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Review Highlights
“Within a couple of weeks Peter and Adriana sourced and secured higher insurance than I was carrying for a lower price with ease.” in 3 reviews
“Adriana Medina and Peter Green quickly assembled multiple quotes and clearly explained each one to me.” in 2 reviews
“An amazing insurance firm with attention to detail, quality service and professionalism.” in 3 reviews
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About the Business
Business owner information
Ray M.
As risk management professionals, we not only provide traditional insurance solutions, but also act as your consultants, reviewing your personal and business needs and priorities, and providing a customized plan that will enable you to take advantage of changing times and new risk protection opportunities. Our insurance products for businesses include Property and Product Liability, Worker's Compensation, Cargo, Product Recall, Regulatory Protection, Executive Protection, Group Life and Health Benefits and more. Our insurance products for personal clients include Car, Home, Motorcycle, Umbrella Liability, Flood, Earthquake and more.
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Overall rating
12 reviews
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1 star
- 2444287587Dec 10, 2022
This insurance brokerage is AMAZING!
My company needed business vehicle insurance, workers comp, liability AND health insurance for our employees.
Adriana Medina and Peter Green quickly assembled multiple quotes and clearly explained each one to me.
Not only did the insurance exceed the previous coverages - but it was also LESS expensive!
The quality of service as well as their professionalism is what has prompted me to write this review.
I was referred by a family member that owns a large business and he's very happy with them too!
If you need insurance this company is the best!Helpful 2Thanks 0Love this 3Oh no 0 - Love L.Brentwood, Los Angeles, CA026Jul 2, 2023
My Uncle owns a large company - and when I told him about my business insurance woes - he recommended Shorepoint insurance to me. Specifically Peter Green.
Within a couple of weeks Peter and Adriana sourced and secured higher insurance than I was carrying for a lower price with ease.
They are both very professional and I'm lucky to have found them! I now have business, property and business vehicles insured with them and feel super safe!
UPDATED June 2023
After a stone on the freeway damaged my glass on my Range Rover, I called the insurance company to claim. They were trying to pressure me to use THEIR (non dealer) glass people and NON OEM (factory) parts threatening that, "if you don't go to Safeglass or if you have to use factory parts you may be responsible for the additional fees." I asked the insurance adjustor to forward me that in an e-mail.
I called Adriana at Shorepoint Insurance, she asked me to forward the e-mail to her. This is what she responded on my behalf after checking the policy:
Dear claims dept:
As far as I know, there is nothing in the policy that limits OEM parts. There are provisions, but they apply to any non-factory installed parts or equipment. The insured's responsibility is the $500 deductible. Please forward the policy form that limits OEM parts coverage. I've attached a Mercury form that states "Original manufacturer, permanently attached factory parts will be covered without limitations". See CA, AZ, NV Non-Factory Equipment PPA PDF.
Furthermore, the insured has the right to select the auto body repair shop. She is not limited to a specific repair shop per the California Auto Body Repair Consumer Bill of Rights (attached).
If there is any contradiction to the above-stated facts, please forward a copy of the form from the policy. If you have any questions, please let me know.
WOW, now THAT'S service. I am going to the dealer and getting an original windshield! Thanks again Shorepoint Insurance you are the BEST.Helpful 0Thanks 0Love this 0Oh no 0 - Adeline C.Beverly Hills, CA2255079Dec 28, 2022
An amazing insurance firm with attention to detail, quality service and professionalism.
My company and business cars are now covered to higher limits with lower costs!
Adriana and Peter helped me secure the correct insurance with the best policies.Helpful 0Thanks 0Love this 0Oh no 0 - Daniel M.Costa Mesa, CA02Oct 4, 2022
Shorepoint Insurance has always been doing an exceptional job when it comes to answering any questions you have no matter how dumb. I've had a lot of different people from there help me with various issues I've had and every time they answered my questions quickly and with great respect. I can't imagine looking for any other insurance agency. You won't get this customer service at the big box insurance people.
