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David H.
Full service roofing contractor and roof repair company. Family owned and operated for over a decade. Great people; excellent results within your budget. Over 90% of our work comes from referrals. Serving Seattle, Bellevue, Kirkland, Redmond, Issaquah, Mill Creek, Edmonds, and Lynnwood in Snohomish and King Counties.
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- Barbara E.Snohomish County, WA084Oct 26, 2023
Robert, their senior roofing specialist, has saved us tens of thousands of dollars in damages, and saved a vacation, too! He came out the day after Thanksgiving 2022 in a torrential downpour to install a heavy-duty tarp on our roof since water was coming into our kitchen. We were ready to cancel a vacation that started the following Monday. Then, Robert supervised a completely new roof in September 2023, and he and his crew worked soooooo efficiently, fast and clean. Our roof had multiple problems for years due to an incorrect install from a (then) very reputable company 15 years ago. We communicated directly with Sarah via text and phone, and that worked better than leaving messages or sending emails.
Helpful 0Thanks 0Love this 0Oh no 0 - Jeff R.Bothell, WA013Mar 4, 2021
Their appraiser/estimator and their workers and foreman (Alberto) were all top notch! Great work and quality workmanship on the roofing leak and the vent installation.
But several important areas of dissatisfaction:
1) Their office staff/receptionist person was very poor at communicating.
2) On the day of the appointment - no one showed up. And It wasn't until I called, left a voice mail, and emailed that they finally replied with "Sorry - we need to reschedule." (Wasting my time and disrupting my work, my time off and my appointment scheduling)
3) Many (3 dozen +) roofing nails were left on the ground, on my steps and in my driveway when they were finished. (No punctured tires yet!))Helpful 0Thanks 0Love this 0Oh no 0 - Emily H.Seattle, WA02Sep 14, 2022
Excellent experience with Roofing Specialists NW. Had multiple holes and leaks in our townhouse pop-up roof over our deck. Roofing Specialists were were responsive and professional. The work was completed in a day and they cleaned our drain while they were up there. Our neighbors also sent texts describing them as courteous and professional.
Helpful 0Thanks 0Love this 0Oh no 0 - Joe B.Lynnwood, WA92Nov 19, 2020
I had an appt with Shawn on 11/17 from 2-4pm and no one showed up. I guess my small roof leak wasn't a job worth doing... look elsewhere dont waste your time.
Helpful 0Thanks 0Love this 0Oh no 0 - Paul M.ID, ID384874Aug 29, 2014Updated review
Well, it has been a week and no response from David, the owner of the company. He promised to call and claimed to want to see pictures but I have had no response from him so far. I gave him our job number and the date the work was done. I gave him my cell number, address and NOTHING! This is the kind of response I was expecting after my previous dealings with the company. Very flaky and a lack of follow through. I WOULD NOT do business with this company. Cheers!
Helpful 4Thanks 0Love this 0Oh no 0Aug 19, 2014Previous reviewHere's an update to my review...David, the owner, has contacted me and expressed an interest in seeing the pictures, seeing the work done, and asked for my phone number and contact info.
I will update again with the result of that visit and conversation. I am hoping for a fair resolution!Aug 13, 2014Previous reviewAfter the big ice and wind storm of 2007, we chose Roofing Specialists Northwest to replace the back half of our roof and deck cover. Their job was to remove two layers of shingles and replace with a new roof. Three years ago, my wife noticed leakage between the deck roof and the house roof fascia where there was a junction that was part of their repair project. It bothered her for a long time so she called them last year to have them come take a look and see why it would be leaking there. He took pictures and told her it was just because she hadn't cleaned the leaves off at that connection.
This summer, the wood rot became VERY obvious to us so we have spent the summer tearing off old gutters, fascia, ledger boards, and our ruined deck to remove all of the rot caused by their shoddy work.
