Prime Time Athletic Club

Nice locker rooms, friendly staff, good location. Class options are nice to have as well.

Good Athletic Club

There's two swimming pools, tennis courts, gym, etc. I like how the jacuzzis are separated (men and one for women).

I mainly use the pool here and it hasn't been any problem. The water is pretty heated and there's always room somewhere for you to do your laps (or practice diving).

Staff are also friendly and the space is clean.
Also love the environment in the women's locker room. Everyone is so sweet!

I had a pleasant tour with Jerry. I find him to be a valuable asset to the business. I signed up right after (have seen a few clubs by then).

Pros
- this place is a straightforward club. It has all the essentials you are looking for
- the pool is salt based
- it got jacuzzi pool, sauna and steam room
- it offers reasonably priced private sessions for yoga, Pilates and tennis
- plenty of parking around
- fee for kids is reasonable

Cons
- the facility is outdated. It needs some refreshments overall
- the pools are outdoor and could be cold. But the pool water is warm. The leisure lane is deep. Watch out for kids. No life guard on duty.
- the day I used the steam room, it was cold
- towels are old and hard to find
- though they have a lot of studios, classes offered could be better (ie no daily yoga, yoga lessons are offered around 9:30 or 10am.... Wouldn't be able to make it while working, only two yoga sessions in PM and only on Tuesday and Wed).

My biggest issue with the club is the person managing all the lessons. She has told me that she has been with the club for 25 plus years. Took me some follow ups to schedule one private session. When I put in my suggestions (new member with some comparisons), she kept telling me that is what the policy is. I told her that some policies may no longer work as things have changed so I need to let the policy making people aware of the suggestions. She was not listening and saying I was arguing with her, while all I wanted to do was to send in my suggestions to the right people. I was given one option over a coach that I don't feel comfortable with. Instead, she told me that this club is not the right choice for me and ask me to leave. I agree that if a club is unwilling to listen to their members' suggestions, it is probably not the right choice for the club member and we should leave. Listening is not equal to adopting. But if a suggestion is not adopted, it will be nice to hear the reason. I understand that the tennis pro is only 1 pro over the last 25 years. But what if is not working for your members? What options do you want your members to have? Take it or leave the club? Sending the suggestions to the right people was definitely not an option here through this person (who said all communications to the owner could only be done through her).

For class management, most of the clubs have been using online signup options. For private lessons, you could either sign up online or someone get back to you within 24 hours. I understand that this person is working part time (after leaving messages and emails, then take a personally meeting to resolve), but for a faster paced competition, this might not work that well.

Everyone else here was very friendly and tried their best. But judging from their looks, I think they understand the type of issues I encountered.

I found another way with some help and left the owner a voice message but unsure if they are willing to hear suggestions that are different from their policy. I think the person is likely right this is not a club for me. I am not sure if the person asking me to leave is part of the family who owns the club. But I don't want to be in the club that one person will shut down all suggestions. From other reviews, it took many people to get a rude front desk person fired. This person gives me a similar feeling of the rude front desk person.

It is just my personal experience. I agree that a policy should be reinforced. But if a suggestion is made that is different from the policy. Some considerations should be given and re-evaluated. This by no means should be perceived as argument when a different suggestion is proposed.

But a firm no and even asking the member to leave (since I want to put in the suggestion at the right level, or asking the policy making person to consider this option), to me is unfair. Especially I raised concerns over the only option given. This has been a disappointing experience.

I just wanted to see how much the monthly rate is, as it is not mentioned on the website. When I called and asked they said I needed to come in or email. Wondering why they can't put the flat rate fee or just have told me on the phone...

Terrible customer service and run down facilities.
Visited a few times to get basic information and was always treated rudely by the manager.

This review is based of service and facility. BUT my end review will have some need to know things which was my experience today on a personal level.

I met up with Jerry for a club tour. From the reviews they make it seem like he's rude. But he really isn't he's straight forward getting to the point and mono tone. Basically he's like your serious uncle. But when he sees members he's always saying hi.

I signed on their October 2023 promo which was no deposit, 12 months commitment with current month up front and it was prorated. Got in and worked out the same day.

I spend my time in the cardio, pool and sauna.
Everything is good, it's clean, some of the cardio machines can use a little TLC but most of them are in working conditions.

