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- Tar J.Portales, NM11163Jul 31, 2023
I love their peanut butter shakes! The best I've ever had! I just love pats! Their service is great!
Helpful 0Thanks 0Love this 0Oh no 0 - Candy M.Banning, CA011Jun 10, 2022
Good, old fashioned burgers! The cheese stick is sooo good! The chili cheese fries are a full meal! The milk shakes are the best, oh, but the different flavors of soft ice cream please everyone!
Helpful 0Thanks 0Love this 0Oh no 0 - Little L.NM, NM03Nov 18, 2022
Amazing I love it!!! Best workers love them, so respectful their shakes are the best and them jumbo burgers so juicy
Helpful 0Thanks 0Love this 0Oh no 0 - 253513789515Aug 15, 2016
Pat's is a local staple in Portales and comes highly recommended by the local residents. Always see a crowd of people during lunch or dinner time hours waiting for their food. Very similar to The Hat's style of food/ordering - no tables or chairs, so most of the time customers take the food to-go or eat in their cars.
I was told that their tater tots with chili and cheese, mozzarella cheese sticks, and green chile cheese burger are really good. But seeing from the reviews, it seems like their shakes, malts, and cyclones are also incredibly popular as well!
It was a necessity that I try the milkshake or ice cream before I left Portales. Coming back from a last minute trip to Lubbock, we stopped by Pat's to get some ice cream before calling it a day. I tried the butterscotch ice cream in a small cup, but what was given to me was a huge Styrofoam cup filled with ice cream. It was super creamy and soft, but tasted more like vanilla with butterscotch drizzled around the ice cream. However, after sticking the ice cream in the freezer for awhile and eating it later, it became super thick and heavy, and started to taste like Play-doh. I think you have to eat it right away or else it doesn't taste fresh anymore. My friend said her chocolate ice cream was good and fulfilled her chocolate craving!
Food-wise, if you plan to order from Pat's, give yourself some cushion time because they do take awhile before they call your number to give you your food.
The tater tots with chili and cheese - it was pretty good; I definitely regretted eating it once I finished, but I thought there was a good amount of chili and cheese on top of the tater tots that most of the potatoes were covered. Eating it relatively soon is key or else everything becomes mushy.
I also tried the regular green chile burger without cheese - I don't think I remember it tasting too out of the ordinary. It really resembled a regular chili burger. Taste was good, and overall the burger was super filling.
The tater tots and burger were probably not the healthiest meal for me, but I do think it's a good indulgent meal to have every so often! I can see why it's pretty popular in Portales.
tl;dr - Solid take-out food at pretty cheap prices. Recommend the tater tots and the burgers. I wasn't able to try the Cyclones or milkshakes, but I've heard good things about those items as well! Minimum order of $5 in order to use credit card I believe.Helpful 32Thanks 0Love this 37Oh no 1 - Kyra H.Austin, TX180178351May 29, 2019
We stopped by Pat's for something sweet on the way home from dinner. It was okay. There was good sized line of people, which made us think it would be really good. All of us ended up just getting a chocolate/vanilla soft serve twist in a cone. It was a large swirl, but the ice cream was disappointing. It was kind of icy and not so creamy. The flavor of vanilla and chocolate was bland. It was also almost too cold. All of us complained of our gums freezing when taking bites.
My favorite soft serve is from Chickfila, so I don't really expect much, but this was actually hard to finish.Helpful 0Thanks 0Love this 0Oh no 0 - Jeanette-Ro O.Elida, NM72112Jul 21, 2021
Hometown favorite! Taquitas are yummy with the salsa. Chili cheese burritos are another great option. And cheese stick is really good. Great fried food! Service is okay. Drive up only. No sit down.
Helpful 0Thanks 0Love this 0Oh no 0 - Michele T.Cannon Air Force Base, NM0291May 14, 2022
Great ice cream, fun food and pretty quick getting orders out. Taco burgers and taquitos are delicious.
Helpful 0Thanks 0Love this 0Oh no 0 - Mirna G.Bayless Atkins, Lubbock, TX394May 5, 2021
TL/DR: Music is too loud to place correct orders. Terrible customer service.
The absolute worst customer service. The music is too loud for the person on the phone to hear, but that is the only ordering method. Having to repeat yourself more than 20 times gets frustrating. The person also didn't know what items the menu had. When we went to go pick up our food the girl in the drive through basically threw the food at us. The food isn't bad but it's not worth how terrible the service is.Helpful 0Thanks 0Love this 0Oh no 0 - T.A. M.NM, NM03Apr 26, 2022
Love love love thier milkshakes they are amazing! The Jr burgers are pretty tasty as well. I enjoyed.the hotdogs with the chili and cheese. The fries aren't the greatest.
Helpful 0Thanks 0Love this 0Oh no 0 - Apr 26, 2014
Because I can tend to be an obsessive health nut, and am lactose intolerant I do admit I was avoiding this place. Friends and locals kept telling me the milkshakes were super good! Well, low and behold one day after dinner and drinks in Portales with some friends I was on my way back to Clovis. I was craving something sweet and thought it was time to finally try this place and have one of their famous milkshakes.
Oh. My. God. Their milkshakes are spectacular! It has a frozen/yogurt ish texture and isn't too sweet. I got the peanut butter banana, and once in a whole when is spoon it out id get to enjoy little pieces of banana or a swirl of peanut butter.
Definitely worth it even if you are lactose intolerant!Helpful 1Thanks 0Love this 0Oh no 0