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About the Business
Business owner information
Dr. Regina Hyde N.
We are a full service veterinary clinic and grooming facility. Now offering wellness plans and pet ID cards. We have 3 groomers available. "Refer a friend" to receive a $10.00 credit on your account. Digital radiography, Ultrasound and Companion Laser Therapy available.
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Overall rating
18 reviews
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- Scooter P.Philadelphia, PA164915Jul 31, 2023
If you love your pet, please don't take them here. The vet and woman at the front desk are very nice, helpful and professional, but the front desk/grooming staff leave a lot to be desired and nice doesn't help when the ball is being dropped. They don't follow through on auto refills, you drop your dog off into a black hole for appointments & grooming. Dogs are laying on concrete while waiting to be bathed and my old dogs joints got so stiff, I had to give him Rimadyl. I had no idea what was wrong with him after picking him up. He wouldn't go for a walk and just limped around. I brought him back the next day worried and they informed he that he was lying on concrete and must have gotten stiff and sold me joint chews.
Um, YEAH. He's 8, 100+ and had 2 TPLO knee surgeries, he shouldn't be laying on the concrete. Of course I had to pay for that emergency visit. Never again. Ya'll got me because you were close, but I'd drive 100 miles for a vet that really takes care of my pet.Helpful 1Thanks 0Love this 0Oh no 0 - Dakota S.Denver, CO261202Mar 31, 2023
Don't recommend. Take your pet somewhere that cares. Unprofessional and struggles with communication. Not allowed to accompany your pet past the front desk. Who knows the level of service your animal is receiving in the back if the front is bad. Dont trust it. Nice facility. Poor management. Believe the reviews.
Helpful 1Thanks 0Love this 0Oh no 0 - Ashley S.Fairburn, GA02Mar 31, 2021
Pet owners beware!!
South Fulton Pet Care decided to vaccinate our 6 month old puppy without our consent. Our puppy was up to date with all of his vaccinations. They refused to let us leave with our pup if we didn't pay for a service we never agreed upon. The team below dropped the ball on this one.
Owner/ Doctor is Regina Hyde-Nance
Front Desk is Regina
Vet Tech is Patrick Ham
Groomer is Selena
If you care about your pet, please think twice.Helpful 4Thanks 0Love this 1Oh no 0 - Gi K.Atlanta, GA12442Jun 29, 2022
Janky business at best! The Vet is a lovely lady, but she needs to check on her front office staff. Try calling the office... if you don't get voicemail, they pick up and immediately place your on hold for 15+ minutes!!! Don't even try to schedule a grooming appointment. It's a cattle call in the a.m. (that is, if you get an appointment that's not 3 weeks out). They can't seem to keep a groomer, so the grooming is never consistent. It's always hit or miss. I found a mobile groomer. Better service and better price. Looking for a new veterinarian now.
Helpful 0Thanks 0Love this 0Oh no 0 - Sonia J.Fairburn, GA01Mar 23, 2020
I took my male puppy to have an Eye Surgery ,he had a Cherry Eye .He was scheduled to have it taken out on 3/19/2020 .
We took him there that morning at 8:30 and we was told to come back at 3:30 ,so we did .
However Dr.Regina Hyde - Nance did the eye surgery and it turned out great . Then she took it upon herself to Neutered my dog without permission and my husband and I was very very upset and I cried cause I was Furious.
I will tell you to watch out for a Doctor who make her own decision without your permission .
After surgery the next day my Mastiff Preso Carnario became very Aggressive , Wild , very Negative Behaviors .
He is not the same Sweet Puppy with a Even Temperament .
With that I am Dissatisfied with that doctor.Helpful 2Thanks 0Love this 0Oh no 0 - Pietra C.Fairburn, GA20871Apr 19, 2019
It takes an incredibly gifted and special person to be a veterinarian. It's even more of a gift when you are sympathetic to those who see their pets as their children. I knew right from the non welcoming staff I should have turned around and walked out. I wouldn't recommend this place to my worst enemy. Ms. Doctor, for you not to even speak or offer "we're here for you when your ready" as you watched me walk out was very unprofessional and sad.
Helpful 1Thanks 0Love this 0Oh no 0 - Sophie K.College Park, GA011Aug 6, 2020
Im not sure what happened but this place isn't the same anymore. I've brought my dog her for over 2 years to get groomed by Keith. Once the Pandemic hit I was told he didn't work there anymore. What ever they did to my dog, she doesn't like being touched on her adomen now and she doesn't act the same either. I ask them to cut her nails and they didn't. They even forgot to give her a urine test and didn't tell me until the next day after I paid and brought my dog home. They even suggested I get a sample of my dog's Urine and bring it to them even though I had already paid them for it. They lost a loyal customer.
Helpful 1Thanks 0Love this 0Oh no 0 - Anna L.San Francisco, CA03Apr 25, 2020
Nice people, terrible service for grooming. My dog was unable to move freely or be touched for approximately 10 days.
Helpful 1Thanks 0Love this 0Oh no 0 - Joaquin P.Fairburn, GA01May 16, 2020
Terrible job absolutely terrible job. I went because my 5 month old puppy broke his paw and when I got him back they put a cast on him and said in 2 week we would have to recast it which would be 65$ on top of the already 300$ I had paid. I'm so mad right now, what did I give you 300$ for. Did u even care for my dog, his skin is peeling off from the cast as all the cotton that was placed in the cast has already fallen out. I will not be returning here ever not even for a check up. They need to re-evaluate how they are doing there job or they will mess up someone else's dog seriously.
Helpful 1Thanks 0Love this 0Oh no 1 - Esai A.College Park, GA0157Jun 15, 2016
Business owner/Doctor who gets defensive when you tell her that there are issues in her business. Groomers who loose your $60 collar and never both to replace it. Vet techs who leave catheters in your pets. They also contract out certain work, like teeth cleaning! Overall crappy service and not CHEAP! I tried to support local business but the attitude is horrible not to mention the lack of diversity within their staff. I always felt uncomfortable there. Spend your money with people who really CARE.
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