Pool area, so far enjoy going literally early in the morning because no one is there and you able to get a lane to yourself.

I've seen the weights area not bad for what it is. I haven't utilized yet.

Front desk staff, love them, nice and friendly.

The janitorial staff love them, when I see them in the morning, they're always saying hi.

Ice maker has been working so far so im good there.

Woman's lockers are really clean will maintained

Towel service a plus!

I go in mind my business and call it a day.

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Ok, so here is my personal review. This is to forewarn new members. Well all know certain gyms have this "unwritten, the regular club goers rule".

This just happened today. I had to bite my lip REALLY hard on this incident because #1 im at the gym to lower my blood pressure, not elevate it.

After my workout, I headed to the woman's sauna, im not sweating, my workout cloths we complete clean everything was ALL fine and clean. One of the members looks at me with disgust "you didn't take a shower", I kindly replay, ummmm I don't need to im ok. She replies "Well im not ok" (my face smirking) I replied well ma'am give me a moment im trying to catch my breath. As I sit in there for 2 mins shes still side eyeing me. I didn't want to argue. Plus im not trying to sit in there bare with just a towel im not that confident or comfortable to be showing my goods like that. That woman is so more power to her. I think im more disturbed that she spoke to me in a rude manner than politely telling me hey us regular members have this little thing about using the sauna.

Mind you, I literally read all the signs at the gym on the sauna usage rules. There's nothing on there that says you have to shower before going in there, no rule about you can't have your shoes or workout cloths on.

I spoke to the manager who was on the 11:30am shift LOVE HER BY THE WAY!

I asked her what is the unwritten rule of the sauna. She informed me there is no rule just you can't go in there if your cloths are profusely drenched in sweat after your workout. So legally I was allowed in there. But if it happens again to call her right away so she can get things situated.

So just beware of the sauna vultures, they'll be chipping in your ear if you don't take a shower. The annoying part about going to a new gym theres always that group of people who feel like they own the facility. I pay too much money for something to tell me what to do if she says something again shes about to hear my voice loud and clear in a respectful manner.

So far its good. Crossing finger for more successful gyms days, than these ones that I've ran into so far.

Oh man! Once all these high rises go up the more new member traffic they'll be getting, the regulars will have a def FIELD DAY!

Another disturbing incident occurred with the blonde front desk with heavy eye makeup. Many members had bad experience with her. Reported to management and she is finally off the schedule. Hallelujah! Justice served.

The athletic club is one of the best in the area. It offers more amenities than most in the area. It was a pool and lap pool, tennis and basketball court (outdoors), and racquetball and table tennis area (indoor).

They have towels when you check in. Also, water stations, lounge area for hot water, tea and coffee. You can grab a bit of food at their Starbuck's offering limited sandwiches, pastries, fruit, energy bars, and drinks.

Classes
Prime Time offers a fair amount of classes. This is offer with no additional cost and comes with the membership. Classes such as yoga, spin, Zumba, and so much more.

I always have a smile on my face, because the music is so good and her choreography is so fun. You will get an awesome workout and have fun at the same time.

Parking
More than sufficient parking - two parking lots and street parking.

Members
I have to say other members here are friendly when you first join in the classes. They are very helpful. Most members keep to themselves.

Locker rooms and showers
are nice, and well maintained, so are the bathrooms.

The sauna has been broken for awhile. I hope they can get the pairs in to fix it soon.

Bit pricey, but worth it if you use it often.

This club's equipment is constantly broken
Currently steam room is broken, spa closed
stationary bikes TV screens not working, half the men's shower are broken, ice machine broken it takes forever to repair thing!

we have been members for more than 20 years and we have witnessed different management styles. We raised some issues with cleaning protocol with management during the Covid pandemic on high touch surfaces such as the exercise machines. The person assigned seemed to have no idea what a proper cleaning procedure involved. A video of her activities was sent to the manager so that the individual can be taught appropriate protocol. I was surprised to witness this individual performing the same "cleaning exercise" recently. The same cloth was used to brush FIRST the foot peddles of the elliptical machine, THEN the handle bars. No cleaning agent was used and the same cloth and brushing motion were used to gloss over everything. Members should be fully aware that they have to wipe down the machines thoroughly themselves before using.