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Review Highlights
“I was looking for a new nail salon that was close to me and reasonably priced.” in 2 reviews
“They are gentle with manicures and pedicures and pay close attention to detail.” in 2 reviews
“I've had a pedicure there twice and plan to make this my regular place.” in 4 reviews
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About the Business
Business owner information
Ryan N.
We are family here at Passion Nails & Spa. We treat each other like family. We treat our customers like family, too.This is our promise.
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Recommended Reviews
Overall rating
30 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Sophie U.Cincinnati, OH0122Feb 3, 2024
Used to go regularly. Still doubtful as to if I'll be back. My coworkers informed me was possibly overcharged. Online price quoted $23 ended up being charged $46 for manicure before tip.
Updated review. Wasn't given a receipt but did get a reply. Please let me be clear I wasn't ripped off. Just seems confusion over what I scheduled online and that I received the higher priced manicure which I received and did pay for.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ryan N.
Feb 3, 2024
Hello Sophie U from Passion Nails .My name is Ryan.Im manager of Passion Nails.im not so sure what kind of Manicure do you have.Our price still the same.Our regular Manicure with regular polish will be $25 plus taxes.Our Shellac/Gel Manicure with Shellac/Gel polish will be $45 plus taxes.If you think we charge you wrong.Please bring receipt to our salon.I will take care of you.I just want to explain to you.i don’t want You to feel like we ripped off.If you have any questions.You can contact me at 513 288 2961.Thank You.
- Martha A.Walnut Hills, Cincinnati, OH1315158Mar 18, 2021
I came in to get my nails done with Jenny and she was absolutely fantastic! My nails turned out phenomenal. She was very professional and courteous and I will likely return again for service.
I did the SNS manicure and pedicure combo. I unfortunately booked at their latest time slot but service took well past into closing. Jenny was very courteous and stayed well past closing. She also made sure my nails were to my liking!Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Ryan N.
Mar 19, 2021
Thank you very much for your business.We hope see you again soon.
- Emma K.Cincinnati, OH186201270Nov 30, 2018Updated review
Even though the close at 8 they let me schedule an appointment at 7:30 because it was convenient for me. I was out of there by 8. Ryan was nice and did a great job. The pricing is very affordable as well.
Update: I went here again quickly after work and I had Sam. He did a great job with what he had to work with. My nails are so weak and they were so short but he made them look great. And he was very gentle as well, especially since one nail is so painful. Props to him for turning my mess of nails into something pretty.Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Ryan N.
Feb 27, 2018
Thank you very much for your business Emma K.We hope see you again.
May 7, 2018Previous reviewEven though the close at 8 they let me schedule an appointment at 7:30 because it was convenient for me. I was out of there by 8. Ryan was nice and did a great job. The pricing is very affordable as well.
Feb 27, 2018Previous reviewEven though the close at 8 they let me schedule an appointment at 7:30 because it was convenient for me. I was out of there by 8. Ryan was nice and did a great job. The pricing is very affordable as well.
- LaDiamond E.Cincinnati, OH39347May 10, 2018
Ryan was awesome! I am always hesitant to go to a new nail salon. However, Passion Nails is close to home so I thought I would give it a go and I am very pleased.
Ryan was very precise and paid close attention to detail. He even stayed past closing time to finish my nails and did not rush at all!
I will definitely be returning.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Ryan N.
May 11, 2018
Thank you very much for your business and 5 star review LaDiamond E.We hope see you again soon.
- R. R.Groesbeck, OH031Apr 5, 2021
Bad experience. I had acrylic nails put on, and they were so thick, crooked, and looked like they were going up in the air I had to ask to have them fixed. The cost was $65 plus tip. No hand lotion, oils, hand massage. It was just nails and polish. This picture is the "fixed" outcome. Owner did not apologize, or even come over and take a look or anything. He didn't care of I was a satisfied customer or not. This was my first and last visit.
Helpful 1Thanks 0Love this 0Oh no 0 - Abigail A.Clifton Heights, Cincinnati, OH37114Aug 6, 2021
My nails were amazing. I did a walk in for a full gel set. The color looked a bit different on the display than my nail but it was still super cute
I'm very happy with my serviceHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Ryan N.
Mar 16, 2022
Thank You for your business Abigail A
- Kylee J.Nashville, IN522Jun 13, 2021
$86 later and nothing is straight from the shape to the design- I also never asked for hearts wanted the gold on every nail just did what they wanted. Won't go back- should not cost 100 when IT WAS A FILL IN- it'd be different if they didn't look like they were cheap.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ryan N.
Jun 13, 2021
Hello Kylee J.my name is Ryan.Im manager of Passion Nails.Im so sorry you aren’t happy with your nails.from the picture im not so sure why you aren’t happy and why the technician do the hearts without you asking.please come back we can fix it for you to make you happy.just make sure if you arent happy you should tell technician right away at salon so they can correct the problem.If you have any question just let me know.i problem i will take care of you.Thank you
- Colleen W.Cincinnati, OH04May 18, 2022
They do a nice job but watch your wallet. The prices online are deceiving. They charge for a fill in and they charge to shape your nails that are already shaped. They do not tell you about the additional charge until after your nails are done. My nails look nice but there are other salons out there that are upfront about their pricing and you will not leaving you feeling like you were mislead.
Helpful 1Thanks 1Love this 0Oh no 0 - Jill R.Cincinnati, OH0142Jun 24, 2020
This is literally the VERY best nail salon I have ever found. I've lived all over the country and have spent upwards of $200 on a manicure, to go to an Aveda salon for about triple the price and Passion nails does a much better job!! Ryans work is absolutely amazing and so is Jimica's for pedicures. I highly recommended this salon and can't wait until they reopen soon!!! I go at least twice a month.
Helpful 3Thanks 0Love this 1Oh no 0Business owner information
Ryan N.
Jul 11, 2020
Thank you very much for your business Jill R. We are happy to be back.We are looking forward to seeing soon.
- Lori L.Cincinnati, OH232Dec 6, 2017Updated review
Ryan invited me back and now my nails are great! I'm glad he wanted to remedy the situation.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ryan N.
Dec 2, 2017
Hi Lori L.my name is Ryan.I’m manager of Passion Nails.I’m very sorry to hear about your experience and it’s our goal to make sure every customer receives the best possible service. I’d love to make this up to you.Please give us a call at 513 745 0956 or you can call direct to my cell phone 5132882961.I’ll do everything i can to resolve the matter.Thank you.
Dec 2, 2017Previous reviewTerrible. Gel fill and lip/brow wax. Nail tech was very rough and I literally thought I would never get a pedi here! My face and eyes were on fire immediately after was was removed. She didn't say anything about my reaction until I did. She just asked if I was allergic to aloe? I went home and put ice on my swollen left eye and then had dinner. After clean up, I had 3 chipped nails. I woke up in the morning and my eye was still swollen. My eye lid had what looked like a scar. I'm not sure if my eye lid was burnt or she ripped off skin, either way, nothing should have been on my lid. Like an idiot, I went back the next day to have nails repaired. I went home and we went out. In the car my husband said " I thought you just went to the nail place. Why are they chipped?!" They were ALREADY chipped again!
ABSOLUTELY TERRIBLE!
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