Prodigy Chiro Care & Spinal Rehab
Verified License
Yelp confirmed a business or employee license.Photos & videos
Services Offered
Verified by Business
Lower Back Pain Treatment in 2 reviews
Cervical Spine Manipulation/Adjustment
Extremity Manipulation/Adjustment
Neck Pain Treatment
Review Highlights
“Carlos was that he completely understood the issues I was having on first checkup.” in 19 reviews
“Casey has been my primary doc for all PT & Chiropractic needs for the last year and a half and has been terrific.” in 13 reviews
“Rodriguez has enabled me to have mobility in my neck three times in a row over the course of the past couple years.” in 84 reviews
About the Business
Business owner information
Carlos R.
Dr. Carlos Rodriguez, D.C. and Prodigy Chiro Care & Spinal Rehab provide professional chiropractic services to the Santa Monica area and surrounding communities. Service offerings focus on providing relief from acute and chronic pain, increased mobility and function, as well as long-term wellness care to individuals and families of all ages.
Location & Hours
Amenities and More
Ask the Community
Q:
Do you treat scoliosis? If so, do you use the schroth method?
A:
Hi there, thank you for the question. Unfortunately, we do not do that technique.
carlos r., Business Owner1 year agoQ:
Hi how much is a 1- hour deep tissue massage? Are you available today?
A:
Recommended Reviews
Overall rating
140 reviews
5 stars
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1 star
- John P.Miami, FL012Mar 8, 2024
Hands down, The Best Chiropractor in Santa Monica! I came in barely being able to walk up my stairs after a pulled muscle in the gym. I tried 3 different chiropractors in marina, venice and santa monica before I found them and NONE of them compare to prodigy. Dr. Rodriguez and Dr. Megan know what they're doing. I feel super comfortable here every time I come in. Highly recommended.
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carlos r.
Mar 9, 2024
Thank you John for your feedback we really appreciate it
- Carol B.SoMa, San Francisco, CA01Mar 28, 2024
My initial visit to this MDR office was prompted by intense pain in my lower back and leg. Dr. Megan exuded kindness and compassion, instilling a sense of confidence in her care. However, within less than 12 hours after my first treatment, the pain escalated to the extent that I had to seek emergency care at the ER. Following this, I was prescribed multiple pain medications.
Returning to the office two days later, still in agony and sleep-deprived, Dr. Megan reviewed my CT scan results from the hospital. She suggested utilizing a spinal decompression machine at their alternate location for rehabilitation, advocating for its efficacy in avoiding surgery, which she believed could exacerbate my condition. Desperate for relief, I opted for this treatment plan, agreeing to pay in installments over the coming months.
Regrettably, the pain persisted, and I found myself back in the ER within another 12-hour timeframe, necessitating emergency surgery. Subsequently, my partner visited the office to request a refund, which was initially promised without hassle. We were informed to fill out a form on their website for refund processing, which we promptly did.
Despite assurances of a refund within 10 business days, I received a call from Dr. Megan herself on the ninth day, proposing further treatment. Feeling let down by the prior experience and questioning the integrity of their actions, I declined any further discussions regarding treatment.
Resorting to a chargeback through my credit card company after the stipulated refund period, I was informed by Dr. Megan that they do not issue credit card refunds but offered to mail a check upon receiving my address details.
Upon consulting with my credit card company, I learned that such practices are not uncommon, aimed at circumventing refund obligations once chargebacks are canceled. These tactics cast doubt on the business's ethics. Despite my personal experience, I cannot comment on the quality of care, though it is evident that there are reputable practitioners who uphold transparent and ethical business practices. My advice: proceed with caution and explore alternative options.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
carlos r.
Apr 6, 2024
Hi Carol,
Thank you for your feedback. We would like to address the concerns outlined in your review. Following your appointment on February 28th, your husband came to our office to let us know about your health status and that you would be pursuing surgical intervention for your low back pain condition. When your husband came in to the office, he spoke with Dr. Carlos Rodriguez and he advised us that you would be undergoing surgery, but that you may be needing our services for post-surgical rehab once the surgery was done. Dr. Rodriguez advised your husband that that’s not a problem and that in the meantime we needed the refund request filled out online so that it could be processed by our billing department. He also advised your husband to let us know what you would like to do in the event you would like to continue for rehab care once cleared as the funds initially paid could be used for post-surgical rehab. The details around this conversation were relayed by both Dr. Rodriguez and our billing department to Dr. Megan Jones. The week following your surgery, Dr. Megan made a phone call to you to see how you were feeling after your surgery and see what you would like to do in regards to your refund. As of today’s date, March 27th, we have yet to receive a response from you. Today we received a notification from your credit card company for refund and again, Dr. Megan called you to check in and let you know that the refund request had been received and to determine which route you would like to pursue (ie: full refund back to you for unused services OR leave a balance for your post-surgical rehab if that is what you would like to pursue as well as confirm mailing address in the event we would be sending a refund check.) While our contact form online is used to contact our office for requests, sometimes additional information and clarification is required to be confirmed by the patient in order to process the request. Dr. Megan exhibits a great deal of compassion and care for each of her patients and her attempts to contact you personally have been nothing short of that. We would be happy to finalize the processing of your still pending refund request with confirmation from you, the requesting patient. While you may have seen our attempts to follow up with you as some sort of sales tactic, we can assure you that that is not the case. With any refund, we like to insure that we have the appropriate information so as to avoid payment errors or payments ending up at the wrong address. Please feel free to reach out to our office directly to confirm how you would like to proceed.
