Perez Plumbing
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Bathtub installation
Drain installation
Faucet installation
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Bathtub repair
Drain repair
Faucet repair
Hot water recirculation pump installat…
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About the Business
Perez Plumbing provides the highest quality plumbing service no matter how small the job. Whether you're in need of home plumbing maintenance and repairs, bathroom remodeling, emergency service or a plumbing contractor for your latest building project, we are there to provide you with the most dependable plumbing service available. #PerezPlumbingInc
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- Polunina A.Tampa, FL174479Sep 17, 2021
We first called to find out what it would cost to install our water system in our garage with this company. We were shopping. Installing such a $2500 + system is not an immediate decision. There are many factors and so we wanted to gauge the pricing and their advice in the market before making a final decision on any company.
A couple of weeks later we called to set a time and date for the instillation as we believed they were reasonably priced and were familiar with our system. More importantly, the install would have to now be outside as our water main is located on the opposite side of our garage. The call was about the installation outside, a stable foundation to place it on, and the price of it all.
Our call was met with the most rude, unprofessional, and low treatment from the "manager". This woman, this so called individual in a "manager" position chastised me on why we yet have not decided on them and that we already called a couple of weeks ago. I in turn asked the plumber's number so my husband could contact him directly and discuss all of the details as there was no way I would continue speaking to this repulsive individual. She in the end did not give me the plumber's number who would be serving our home and ended up hanging up the phone on me.
I asked my husband to call and settle this issue with the "manager" - the same person answered the phone. The second conversation was also met with unprofessionalism and also hung up.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Israel P.
Sep 26, 2021
First, let us start with the falsity in your remark that we remove bad reviews. We cannot remove any review from Google, Yelp, Facebook, and any other social media that you may have posted on, only you can do that. We can either reply or ignore them, and as we always do, we will reply.
We started assisting you regarding a new softener system by phone, text, and photos back on June 15, 2021. For several weeks we answered your questions, quoted pricing, made suggestions to check with your HOA, and also check the warranty info on the unit you were looking to purchase for outside installation, and more. All without even knowing if you were going to hire us.
But then that day came when you asked us to do something for the installation that we do not do. We do not create or install foundations for any plumbing products to be placed on. The reason for your poor review of our company is solely based upon the woman who answers the phones explaining to you that we do not create foundations, and you not taking no for an answer.
The woman who answered the phone that day tried several times to explain to you that we could not help you with the foundation, but if you got someone to do it we would gladly install the softener where we had discussed with you. As the conversation continued that day and your persistence grew, the woman told you politely that she was going to hang up because of the continued argument and badgering you were causing.
The last time any communication had taken place with you or your husband was almost two months ago and again she was only doing her job. She told you exactly what the plumber told her to say about the foundation. Why would we help you for several weeks and then lose the job over a foundation if we could do it?
Any poor reviews that we have received throughout our years in business are solely based on people not getting what they want or not being able to get an appointment. They are based on work that we NEVER even did.
We are a small family-owned and operated company and take pride in our work. We will not jeopardize our standards or licensing by doing something that we don't or can't do in order to make a customer happy so that we do not receive a bad review.
We are sorry we couldn't help you. - Sarah S.Waldo, FL982Jun 25, 2020
Perez plumping was very prompt, courteous and got the job done. Did above and beyond what we asked. Highly recommend.
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Israel P.
Jun 26, 2020
Thank You!!!
- Marli E.Menlo Park, CA0173Jul 1, 2019
Excellent communication, service, and fair pricing. I appreciated Izzy's recommendations and they were trustworthy. Will definitely call them
again for future needs.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Israel P.
Oct 24, 2019
Thank you!
- Vinnie M.Land O Lakes, FL015Oct 24, 2019
Izzy is knowledgeable, personable, and professional. He spent time with me on the phone to ask questions about my plumbing issue (high water pressure) before even coming out, which was impressive. He was able to come out quickly and quoted a very fair price for the job and completed it quickly (but didn't rush). He explained everything he was doing as he worked so I never felt like I was in the dark or that he was doing anything unnecessary. I would definitely recommend Perez Plumbing and won't hesitate to call them in the future if needed.
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Israel P.
Oct 24, 2019
Thank you! Glad we could help!
- John D.Alexandria, VA02014Sep 20, 2018
Perez Plumbing was recommended by a friend with great past experiences. I spoke with Izzy regarding an estimate to re-pipe our home, he came out promptly, the same day, explained exactly what had to be done, and provided the best quote of three different plumbers. I was hoping to use Izzy to complete the work, however being that it was part of an insurance claim, I was regretfully forced to utilize their preferred plumber. After the poor experience I had with the "preferred vendor", I wish I fought harder for the work to be completed by Perez. I plan on using them in the future when I have a problem.
Helpful 0Thanks 0Love this 0Oh no 0 - Elaine M.Land O Lakes, FL018Mar 6, 2019
I originally called Perez plumbing to change out the bidet. Miguel, a Perez team member recognize that my tank overflow was deteriorating quoted me a reasonable price and fix the tank replaced the parts and installed my new bidet all within and hour and hung around a few more minutes to make sure there was no leaking or any other problem that would occur. Miguel was courteous,professional and had a big smile on his face the whole time. I would recommend Perez plumbing to all. The price was right the workmanship was superior, they came in and took care of what had to be done and more. They also left with a new client I will be having them install another bidet next month
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Israel P.
Mar 6, 2019
Thank you!! We truly appreciate the kind words.
- Michael D.Orlando, FL135Jan 17, 2017First to Review
it was a pleasure to work with perez plumbing. izzy is professional and personable. i prefer to work with self-employed vendors where possible because i am able to build a relationship rather than be a job number, even though sometimes it's unavoidable.
when you call perez plumbing, will will talk to valerie, who is a delight and an integral part of perez plumbing. perez plumbing is priced fairly, efficient and leaves the job site clean, but the main reason i chose them over others is that they are licensed, insured and they had good and honest reviews. i am glad i chose to go with perez plumbing and i will always call them for my plumbing needs.
mike d.c.
wesley chapelHelpful 0Thanks 0Love this 0Oh no 0 - Yolanda R.Odessa, FL0193May 26, 2017
I was very pleased to receive same day service. I liked dealing directly with Izzy and not having to go through a middle man. Pricing for the job completed was very reasonable. He completed the job promptly, he cleaned up and was very professional!
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