First of all, they did NOT remove the original two layers of shingles as promised and PAID FOR. They decided to just roof over the existing two layers without telling us!! The drip edge was improperly installed, directing all of the rain directly ON TOP OF THE FASCIA WOOD, causing ALL of the damage done to our home. The decking below is rotted out as well as a result of the water improperly being directed by flashing.
We have spent weeks repairing this damage ourselves, taking pictures and documenting the poor workmanship. I only wish the statute of limitations was longer so we could pursue them in court.
BTW, I called them to come look at the gutters a few weeks ago and all I got was a voicemail saying, "Yep, you need new gutters". I called back and left a message but no return call from Roofing Specialists. Not a great way to do business.
A note to David H. (the owner): I have seen how you have dismissed poor reviews on Yelp in the past. You can look up the account under Brenda W. If you would like to see the pictures, and fix the situation, please feel free to call us. You have our number. - James C.Seattle, WA08Jun 22, 2016
Our entire experience with Jake and his team was fantastic. They were immediately responsive to questions/concerns and took time to make sure that things were taken care of in a timely and appropriate manner. They were prompt with everything - starting with the estimate all the way down to delivery and completion. We are very happy with our overall experience!
Helpful 0Thanks 0Love this 0Oh no 0 - Subash C.New Westminster, Canada044Feb 17, 2014
Shawn and team did a great job in installing our roof. They are very ethical and honest business, Shawn was very upfront about the options and gave reasons behind his choice of materials very clearly. Also he worked with us to reduce the cost by not going for certain bells and whistles like ridge vents which most roofers try to sell to you but you dont need one... These ppl have a lot of experience with the weather and roof/attic problems in the northwest region. Great job done for much less.
Helpful 0Thanks 0Love this 0Oh no 0 - Brandon M.Seattle, WA640Aug 24, 2013
So far, so good.. no leaks. They installed a new PVC fibertite roof after I had a poor previous experience with another contractor (our new roof leaked).
Helpful 0Thanks 0Love this 0Oh no 0 - B W.Snohomish, WA03Feb 11, 2015
This contractor ruined my roof. He was hired to remove and replace the back half of my roof, and in fact did not even remove all the shingles!! This completely voids the manufacturer warrenty on my roof. My husband, Paul M has posted about this below, and the owner actually responded to his post by implying that my husband has some sort of competitor interest. I wish he would be more thorough in his research about my husband, because he would discover that he only BEGAN working in the home repair business in November, several months after his post about the damage done to our home by Roofing Specialists Northwest. In fact, prior to November, he had absolutely NO connection to the home repair industry. I wish he would just make things right, but instead, he accuses us of somehow having some ulterior motive. Our only motive is to keep this from happening to anyone else. See pictures below in Paul M's post to see the damage; one can only imagine the expense we have incurred, not to mention the endless hours spent on a ladder last summer to dig down to the bottom of the wood rot caused by Roofing Specialist Northwest's shoddy workmanship.
Brenda Wood
Invoice #35066 Please look it up.Helpful 2Thanks 0Love this 1Oh no 0 - Lee B.Lynnwood, WA65May 13, 2015
This company has done both our roof for our home and for a rental that we own. Shawn came out and not only gave us a quick and comprehensive estimate. He also helped us make some budget sensitive decisions that enabled us to get far more than what others were offering. We had a real conversation rather than "here is your bid have a good day." The crews that worked on our houses were knowledgeable, courteous, efficient and did a great job with the details.
Our neighbors on both sides of our main house ended up using Roofing Roofing Specialists. We primary interfaced with Shawn from the company - everything worked out great! I generally do not even post on Yelp and tend to take posting lightly, as the "critic" tends to be very one sided - you never know the whole story. I figured it was worth my time to say "thank you" to Shawn and the crews by providing this post. I give them 5 stars because they completed to job and brought me into the loop allowing me to make educated choices along the way. I know our roof on the rental house is not perfect and I expect to put more money into it in about 3 years, but now I understand what's happening, I was able to get that extra 3 years out of the roof because I took the time to understand and trust the company's expertise. They are super ethical!Helpful 0Thanks 0Love this 0Oh no 0
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