Prestige Auto Repair
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About the Business
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Jay E.
Prestige Auto Repair is Cincinnati's Independent Mercedes Benz and European Automotive Repair Specialists. We have ASE Master Certified and Factory Trained Technicians that specialize in everything from complex diagnostic procedures to recommended preventative maintenance. We specialize and service Mercedes Benz, Audi, Porsche, Bentley, Volkswagen and BMW/Mini. We have more than 40 years of luxury brand experience to offer. Let us exceed your expectations! Mercedes Benz Audi Porsche VW BMW Land Rover Jaguar
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- 285105118Sep 17, 2018First to Review
A connection made and completed through Yelp! I needed some major work done to my vehicle with no idea where to turn. Using Yelp to obtain quotes from several shops, I was connected with Prestige. Not only did they have the best quote, they also had great customer service. When the repair needed extra work, Jay was able to find the right shop to outsource to, for a very inexpensive cost. When the repair took longer than expected, Jay gave me a discount, without me ever having to ask or infer. With the extra work that was needed, my repair was slightly more than the original estimate, but still so much more inexpensive than any other shop that purported to also do this kind of engine work. To top it all off, the repair came with a 1 year or 12,000 mile warranty! I would highly recommend Prestige Automotive to anyone looking for real quality work, at a real quality price.
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Jay E.
Mar 18, 2021
Thank you for making such a thoughtful and extensive review. It is very much appreciated!
Jay Edwards- Owner Prestige Auto Repair - Ryan P.Fairfield, OH43Jul 24, 2019
I had two good instances where they did the work at a reasonable price and a timely manner but my most recent experience with them having my jeep for two months and not touching it is cause for concern. It took them over a month to order the part and i am still unsure if they even have and when they decide to answer the phone its excuses or backtracking.
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Jay E.
Mar 18, 2021
Ryan we appreciate all feedback, good or bad. We do appreciate your business and honesty. We always aim to exceed expectations for our clients and believe we had on your previous visits. As we explained we do not have the knowledge of how to repair rusted off brackets nor do we have a welder or the tools to perform such a job. We attempted to locate a business that would be able to safely make the repair however we are unable to force a scheduling conflict. Please feel free to reach out to us for any future needs.
Jay Edwards- Owner Prestige Auto Repair - Jenelle H.Maineville, OH03Apr 29, 2020
Jay was great to work with. He was prompt to email me a quote for brakes and rotors and got me in the following day. Very efficient with getting the invoice and being able to pay online. Great service and great price!! Very happy. I will be a return customer!
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