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About the Business
Established in 1989, SOLUTIONS Day Spa is a full-service salon and a provider of spa packages. Based in Kokomo, Ind., the salon has a vast menu, which includes hair services, make-up and body therapies, nail care, hair removal, spa therapies, skin care and massages. It offers packages covering four services as well as accommodates bridal, corporate and birthday parties. Additionally, the salon offers Club Solution Rewards Program for availing the services at the salon. It offers various massages, including deep tissue massage, therapeutic full body massage, hot stone, Solutions Signature Massage and mini massage.
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Recommended Reviews
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- Kellie B.Fort Wayne, IN03Mar 13, 2024
I had a massage and facial and it was fantastic! The heated massage table was wonderful and my therapist was very professional and listened to where my problem spots were. The entire experience was great and the products they use for the facial were natural and organic which is a huge plus. I will be back ladies.
Helpful 0Thanks 0Love this 0Oh no 0 - Rita R.Melrose Park, IL662212Apr 12, 2019
Great atmosphere and super service. Krissy has done my hair for several years now, I am always happy with my hair when I leave. Everyone is very professional and friendly.
Helpful 0Thanks 0Love this 0Oh no 0 - Sara V.Kokomo, IN33168Oct 11, 2019
Attention to detail, pampering and great results. The people up front are friendly and efficient. This is my place to rejuvenate.
Helpful 0Thanks 0Love this 0Oh no 0 - Tricia P.Enfield, CT0491May 23, 2017
I went to Solutions to get the hair removed from my eyebrows and lip and chin line. The beautician did a wonderful job. She shaped, tweezed and trimmed my droopy brow to match the other.
The Spa was busy and professional. I experienced none of the negativity of the previous reviews. I almost didn't go here because of them. Solutions Spa was not at all like I had imagined, for the good.
A couple of unusual things. I had to provide my phone number in order for them to summon my beautician. I can see the need if I were making an appointment, but this was a walk-in situation.
Second, I asked about threading and was told that they didn't do that. As part of a conversation later I was told that there was a woman employed there who did have the threading skills. I prefer threading because it is less messy and more precise. I'd recommend they take advantage of this resource instead of hiding it.
All in all a good experience!Helpful 0Thanks 0Love this 1Oh no 0 - Reba P.Flemington, NJ025Jul 30, 2019
Got my sons hair cut and the girl cutting it did a terrible job!!! He was fussy and had to sit on my lap. She bend over to cut it and it's so uneven. It looks like he has a mullet. If something like this happens again she should NOT cut a child's hair. WAY too expensive for a crappy hair cut.
Helpful 0Thanks 0Love this 1Oh no 0 - Kathy C.San Jose, CA0263Feb 24, 2019
I have been going to solutions for several years now. Kristina is great. She does a great job with color and highlights. She has helped me select products that best suit my hair type and styling needs. Although I am always asked if I need any product, I have never felt pressured to purchase anything.
Helpful 0Thanks 0Love this 0Oh no 0 - Shauna F.Kokomo, IN02May 8, 2015
Refuses service to people with service dogs! And a disabled veteran no less! Would never go there and it looks like from the other reviews there are many other reasons not to.
Helpful 1Thanks 0Love this 0Oh no 0 - Rae Ann P.Bunker Hill, IN54310Apr 15, 2012First to Review
Very unfriendly staff - adequate massage with a lot of chatter - chemical used in facial caused redness and burns - stylist did a good job with my trim, but was pushing their products and additional services. Probably should have complained to manager, but felt it was a waste of time.
Helpful 6Thanks 0Love this 2Oh no 0 - Jessica F.Sacramento, CA215227184Jun 24, 2012
I haven't lived in Kokomo for 14 years now, but this has been and will continue to be my go-to place every time I'm in town and in need of quality beauty services. I can vouch for their manicures, pedicures, and special occasion updos, but I can especially vouch for their haircuts. If you're in the market for a new stylist, I highly recommend Ashley H. She's friendly, professional, and just plain great at what she does.
Helpful 2Thanks 0Love this 2Oh no 0 - Chantae D.Indianapolis, IN02Aug 21, 2012
The first time I went it was really nice and friendly people. It was for 2011 Super Bowl. So I went again because I thought it would be the same, I was sadly mistaken I called ahead of time set an appt. for 3pm went for mani/pani. They started my pedicure and then quit because they close at 4pm. So they didn't even do my manicure they basically put me out and asked if I wanted to reschedule. I politely said NO!! And I'm not from Kokomo so I was visiting both times. Why would they schedule an appt if they couldn't finish both manicure and pedicure. I WILL NEVER GO BACK!!!!
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