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- P A.Long Beach, CA2731Apr 12, 2023Updated review
After I was here the first time, I checked Yelp to see if I should go back. Wow, was I hesitant. I was visiting that same friend that took me here, the first time. This time, I popped in on my own. I walked and the Vietnamese lady wasn't there. It's been so long that I don't know if the other people were here when I visited last time. The woman that would eventually work on me was a stranger. I asked how long she had been working here and she said a little over a month. I did ask if she was licensed and she said yes she has her license. HerEnglish was good, by the way. The other masseuse, the masseuse that I had the last time I hardly spoke English I could at least tell this masseuse what the concentrate on. After a few minutes, I just relaxed and enjoyed the session.
Helpful 2Thanks 1Love this 2Oh no 0Business owner information
Vivian N.
Jan 1, 2024
Thank you for coming!
Mar 7, 2016Previous reviewI tagged along with a friend to get a massage. She was a fan of this place. I'm not from this area but I now agree with her. My therapist was excellent. The rooms are small but clean. The only downside was the parking lot/ We ended up parking on the side street because the small strip mall parking lot was full.
- John N.Rosemead, CA097Nov 25, 2023
This is very very suck and bad business massage. First, the owner very disrespect customer and unprofessional services. Second, the staffs are very bad skills with massage techniques and I am not their licence are valid up to date. Make sure if you try out and get an disappointed services like me, you have to call OSHA to check this business for healthy and safety of customer requirements from the governments guidelines. Unclean towel and old towels use for customer.
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Vivian N.
Jan 1, 2024
Hello, John. I wanted to comment to you about your review. First of all, how do you know the manager. you said the manager was rude. John, I am the manager and I don't recall meeting you. As a manager, I always try to be very pleasant to our customers and visitors. No one has ever told me that I had a bad attitude or that I am rude. I have actually received many compliments about my good nature. If there was something wrong with your massage session, please tell me about it in detail. You can also tell me who the attendant was and I will talk with her. We also try to keep our shop neat and clean. Perhaps, when it gets busy, our girls may forget to do clean up. That they will get to it as soon as they can or I will remind them that it has to be done. We won't take any shortcuts when it comes do health and cleanliness. We always want our customers to come back so we do our best to provide the best service.
- Joseph T.Alhambra, CA481Apr 6, 2023
I work in the warehouse so my body aches. I wanted a massage. I've been to a few locations,but most weren't that good. My friends recommended me about Star massage, there is a new owner . On my day off I came for a massage. The owner was very welcoming and nice. Inside was clean . The lady give me a massage and be able to fixed my body . Now I feel great . Thanks Star massage for the great service . I will definitely come back and will refer to friends as well.
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Vivian N.
Jan 1, 2024
Thank you so much! We are happy that you enjoyed our service. We hope to hear from you again soon!
- Beatriz S.La Puente, CA61421Aug 28, 2022
Worst massage of my Life. I paid $60 for an hour and left at 35 min because I was 200% more tense at that point and the "masseuse" had the audacity to ask me for a tip.
Do not go here. Just don't.Helpful 2Thanks 1Love this 0Oh no 2 - Jay B.Lakewood, CA0413Sep 6, 2023Updated review
Stopped at this place again, a different masseuse, this time. This lady put her strength to good use. Her massage was very firm. It was enough to put me to sleep.
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Vivian N.
Jan 1, 2024
I appreciate the time you took to share your experience and I hope you come back in the future!
Apr 29, 2023Previous reviewThis place is close to home. The masseuse was friendly and gave a decent massage. The combination will make me come back.
- Johnathan L.Irvine, CA22351Oct 31, 2021
Be careful with this place . Barely started getting a massage not even 2 minute in and they were like I'm sorry but we're switching massage with someone else. Then they go in and out wasting my time . Hella sketchy. They be doing some Mickey Mouse bullshit . Hella overprice on the massage as well . Not worth coming here for the 50$ only for half an hour. Lucky I was to able to get my refund. Won't ever come back here again.
Helpful 0Thanks 0Love this 1Oh no 0 - Adrian D.North Park, San Diego, CA2304220Nov 2, 2020
Do not come to this place if you looking for a real massage . This is a sex service place and NOT a massage spa ..
Helpful 2Thanks 0Love this 8Oh no 0 - Arielle G.Rowland Heights, CA03Apr 27, 2021
Horrible! this is a sex place I heard them having sex in the next room and they give the worst massages I felt no relief she just kept leaving the room and not working out the points I needed to be worked out. Plus it's dirty
Helpful 1Thanks 0Love this 4Oh no 0 - Bri E.Los Angeles, CA2138515Dec 15, 2016
I tried this place last week and it Was a decent massage for the price.
I had the day off today and decided to come in. Before I get started I will start with saying, I will not be back. The lady that did my massage today was HORRIBLE! She went from running my back to rubbing my legs back to rubbing my back. At one point she straddled me and sat on my butt while rubbing my back. Seeing as though I suffer from inflammation of the spine and I am in the middle of a flare it was NOT cool.
She walked from one side of the table to the other side and back and forth every few seconds never spending any significant time in one area. She left the room several times and came back with hot towels that she quickly wiped my legs with and then never dried them off so I was cold as my skin air-dried.
She barely grazed my neck in the massage and actually asked me if I wanted her to massage my head. It's a full body massage isn't it? My head is a part of my body.
There's a list of other things I could complain about, but I'll end this by stating, according to my receipt I paid at 9:58am. Signed the receipt, I walked to the room, went in the room, took off my jewelry and clothes and waited for the masseuse, all of which took approximately 5 minutes. Looking at the clock on my phone, the massage was over at 10:43a. I paid for an hour and got about 35 or 40 minutes tops. Even though I was actually thinking about getting dressed and walking out during one of her many trips out of the room I guess I can't complain about that too much.
I usually always tip a place giving me a service, but this is one time they got nothing from me!Helpful 4Thanks 1Love this 11Oh no 0 - Victoria N.CA, CA02Nov 6, 2021
Hello everyone!!! I'm the manager of star spa massage. Hi Johnathan L. First, I thank you, you came in star Spa massage. You didn't speak the true. The price is $50 for half hour. But you didn't pay the right amount. You wanted to pay $40 for half hour. My cashier didn't accepted $40. You try to be bad attitude with my cashier. Also, you thread with my cashier too. That was on the camera recording. We didn't give you massage. Causes, you didn't pay the right amount. Also, some customer come in and write bad reviews for the business. Causes, they want lower the price and give them bad service. Sorry, we can't do that. We have to take the right price and we give a good massage. We don't provide bad service. You have to know everything went up. The rent went up every year. Supply for business, insurance for business. You come wanting a lower price. Sorry, we can't do lower price. We have to make money to cover for the business.
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