Saddleback Carpet & Flooring

We couldn't be happier working with Saddleback Carpet & Flooring for our new floor installation. They have a wide variety of styles and finishes to choose from at a competitive price. More importantly, Jerry, Erika, and Lizette were very responsive and on top of the process ensuring I was aware of the status and next steps. Benjamin and the installation team did a fantastic job from prep to finish. The job was done correctly and expeditiously.

I got separate quotes from Floor and Decor and Home Depot that were comparable in overall price for the job, but I would highly recommend anyone looking for new flooring to start at Saddleback and save yourself some time. The customer service, project management, and quality of the install job were excellent.

Can I give 10 stars??? We needed to replace our carpet as our old carpet was 7+ years old and we were a little lax with protection when painting our walls. We got some quotes from some local places but when Jerry called to confirm our measurement appointment, I texted my husband that we should go with them no matter what. It was so worth it! From the initial interaction to the final product, the customer service, experience, perfectionism, and professionalism was above & beyond. Overall a flawless experience from start to finish. I highly recommend them for anyone who has flooring needs in Orange County! Plus our dogs liked them :)

Jerry and his team did an amazing job installing LVP and tile throughout our recently bought home. Jerry is very thorough, explained everything to us and got started as quickly as possible. He was always on time and quick to respond.

This was our first time doing any sort of update on a home and I felt so out of my depth. Jerry took the time to explain the differences in floorings, how LVP is installed, what to look for when deciding on a floor, and more. He ended up saving us about $3500 right before he was set to install by showing us how swapping our choice in LVP to a different brand that had identical pattering and color.

I would recommend this flooring company to anyone looking for new floors

FIVE STARS!!! Professional, competent, and trust worthy! A diamond in the rough of companies and contractors just looking to get a quick buck. My first choice for flooring FOREVER! Jerry and his team have been the most professional and most reliable team that we have worked with in ANY home project (we've had dozens since moving into our first home 4 years ago). We had new carpet installed in 3 rooms and Jerry was outstanding. After a repair team botched a section after water damage repair, I called Jerry and he helped me get it fixed within a week. Will always recommend going with Saddleback!

I highly recommend Saddleback Carpet and Flooring. They did a great job installing new carpet upstairs, luxury vinyl flooring (LVF) downstairs and refacing of my old brick fireplace with stacked stone. It all looks beautiful!

The owner, Jerry, was fantastic from start to end. He is very detailed which I like. He came to my house numerous times to check on the progress. He responded quickly to any questions that I had. His crew members were really good too. They even finished a little earlier than planned.

I had a great experience with Saddleback Carpet and I would use them again in a flash if I had to do it all over again.

I had luxury vinyl flooring installed with Saddleback flooring. Jerry was so warm and knowledgeable from beginning to end. He was very detailed with every step of the job. Benjamin and his flooring crew never rushed through anything and made sure to communicate and ask questions the entire way through. Highly recommend saddleback flooring!!!

Jerry and the team at Saddleback Carpet & Flooring are the BEST!! Great advice and great service. Mike & Mike who did the install did a superb job. I will absolutely use them again in the future and will not hesitate to refer them to my family and friends.

Great experience working with Jerry and his team. Love supporting a local business and they were super easy to work with. We were able to get carpet in before we moved into our new house and we are so pleased with how it looks. Would definitely recommend this company and we will definitely be going back for future projects!

Jerry and Erika were absolutely wonderful to work with. Jerry helped me save THOUSANDS of dollars and probably ended up with such a better quality of flooring for my entire home. I cannot say enough about how easy it was to get everything done. From grabbing samples a couple of times to getting booked during a time that worked for me. The installation couldn't have gone better and their instal teams were incredible. They were all super kind and very respectful of my space. They knew a time constraint I had to ensure I could have a livable room for my daughter and I so we didn't need to leave the house and they made it happen. It truly turned out better than I could have imagined!

Jerry and his team were absolutely amazing! We were in a bind and unable to find stair nosings that matched the floor we bought from another store, Jerry helped us find a match and got them ordered and delivered within a couple days! Couldn't be happier and it was a total relief as we had been looking for a week for the right match!