Queen's Alterations

Queen.... SHE,pays so close to details
And her craftsmanship is untouched....

................ ATL BEST

I was so glad I decided to stop in. I had been driving around with a pair of jeans in my trunk that needed to be repaired. I walked in and was helped immediately. I thought i needed a whole new zipper but she looked at it and was able to just tighten the teeth and fixed my jeans. It didn't even need a true repair. And she could have gotten $28 dollars from me becsuee I just didn't know. Another shop I went to didn't even bother . These days businesses are so focused on the dollar and not customer focused. The ship was very clean and the staffer friendly. . I will definitely bring my business back here and will provide a more detailed review at that time

I went in to get a jumpsuit altered in the bosom/arm area. She's the expert - I am not. I only stated where I knew it needed to be altered, not the particular process. I came out of dressing room she immediately was so demeaning about me not knowing exactly had to he done. The customer service was horrible. I never write reviews but couldn't let this one go.

She lost the most important piece of the dress that I have to wear for a wedding. horrible business! Then she blamed me when SHE LOST IT! I'll never come back here.

Let me start off by saying do not visit this establishment. She promised alterations for a suit and when I went to pick it up she pretended there was confusion. She said she could not promise me what time it would be ready. I planned to wear the suit the same day. I did not want a rush job so I compromised and requested she not take up the waist. In the beginning she charged $60 to alter the waist. The explanation she gave was that she had to take the ban off. When she credited my card back she only credited me $20. I was not going to allow her to put a damper on my evening. The moral of the story is FIND ANOTHER ALTERATION SHOP IN SNELLVILLE.

Queen's has been my saving Grace! The sweetest person inside and outward! She always comes through for me. ...and did I mention she absolutely knows her stuff! I needed my jumpsuit altered literally within 48 hours and Queen's came through. Yes, I had to pay a rush fee, but it was ok because it was last minute on my part. She's a little more expensive than others but her work speaks for itself.

I've been using the services of Queen Alterations for 6 years, it's always been 100% satisfaction and Professionalism. ( Judy and Michelle ) are talented seamstress.
Whether your needs are major or minor alterations this is the place to come I Highly recommend
Thank you Michelle for a job well done as always!
Christa García

I brought my daughters prom dress to Queen less than a week before the event and not only was she able to make the alterations and have the dress ready in time, she was finished sooner than expected!! She's so warm and welcoming and her work is amazing!!! This was an all around wonderful experience, I've officially found my go-to for all of my alteration needs!!

I have been going to Queen's Alterations for almost 2 years now. Michelle does great work and offers superb customer service. You will not be disappointed by using her service.

My MINOR daughter took her prom dress here to be altered. The owner measured her and told her it would be almost $300 to alter. This was her first experience at at an alteration shop so she didn't know better .. she called me immediately after she left the business and I then called the shop and spoke to the owner, who was very nice, and I explained the dress cost 1/4 of that price so we couldn't afford that, to please leave it alone and we would come by to pick up. She was understanding and said ok. Later once I saw my daughter she said that when the owner was measuring her, she reached into her dress and grabbed her bare breast with her hands and pushed it up to show her how "good they would look" with some alterations to the chest area of the dress. My daughter did not know this wasn't normal until I freaked out when she told me this. I went into the shop the next day where I nicely asked for the dress back before I confronted her about the other issue. She told me she was going to charge me $40 for "consulting". I told her I wasn't going to pay that when there are no signs posted stating a consulting fee nor did she make me aware of that on the phone. I asked her again to please give me the dress back. She refused. I then stated that my daughter told me she had touched her bare breast & manipulated it without permission. She said yes that is how she measures and "shows how good it will look." I explained that was assault and especially considering it was on a minor, this was very serious and she needed to reconsider giving me the dress. She refused & told me to call the police if I wanted but I was not getting the dress back. I told her I would call the police and also post about this on social media and she really needed to think about how serious this was but she said go ahead. So I did indeed call the police & the consultation fee suddenly dropped to $20 once they came to mediate. I told them this woman was not getting one penny from my household. She did admit & was recorded on police body cam that she did touch her breast but it was not in a "sex way but an alteration way".
Since this experience my daughter has met several other people this has happened to. Apparently this woman thinks that she can reach into these young girl's dresses and touch them with no consequence. Also a man, who I assume is her husband, is sitting right there working as well, which makes this even creepier. Avoid this place at all costs.