard to completing unfinished work was exceptional. It's not a great situation but Dr. Jorgensen and his staff help a great deal.
Helpful 0Thanks 0Love this 0Oh no 0Oct 10, 2023Previous reviewDr. Guzak is no longer available and this message is at the door of his practice. I not sure what's going on but I've had a temporary cap in my mouth for over three months and they were no longer answering the phone. Hope this helps.
- Kneadingyou D.San Francisco, CA03Sep 28, 2023
Don't bother. Dr. Guzak used to be great. Now, he couldn't care less about taking care of his patients, or his staff. He prepped me for a crown and promised it would be around 2 weeks. We are entering week 5, and his phone system doesn't work. You are lucky if someone answers, otherwise it says to leave a message, but the voice mail sometimes says it is full and other times says it is not set up. While prepping me for the crown, Dr. G began making ignorant political comments, like "Go Brandon." Is this the way to tell patients what your beliefs are? I didn't want to know he was in a cult.
Update: It appears that he may have abandoned his own practice leaving patients with unfinished procedures (crown) and staff without final pay. So disappointing and deceptive.Helpful 0Thanks 0Love this 0Oh no 0 - David M.Palm Springs, CA0603Jun 16, 2023
The office is pretty outdated. I went here when I first moved here and have to say was pretty disappointed. The thing that I found the most peculiar is that they send away for crowns. I had to have a crown and an implant and it took 3 months each time to get them so I had to wear a temporary crown that is usually suppose to be only for a week or two at most which constantly keep coming off. I obviously have since found a different much better dentist
Helpful 0Thanks 0Love this 0Oh no 0 - Keith B.Palm Springs, CA153Nov 29, 2022
Dr. Guzak gave me a clear explanation of my dental issue and options on how to correct it. I highly recommend Palm Springs Dentistry.
Helpful 0Thanks 0Love this 0Oh no 0 - Tony A.Palm Springs, CA03Mar 13, 2023
Run, don't walk away from this dentist. Took x-rays that were not readable. Did a horrible job on my cap made me pay out of pocket more than double what Delta dental allowed for the service horrible bedside manner. The office hasn't been updated in 40 years and everything is falling apart. They were dishonest and lied to me several times.
Helpful 1Thanks 0Love this 0Oh no 0 - T. B.Issaquah, WA1022May 19, 2022
Dr. Guzak was very through during a referral examination. They x-rayed and then Dr. Guzak spent a good amount of time looking at the teeth in question. He found that I had been completely misdiagnosed by a different dental group. What I need is 2 fillings rather than a root canal or a tooth implant. Thank goodness I saw him! Nice technicians there also!
Helpful 0Thanks 0Love this 0Oh no 0 - Patrick D.Palm Springs, CA064Jul 13, 2021
WOW stay away from these guys. They are in it for one thing - Money. Your well being is the least of their concerns. They asked for my check for $1343 while I was in the chair. OMG. I have good insurance but they need the money. I have been yelled at by the receptionist/manager two time. I needed a chipped repaired and I called them & they got me in within 2 hours. All of the other dentists are 2 weeks out; I should of known. It has now been 5 months and have not received my refund on the difference from insurance. CIGNA says they are not returning their calls either. Do yourself a favor and run away from these guys. Mean & greedy is no way to run a business.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Dr. Terry G.
Feb 27, 2022
Dr. Terry Guzak, Palm Springs Dentistry has been serving the Coachella Valley area since 1980. We unfortunately experience some patients that want to express their negative concerns on the internet. We have experienced many generations of satisfied patients in Palm Springs. It is most unfortunate that our office manager was in a critical car accident and had to take a leave of absence for medical issues.
Sarah is the best office manager our dental practice has ever experienced. We deeply apologize for the unfortunate incident and will be reimbursing this patient as requested, for his concerns. This is a ethical dental practice and we have thousands of satisfied dental patients. My dental practice does not take advantage of patients and we did not rip this patient off. Instead he experienced a temporary front desk employee that was helping out while Sarah was recovering from a devastating car accident. This unfortunate situation resulted in a frustrated patient. My practice strives for 100% patient satisfaction and it was unfortunate that this patient experienced this situation. It is most unfortunate that our office manager was critically injured and we are blessed and fortunate to have her back at my office. Please check out hundreds of satisfied patient reviews on Birdeye and Google. - Rae M.Cathedral City, CA816May 21, 2018
Worst and most expensive dentist ever! It cost my husband $1430 for twenty-five minutes of work for what Dr Guzak claimed was for 7 fillings of which there was no drilling, no pain injection and no statement to show what type of work was performed, just a receipt for the $1430.00. I called and asked for a statement and explanation of the type of work he received but have yet to receive it. As far as my treatment goes I was told I needed a crown on the upper right side which I had him replace. He ground down my teeth so much that I now have a problem chewing without biting the inside of my cheek.
NEEDLESS TO SAY WE ARE LOOKING FOR ANOTHER DENTIST!Helpful 0Thanks 0Love this 0Oh no 1
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