Safe2Go Driving School

Hello,
Your DOL examiner was extremely disrespectful to my teen age daughter and myself. On several occasions during her drives, she stated that he yelled at her and slammed on the break while she was driving, she did not feel safe with Sam, your DOL instructor. When there was a scheduling issue on this last Saturday, Sam was extremely disrespectful and abrasive towards me. I felt that I was verbally assaulted. I tried to explain this to the office staff today I was blown off and my concerns where not addressed. My daughter does not deserve to be treated in this manner as she is a very good and respectful student and has done everything that has been asked of her is a respectful manner. I am very disappointed and dissatisfied with my daughter experience with your driving school and your staff.

My son took his classes and driving test at safe2go in Everett. He had a great experience and liked his teachers and DOL test instructor very much. No complaints at all and I loved the convenience of the location and the kindness of the staff. Thank you Safe2Go for preparing my son to be a responsible and safe driver.

Stay away!!! Definitely stay away from Susan!!!! They will lie, cheat, and try to intimidate you. Horrible customer service when we had a scheduling conflict.

I thought this was a great school and they were excellent at there job and I would highly recommend them to anybody.

If I could give negative stars, I absolutely would. This comes from the perspective of a former driving student at the Safe2Go location in Monroe. Susan Chadwick should not be an instructor. I took her class at Monroe High School in the afternoon. She is not fit to be a driving instructor for multiple reasons. In the classroom she had a habit of sharing too much of her personal life. This typically involved her late husband. She'd talk about how he would drink multiple cases of alcohol in a night, complaining about how she doesn't understand why he would do that. Frankly, this is not an appropriate topic for the class and nobody should be venting about their personal life to students.

She also had some weird bias towards girls. I used to hear from my friends that they had awful drives with her because she'd yell at them to the point that they'd start crying. Occasionally she'd share stories of drives with girls who'd end up crying, but what was gross was the way she seemed proud about it.

She was much nicer to boys on their drives --- a bit too nice, really. I sat in the backseat during someone else's drive and I was creeped out by her excessive giggles and demeanor towards another male student.

Parents: Don't let your kids learn from Susan Chadwick, especially if you have daughters. She will make it a point to yell and make them cry. Although be wary if you have sons, as she behaves a little weird around them. She'd be nice to them in an odd way. Let's just say that if I had a son I wouldn't want him anywhere near her.

Students: If you're unfortunate enough to have her as an instructor like I did, try your best to resist any temptation of crashing your car into a pole --- specifically on her side. Talk to your parents and either get a different instructor or go to a different driving school.

Fortunately, I was able to get some driving instruction from Sam and Yvette later on. These two are great instructors and I'd recommend them to any student.

Overall, Susan Chadwick has some emotional problems that are very obvious to students. Her methods don't create confident and responsible drivers. All they do is ruin someone's driving experience at a very impressionable age. I'd be shocked if anything has changed since I had her as an instructor. Insecurities like hers run deep and don't disappear overnight.

I purchased a driving lesson online. I had to call the office a couple hours after I purchased the lesson to schedule the time and date of the lesson with not them but a third party. After scheduling I received an email. During all this time no one told me nor was it written in the email that I needed to purchase a 35$ Primit from the dol prior to my lesson and bring with and required in order to even do the lesson. I found all this out when I showed up for my lesson. I was a little taken back when they said they told me about the permit even though I had no idea. I apologized for the confusion and asked to reschedule my lesson for another day so I can go home and purchase the permit. Suzan the owner explained to me that I needed to step outside, she wasn't going to reschedule or refund my lesson. Asked that I leave pushed my 6 month pregnant self out of her buildings front door. And locked the door behind her so needless to say I won't be going back or recommend going here for anything.

i took my class here, which was perfectly fine. On the other hand, at the everett location there is only one testing instructor and i would not recommend taking your test with her. i took it a little while ago, and she failed me on a collection of nitpicks. anyway just test at 911 if you want a chance at passing.

I have a similar experience to a few other reviews. It took me over a year to get my license and I always failed by a few points. The classroom experience with this place is probably what caused this. They teach by fear, in the sense of scaring you into being a good driver. That caused me to be very afraid of driving, which is never fun.

During the drives, the instructor made one of my friends cry by ramming on the break really hard when someone was just starting the cross at the exact opposite side of the road. Half the time, the instructor would be late for the drive, but if you're late for the drive, they have very harsh consequences. They never really give you freeway driving. They don't help prepare you for the written test.

The customer service at the front desk is awful as well. We could never get a straight answer on anything, prices, drive times, questions. All we wanted was to schedule the driving test, but it was so difficult. I'm not sure if they just have bad staff in the office or what but it was very irritating.

This place is a disgrace. We had an instructor take my daughter out for her test drive but not before going off in the lobby about how irresponsible kids are. (I should have known then we got an instructor with a chip on her shoulder)My daughter, who has been driving for 9 months and passed every single test and quiz with flying colors failed her drive. She marked her down for not using her parking break, when my daughter swears she did- and even told the instructor she did. Either this lady needed to feel important or she had a quota to make for retakes. Super frustrated at this company and would never use it again.

I strongly recommend this company examine its business management problems. I'm sure you're all wonderful people but your business practices are severely lacking. Employees are way too casual. Advising children to drive over the speed limits not acceptable. Their customer service and management skills do not meet even the minimum expectations of professionalism. Gossiping to your children about clients is not acceptable. Lack of consistency in hours of operation and expecting clients to guess at what day you're open from week to week is unreasonable. I honestly did not want to leave a negative review..but your practices aren't acceptable.