Progressive Tree Service

Five stars does not do justice to this really excellent company and crew. We've had two experiences with Progressive in the past month, both dealing with two old, side-by-side, enormous cottonwoods on our property. The first experience dealt with a huge branch being blown down into our neighbor's front yard, blocking their front door and cracking their front window. I called Progressive's emergency number and Diego was at our house in an hour. The branch, 20" in diameter and 40' long was gone and cleaned up that day as Progressive elevated the job to emergency status. A month later a lightning strike hit both trees, sending cracks down their 130' high trunks. We got numerous bids. Progressive's bid was low to mid-range, and they had done such great work the first time we contracted with them again.

Progressive said they had never seen a tree get hit like that and we all agreed these majestic trees had to come down. It was a sad, but safe decision. The crew of about ten men arrived at 7:30am on a Saturday on a 90+ degree day. They brought with them one crane, one cherry-picker lift, one chipper, a ditch witch and huge chainsaws. Throughout the day they filled at least three trucks with mulch and another three truck loads filled with 12 foot logs ranging in diameter from 24-48". The crew's work was skillful, careful, exact and a thing of art to witness. Added to that was how friendly, pleasant and happy the crew was. To top it off, this whole crew really respected the age and beauty of the trees they were taking down. Owner Juan is a certified Arborist and knows what he is talking about. Even the crane operator recognized how special these trees were and told us at the end of the day that he talked to the trees before they came down, saying he was sorry but their time had come. For some people, comments like that may seem silly and overly sentimental, but for us, having lived with these trees for the past 22 years (they were probably 100 years old), having enjoyed their shimmering canopies, their leaves sounding like an ocean in the sky, the heartfelt comments of the crane operator rang true and honest and brought a rich circle-of-life meaning to our whole experience.

The crew had both trees down and all debris removed by 5:00pm, as promised, cleaned up and departed thanking for the opportunity to work for us. An expensive project, yes, but a good competitive bid. A memorable, life affirming experience? Absolutely. I give 100 stars to Progressive Tree Service of Evanston.

Jose responded to my quote request and texts quickly and had a crew out to deliver firewood basically the next day. The fire wood looks good just need to have a fire and see how it burns but I would recommend this company

Progressive Tree Service was very professional and the guys came back to wire our tree. Juan is a man of his word...thank you!

Juan and his guys have taken care of our magnolia tree for the last several years and we trust their advice. We just had them take down a spruce tree that was dying and prune a silver maple that really needed it. When they said "11 to 2" I thought that was the projected arrival time, but I was wrong. They started at 11 and by 2 pm, both jobs were done and the whole yard was cleaned up.
They did an excellent job in an efficient and professional manner and above all, their price was highly competitive. I can recommend them to anyone without hesitation.

They took on a felling a challenging rotten tree in a ravine that I am not skilled enough to try. Gave me a great rate as I asked to do the cleanup myself.

Very professional and courteous.

Would definitely use again.

I found their firewood to be excelllant as far as burning. Customer service was great.

Great service. Fast and responsive. Payment options were easy - I sent them money via Zelle.

Excellent all around. They trimmed seven trees in my yard and left them absolutely beautiful!

"I think that I shall never see, a poem lovely as a tree" is what Joyce Kilmer wrote in her poem Trees. I don't disagree, but what Kilmer leaves out is how expensive it is to own trees. We learned early on to budget for annual tree maintenance.

In the past we've used The Care of Trees and overall were quite happy until last year when getting a quote and getting on the schedule was a major headache. This year, I got quotes from a few places, hoping to avoid the hassle. Progressive started out strong, they reached out right away and came out for a quote. We choose Progressive because they were a little cheaper than the other place we quoted. The man who came out said he'd follow up with a proposal and I could choose the services I wanted. Sounded great.

After waiting several days for the proposal, I emailed and heard nothing. A few days later, same thing. I called and left a message and finally got my proposal. I accepted the proposal and waited. Almost a week later, I emailed to inquire about getting on the schedule and heard nothing, so I called this past Monday getting through to an actual person (this seems to work the best versus emails and messages). They put us on the schedule for Thursday at 8am; I was off work, but was happy to skip sleeping in to get the trees taken care of, especially the one blocking part of our walkway.

I was ready for them at 8, but they were nowhere to be seen, strange since we were probably the first job of the day. At 9:30 I called the office who said they'd look into it. Around 10:15 they showed up and got to work.

The trees look great, but I'm not sure we'll be repeat customers. From the time they came out to quote until the work actually got done was close to a month with lots of nagging to move the process along. I would be happy to pay a few more bucks for less hassle.

Updating my review: Diego called me and apologized for the mess/damage they caused. He was extremely apologetic and explained that they had every intention of cleaning up the deck before they left but in the midst of everything going on (there was a moving crew here for a tenant in the building) it got forgotten. He sounded sincere and offered to pick up new plants for me. I was reimbursed by my neighbor. Again, he was extremely apologetic and appreciated the phone call/offer. They have given me a head's up on their next work day so I can be prepared which was much appreciated. I am bumping this rating up b/c despite my frustration initially - the followed up with good customer service.

My neighbors had this company come out to remove a tree and it required them to be on our condo property. The men knocked over the plants on my deck, broke a pot, ruined two of my plants and made a huge mess. They also came into my deck and moved all my stuff around. The kicker of this is that I was home and would have been happy to remove my plants if they had only asked me versus coming on to my private property and doing what they pleased. To add insult to injury, they took the plant from the pot they broke and threw it into an empty pot I had on my deck as if I would not notice. I am livid. This is NOT ok. They may be good at tree removal but the blatant disregard for people's property and belongings is trash.