Services Offered
Verified by Business
Review Highlights
“The second and third time I went I got an SNS manicure.” in 2 reviews
“I usually have a decent pedicure once I'm a blue moon.” in 6 reviews
“Just talk to Katherine and she will arrange that special experience for your group.” in 2 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
Katherine T.
Nail Salon, Waxing, Manicure, Pedicure, Spa
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Recommended Reviews
Overall rating
22 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Ann S.Pleasant Garden, NC5091May 29, 2023
Tom was great, gave me a good pedicure. The shop is beautiful. Will return for another pedicure.
Helpful 0Thanks 0Love this 0Oh no 0 - Tommi A.Philadelphia, PA183231337Oct 15, 2021
I had one of the best Mani/pedis in the longest time. My nail tech was so kind and paid close attention to detail. She took her time massaging my hands and legs and made sure I was comfortable every step of the way.
The only reason I took away a star is because the salon is very cluttered with supplies. It took away from the experience being so messy. Also, they didn't have too many colors available in regular polish so I had to settle.
I would definitely recommend it!Helpful 3Thanks 0Love this 4Oh no 0 - Sharmane P.NC, NC01Jul 10, 2023
This was my first time getting a nail design. I found something on Pinterest, brought it in and showed them. They delivered with care and patience. I love my mani and pedi.
Helpful 0Thanks 0Love this 0Oh no 0 - Tram S.Greensboro, NC1911114Aug 4, 2021
Leab did my pedicure. I usually have a decent pedicure once I'm a blue moon. But Ms Leab almost put me to sleep! I will definitely be back to see her. Very relaxing!
Clean environment!Helpful 1Thanks 0Love this 1Oh no 0 - Kristy M.Forest Valley, Greensboro, NC611Sep 18, 2022
The service is awful and the customer service is even worse. Repeatedly told nail tech the colors were not what I wanted. The nails weren't fully painted and the shape is awful. She never offered to change them and lied when I came back stating she did. Didn't even bother to put a top coat on the left hand. Had to leave and came back same day to have corrected and was refused service. Arrived an hour and a half before closing time and was told they were all booked up but have taken walk-ins since I walked out the door. This is the same place that will take walk-ins 15 minutes before closing to make a buck (witnessed this on multiple occasions) but refusing to fix what they messed up, even when I offered to pay. A nail broke getting into my car ( same day I got them done) Been coming here almost 4 years but I will NEVER step foot back in here. Posted my comment on their Facebook page and was blocked
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Revamp N.
Sep 28, 2022
Hi Kristy,
When you came back, we offered to refund your money, and we refunded your money already.
Your nail tech spent a long time working on your nails. You mentioned that you don’t like the color that you picked on your nails and she offered to change but you said it’s okay that’s why she proceeded to finish your nails with that color. When you came back, I confirmed it with you that she has offered to change the color in the first place but you said you were okay with it, and you said you still wanted to change and were willing to pay again.
You came on a busy Sunday, we’re short staffed on Sunday and we had a full house when you came back in and still had appointments that were scheduled already. Those customers that walked in after you had appointments or they only wanted pedicure (not SNS).
Yes we refused to fix it for you because it was impossible for us to fix it for you the same day.
That’s why we refunded your whole nail service, so if you needed to get your nails fixed somewhere else because we’re totally booked. - Stephanie I.NC, NC01Apr 25, 2023
Will not honor your coupon. I want to give credit where credit is due. I have visited this salon three times. I live on the other side of town but drive the 20 minutes because the service is good. Today was no different until it came time to use my birthday coupon for 10% off. The coupon expired on 4/25/23 (today). When I presented the text message showing the coupon, I was told it had already expired, and nothing could be done about this because the system was not showing the coupon. After a good 10 minutes or more of back and forth, they finally gave me the 10% discount. I let them know that I would pay for the service that I received because I was satisfied; however, that was bad business practice to just say, "oh well, the system is not showing it and the office closed at 5:00." Something similar happened to a friend of mine in February, but she was told the system was new. I will return to give the gentleman who serviced me today a cash tip, but sadly, I don't know that I will return for service.
Helpful 0Thanks 0Love this 0Oh no 0 - Alexandra A.Greensboro, NC01Feb 26, 2023
Went in without an appointment and asked for a pedicure and acrylic fill-in. Was sat in a chair and the water was started for me to soak my feet so I assumed that someone was going to be with me shortly to begin my pedicure. I was not given a wait time and sat with my feet in the water waiting for an hour and the water was completely cold by the time someone was able to begin my pedicure. If I had been told I would have to wait for an hour to begin I would have simply said okay I'll come back another time, but there wasn't even time for my fingernails to be done by the time my pedicure was finished. It took two hours total for me to get their basic pedicure with regular polish. I was previously warned by a friend that this salon only has a goal of getting people in the door so they're stuck there and try to get their business anyway even if they're understaffed to handle it. I decided to give them a try anyways. If they would have been honest about the wait time I would have been much more understanding and come back another time, but considering they just wanted to get me in the door without concern for the actual experience I would have I will not be returning. I do not recommend this salon unless you have ample time to wait and be sure to ask how long your wait will be or they will leave you hanging.
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