Helpful 0Thanks 0Love this 0Oh no 0 - Jess H.Costa Mesa, CA040Jul 23, 2020
I had a wonderful experience with Sharepoint Insurance. Specifically, Jenny, went above and beyond as our agent. She was always readily available, knowledgeable, and took the time to to understand our needs. We worked closely throughout the years to make sure we were always getting the best deal. I can't recommend her enough!
Helpful 0Thanks 0Love this 0Oh no 0 - Ed Y.Southern California, CA07873May 23, 2019
I had been using Shorepoint for my auto & home policies through Mercury for many years, but lately, I've received terrible customer service, so I opted to change insurance plans specifically so that I would no longer have to deal with Shorepoint.
I had an issue where my Mercury auto insurance premium took a jump, so I inquired about changing insurance companies through them. They provided me a quote for a lower price through for a different insurance company, then just a couple days before I was due for renewal with Mercury, I received an email informing me that the quote they provided was no good and that the best price I could get was through Mercury.
And, I understand that mistakes happen; however, more recently, I've had another bad experience. I was simply trying to speak to the agent who was assigned to me (they've changed my agent several times over the years, and I hadn't spoken to this person before). I called and left a message to speak to her at 8:49 am. Then I called again 1:08 pm and left another message. And, finally, I receive a call back at 3:13 pm. So, it took two messages and ~6.5 hours from my first call to hear back. I shouldn't have to try this hard to get a hold of someone to speak to; it's easier tracking someone down from the cable company.Helpful 0Thanks 0Love this 0Oh no 0 - Jim F.Costa Mesa, CA214246Mar 12, 2012
I recently changed jobs, and with that came a difficult decision: use Cobra to cover the gap in my insurance coverage that resulted from the job change, and subsequently say goodbye to my social life and delicious food, and hello to nights spent at home and Top Ramen, OR take a risk and live insurance free for a few months, wrapped in bubble wrap and stuffed with vitamins.
I went the insurance free route and was immediately struck with a mysterious low grade fever that lasted for three weeks.
The mystery fever was enough to make me crawl back to the land of insurance coverage, and a friend altered me to a third option - individual insurance.
I called Shorepoint on a friend's recommendation. When I called Melissa, she was very helpful in finding me medical and dental insurance at a price that was completely reasonable. In fact, it was only slightly more than my previous employee contribution. When I was ready to cancel a few months later, Melissa was extremely helpful in ensuring that I was refunded for two months of insurance coverage i was still charged.
I highly recommend Shorepointe's insurance - the entire team has been very helpful.
And that mystery fever? Disappeared as soon as my insurance coverage kicked in. Figures.Helpful 1Thanks 0Love this 1Oh no 0 - Jeffrey H.Fort Myers, FL30113091Aug 14, 2014
I have been using Shorepoint Insurance for years for my business. They have done an excellent job keeping us informed and accountable with all current laws and procedures. I highly recommend their services and specifically speaking with Shah. He is active in the Costa Mesa Chamber of Commerce and supports the local community and businesses. Tell him Jeffrey Hirata sent you :)
Helpful 0Thanks 0Love this 0Oh no 0 - Rich B.Huntington Beach, CA616722Jan 3, 2011
Wow, I read Katie's comment - not my experience at all. I'm very busy and don't like to handle a lot of back and forth. My agent made everything very easy for me and seemless so I didn't have to spend a lot of my own personal time. I would say I received very personal and quick service for what I needed.
Helpful 0Thanks 0Love this 0Oh no 0 - Dee M.Costa Mesa, CA1221Apr 19, 2012Updated review
Highly knowledgeable agents to help you with all your insurance needs. It's always a pleasure speaking with the agents there and they really care about you. :) Recommend!
Helpful 0Thanks 0Love this 0Oh no 0Jan 6, 2012Previous reviewBest insurance agency around. Nice agents who really care about you...and they make it so easy to buy insurance. You can get an auto quote in just a few minutes and they do most of the work for you and try to find you the best rates and best coverage. They work with many companies like Mercury and Travelers so they can always shop around FOR YOU. Insurance can be easy....you just gotta call these folks!
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