We wish you the best and for a speedy recovery. - Marco G.Palm Springs, CA47723Jul 24, 2023
Absolutely amazing place. The head chiropractor and all of his staff are extremely professional very warm and very good at what they do. I've been to many chiropractors, and I would never go to another place again. I went twice a week for a few months and now I go once a week and I will probably go forever.
Helpful 0Thanks 0Love this 0Oh no 0 - Carol S.Santa Monica, CA02Aug 27, 2023
Dr. Megan saw me in an urgent appt and gave me relief to get through the weekend! Very thorough, professional and helpful! Definitely going back.
Helpful 0Thanks 0Love this 0Oh no 0 - Kyle B.Los Angeles, CA293676Jan 9, 2023
Carlos is the best chiro I've ever been too. Great office. Clean, efficient, patient. Great care and great doctors. Carlos is my favorite. Great guy and great doctor. I always feel taken care of here and I wouldn't go anywhere else. Love going here and have made a lot of progress on a car accident issue I've been dealing with. Still a ways to go but I can tell Carlos and his team and helping me heal. Thank you Carlos. You're the man!
Helpful 0Thanks 0Love this 1Oh no 0 - Anne E.Los Angeles, CA02020Nov 17, 2022
Dr. Rodriguez is a rockstar! I went in for severe shoulder and back pain and he's been helping me on a serious road to recovery. He has great technique and I always leave feeling refreshed and my pain eased. He also was able to assist in pushing back in a pulled rib -- knew I'd done that immediately when I explained my pain. Highly recommend this practice.
Helpful 0Thanks 0Love this 0Oh no 0 - Linda V.Topanga, CA08Aug 20, 2022Updated review
It's always great to return to Prodigy Chiro Care. It had been a while and I really missed this important aspect of a good health regiment. Dr. Carlos and his staff are always kind, considerate, and efficient. I feel so much better after a deep massage and thorough adjustment. Thank you for helping me keep in good shape. I've made a new commitment to regular chiropractic care!
Helpful 0Thanks 0Love this 0Oh no 0Nov 6, 2020Previous reviewAlways great to visit Dr. Carlos! A great physician and a wonderful person!
Aug 28, 2015Previous reviewWow! Now I remember why it's so important to take good care of yourself. I feel so much better after a series of massages and treatments with Dr. Carlos and his fine staff. Thanks again!
Jul 3, 2015Previous reviewIt's been several months since I was able to visit Dr. Carlos and his staff. I returned this morning to the wonderful service I remembered. I feel so much better after my healthful adjustment with Dr. Carlos a relaxing and restorative massage with Bill. Thanks again!
Mar 16, 2014Previous reviewAs always a great massage with Bill and a much needed and thorough adjustment with Dr. Rodriguez. I've been going to Prodigy Chiro Care for over ten years and their staff is always kind, responsive, and professional. Thank you Dr. Carlos!
Apr 24, 2013Previous reviewMy family has been going to Prodigy for over ten years and we have always been happy with the service and attention we receive from Dr. Rodriguez and his staff. Now the office provides massage, acupuncture, as well as chiropractic care which helps us with ALL of our medical needs. Thank you, Dr. Rodriguez and Chiro Care!
Nov 28, 2011Previous reviewI have been a very happy patient of Prodigy Chiro Care for over ten years. Dr. Rodriguez treats my husband and two sons as well. Prodigy's staff is friendly, professional, and responds to all our needs. Dr. Rodriguez's compassionate care and professionalism have definitely made our lives better. Thank you, Dr. Carlos!
- B K.Santa Monica, CA19Dec 19, 2022
I'm so glad to have found Dr. Rodriguez at Prodigy Chiro Care. He is great at what he does and they are open on Saturday which is great. highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Jamie D.PACIFIC PALISADES, CA71185Jul 6, 2021
I injured myself working out this morning and could barely walk! I called Prodigy Chiro Care and they were able to get me in immediately. They were so helpful and knowledgeable! I highly recommend this place!
10/10!!!!!!
-JamieHelpful 0Thanks 0Love this 0Oh no 0 - M M.Santa Monica, CA01513Feb 24, 2021
If I could give 6 stars, I would.
Where to begin? I came to Dr Carlos 6 years ago after multiple disc dislocations in my lower back. It was the first time I'd ever used a decompression machine. His team was very kind and helpful in setting me up for spinal decompression. Within the first few treatments, I felt mobility returning and a distinct reduction in pain.
The new machine they recently got is a huge upgrade, too. It's extremely powerful and gentle: I came in with a busted disc again last week, and within one treatment + adjustment, my pain went from a 7 to a 2.
The real magic though is Dr Carlos and his team--they are super skilled, knowledgeable, and have a deep understanding of body mechanics. Dr C boasts he can adjust almost anything, and he has, including stuck hip joints, SI, knees, and even my wrist/palm. He knows what he's doing through decades of experience and it shows.Helpful 0Thanks 0Love this 0Oh no 0