Reliable Standard Heating & Air
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Review Highlights
“During the course of my repairs, we had a scheduling issue, but Alex took ownership of the problem and completely made up for it!” in 97 reviews
“Ed diagnosed the problem and replaced the relay within a short period of time and all was well again.” in 75 reviews
“they are Authorize dealer for (Trane) A/c and Reliable Enterprise has great warranty on unit and labor.” in 10 reviews
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Ask the Community
Q:
Anyone had unit moved from the garage to the attic? was the unit secured to attic joists or rafters? noticeable noise from the attic? an inspection of the install? A pressure test for the efficiency of the ducts?
A:
Hi George, Yes, it is possible to move the unit to the attic. Most often we build a platform and secure furnace/airhandler to it. Noise level - very low, but keep in mind location of new return register (you… more
Alex N., Business Owner7 years ago 1 person found this helpful
Recommended Reviews
Overall rating
294 reviews
5 stars
4 stars
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1 star
- Mary D.San Diego, CA2332Jan 9, 2024
This is one amazing company! I called another company to find out why my furnace was blowing cold air instead of hot air. They told me my control panel was bad and that I needed a new heater. And, a new air conditioner. And, new ductwork. $23,000.00.
My daughter insisted that I get two more quotes. One was from Reliance Standard Heating &Air. Their technician, Chris, came out on the same day and tested my heater. My heater worked just fine. It was a wire in the thermostat that was not installed correctly. He fixed it in about 10 minutes.
I'm always going to call this company for my heating and A/C needs!
Thank you, so much!Helpful 1Thanks 0Love this 1Oh no 0 - Bailey S.San Diego, CA23012Sep 2, 2023
Let me tell you something about Chris the tech who came out to fix our issue. First, he came out and diagnosed our system and gave us his recommendations. He didn't pressure us or upsell us on any product and prior to leaving even corrected the cause of the loss of refrigerant in our system with no charge. We currently have contractors who are working on our house and the main PM said that they could fix it for free however, the promise was not fulfilled. Being Labor Day weekend no companies were available until Tuesday to come out and fix our issue. We called Reliable again and sure enough, they scheduled us for the following day and Chris even came back on his day off to save the day.
Very knowledgeable technicians and great customer service. Seriously highly recommend over all other companies that you are scrolling through. Look at the reviews and call Reliable for your HVAC needs.Helpful 1Thanks 0Love this 0Oh no 0 - Linda S.Poway, CA3712Sep 11, 2023
Well-they did it again !
Great service from Chris at Reliable Standard Heating !
Highly recommend this company for quick and complete service on all your HVAC needs.Helpful 1Thanks 0Love this 1Oh no 0 - Bryan M.San Diego, CA193259Sep 9, 2023
Chris was great. He communicated his appointment timing very thoroughly. Then took the time to investigate my AC leak and provided a well detailed explanation and solution at the right price!
Helpful 0Thanks 0Love this 0Oh no 0 - Jennifer J.Milpitas, CA02218Aug 30, 2023
Life savers! Our a/c stopped cooling and Reliable came out in a matter of an hour! Chris was so kind and professional and gave us a ton of good info so we can be proactive about replacing our system before next summer! SO grateful!
Helpful 0Thanks 0Love this 0Oh no 0 - Akash A.San Diego, CA01Sep 7, 2023
Reliable Standard Heating & Air Conditioning is one of the best companies for your heating and air conditioning needs.
No gimmicks or even up sales of any sort. The team at Reliable takes care of you in all aspects.
I had them install my AC in 2017 and I have never needed any major maintenance. I recently needed some repairs done and reliable was very professional. They setup an appointment within a few days and showed up.
The team at Reliable is very knowledgeable and they truly understand and know what you need.
If you live in San Diego and you are looking for a new AC or Heater or even something as simple as changing your Ducts, I would go to reliable.Helpful 0Thanks 0Love this 0Oh no 0 - Daniel R.San Diego, CA66942Jul 26, 2022
Alex came to my place to diagnose the AC and what a humble guy... it felt like my brother came to me for help , he check the unit and fan and found out the issue and advised me to contact the original company to see if it's under warranty . He didn't even charge me with the diagnose charge!
I would definitely give him my business if the unit not under factory warranty. Highly recommended.
Thanks AlexHelpful 3Thanks 0Love this 2Oh no 0 - P S.San Diego, CA01821Mar 20, 2023
We had a new heater installed a few years ago by Reliable. I sit here today having a different HVAC company completely replace it. Before deciding to replacing it I had 3 different companies & Reliable look at it. When Reliable came to check the problem the tech was aggressive & gave a ridiculous quote to fix it even though it had a guarantee. Turns out there were many other issues with it. The consensus was it was a shotty install which caused issues with the unit.
These guys cut corners. They didn't put in the proper ductwork and flue size . They didn't mount the unit properly. The unit beeped and thunked while sounding like a jet engine.
Honestly, look elsewhere. Gas appliances aren't something to cut corners on.Helpful 1Thanks 0Love this 0Oh no 1 - Saieed T.CA, CA03Aug 29, 2023
Our AC had stopped working. Chris came over on-time, diagnosed the problem, gave me options and carried out the repairs promptly, while answering my inquiries about how the AC technology had changed. :) I will not hesitate having Reliable Standard Heating & Air over and recommending them to others.
Helpful 0Thanks 0Love this 0Oh no 0 - Peter C.San Diego, CA6277129May 6, 2022
Alex came out to do the quote and he is absolutely the worst technician you can have. He works for an air conditioning/heating repair company and will come to your house unprepared. He gave us attitude that our AC unit was on the roof similar to other condo complexes and stated he didn't have a ladder. We proceed to let him use ours and he ends up damaging the cover to the crawl space area.
While this review is mainly for the technician, the quote was also very high.
1 star for poor serviceHelpful 4Thanks 0Love this 0Oh no 1
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