Southern Star Roofing

Had two skylights in need of repair, and Greg came out promptly to quote. Not only did the estimate come in lower than expected, but they were able to install the following week! We had a slight issue with one of them due to manufacturer defect (not Southern Star) and communication with Kristi and Greg was prompt to get the details taken care of! Very happy with the service and will be using them again for our needs!

First, the people aspect of Southern Star is just fantastic. Just wonderful people and having Christy handle the Customer Service and Jonny doing the estimates just fine people and a barometer to the service and work you get from Southern Star.

What they did for me were roof repairs on about a 10 year home. The real reason Southern Star should be a must call for homeowners is I have solar panels. There was some roof damage, caused by squirrels, that precipitated us needing roof repairs. Well, if you have a solar array on your home just getting someone to just look at it has its challenges. Southern Star was the only company I got a response. The only one out of 5.

Sure there are logistics to work through when you have solar panels. At the end of the day, the quote given was very reasonable and they were able to do the necessary repairs ASAP. Just surprises all around.

If you need repairs on your roof, you should not hesitate to put Southern Star at the top. They are truly super stars in a business that may not have the best of reputations. Thanks to you all.

Have been trying to resolve a poor work performance issue. Owner came out and wanted to extend the warranty, but I never heard back from him. I want the roof repaired. I paid over $6,000 to not be satisfied. I sent several recent emails no response.
C.Drakeford

SSR had taken great care of my roofing needs very quickly and reasonably! I appreciate the great customer service!

Also, they do some great work helping this in need within the communities as well!

OK... we have a severe shortage of good building / repair folks in Charlotte. It's hard to find a reliable company that does their job properly and treats their customers well.

We had a bit of a windstorm last week and we lost a couple of shingles (I had guessed from a ridge cap). I'm not spry enough to be crawling up on our 2.5 story roof, so I went looking for some professionals. Johnny from Southern Star Roofing came out, got up on the roof, found spot where the shingles had come from (yep... a couple of cosmetic shingles covering the ridge vent system) and replaced them. 30 minutes later and everything was fixed... NO CHARGE (I was at least expecting a service visit charge or SOMETHING). Nice way to build a loyal customer base! Their office staff was also prompt in returning calls and getting me on the calendar.

Thanks, Southern Star! I've got your number in my phone and will be calling again when we have another need.

I am a large roofing contractor in the San Francisco Bay Area. My wife's friend in North Carolina asked me to look at the repair recommendations of Southern Star Roofing to make sure she was not getting ripped off.

They came out, did the inspection and understood what was needed. But the amazing part was what they did next.

Our friend has been through a lot with her husband having has a serious car accident recently. So the contractor, Brandon Johnson, did the repair for free.

Where I live, there are not very many kind people left. Everybody has a lawyer and love is in short supply. But Brandon showed what real Christians do because Jesus did it for us first.

Thanks Brandon! You are an inspiration to us all.

This was my first time having my roof replaced and received estimates & consultations from 3 different roofing companies which all were great however I went with Southern Star. My cousins also recommended this company. Southern Star replaced their roof a few years ago.
Javi with Southern Star was professional in all forms of communication from beginning to the end. When he came out for the consultation and free estimate I was really impressed with the folder packet and samples of the roof material & colors I could select as well as being able to feel the texture. He responded to all my emails, phone calls and text messages. The office staff were great to work with as well. I also received 2 free passes to the White Water Center from Southern Star. That was great!
The work crew showed up to my home on the day of roof replacement, set up everything by helping me to move any outdoor furniture, etc out the way (they went over and beyond to do that) and they didn't have to, they covered up what needed to be covered to protect from falling roofing debris and nails. It was a construction site. The guys were great and they cleaned up well after my roof was replaced. They came back for some minor repairs I noticed several days later.
I recommend Southern Star for your roofing services!!
- Satisfied Customer

Brendan came out to give me a quote on 3 skylights, it took 2 weeks and 3 phone calls to try to reach him to follow up on project for him to send me a email saying they were not set up to perform job and they apologized for it.

I'm like most people I only do reviews if I get the best service. This company goes above and beyond to make clients like myself happy. Brandon and his crew are the best in his industry. They were punctual, and very efficient! I will be using them for future projects and will certainly recommend them to my friends and family!!!

Brandon and his team are honest, hardworking, and competitive! He's been a pleasure doing business with and can't be more thankful of the job he's done on my house. Gutters, siding, soffits, shingles. This company can do it all! Brandon did a great job of making sure I was happy with everything throughout the construction process. I would recommend Southern Star Roofing and Construction to anyone and everyone!