StarBrite Dental

Started off with a positive experience. The staff greeted me and serviced me efficiently. Dr. Seifi took the time to explain her recommendations for my teeth and answered my questions.

When it was time to discuss the costs, Shaun explained all of the different options I'd have to pay off the recommended treatments.
After I had mentioned to him I'd have to work around my schedule and finances in order to make a final decision, he made the most unnecessary comment: " I don't understand why people won't pay for the things they actually need", then laughed. I felt pressured and insulted like I had to explain to some complete stranger as to why I was not putting any money down today.

The audacity for him to make this comment was completely out of bounds and just rude. It's crazy how just one person can easily shift an experience. Because of this I'd rather not move forward and instead seek out another dentistry minus the salesman.

I chipped my front tooth on a granola bar 3 days prior to my dental insurance becoming accessible. I went into an instant panic and Google'd "emergency dental near me" which is how I found StarBrite. Had I read the reviews on Yelp I probably would not have come. Lesson learned.

I called the office around 10:15 and they said they could see me right away at 11. I was informed upfront my EC rays and visit would be $150. All payment is required upfront which for me seemed unusual but when you're in a panic mindset you just go through the motions. I was seen within minutes of my appointment time. Before being able to fix the chipped tooth I was told I had a lot of other issues that needed to be fixed first. I was confused and emotionally overwhelmed by the $2,500 price tag. Staff were friendly and explained everything and I didn't have a huge choice due to the possibility of damaging the tooth even more. Luckily there was another appointment available later that afternoon to start the treatment. I have to come back a couple more times to finish this and since I had to pay upfront you best believe I'll come back.

My next appointment was scheduled for today. Due to the snow storm I figured I would be able to get in earlier than my 3pm appointment. I messaged the dentist online and got it moved up. I informed the dentist that I had teeth removed as a child and that the teeth they were referring too as molars weren't actually molars. I didn't feel like they were listening to me, I was told that wasn't the case- which is weird, why are you arguing with me- do you want to see the molars in the jar? Anyways, I had to get my gums lasered and I would NOT recommend that lol. I did everything I needed to do which was about 6 appointment, mind you I only came in for one thing, which was a cracked tooth. Honestly I feel like they saw how emotional I was and ran with it.

I haven't been back since. The dentist had told me I also needed braces or a spacer. I was SO confused because I wanted braces my entire life, not because my teeth were out of line but because I thought they were cool. Every dentist I had seen (in my 30 years of life) told me they were not even remotely needed and I had some of the best placement of teeth they had seen. But now all of a sudden you want to widen my mouth? No.

Since leaving this establishment I have found a new dentist and have had no issues. I asked about a spacer, bracers, retainer (everything incase I misunderstood) and they flat-out said they would never recommend it.

I would love to give a better review, because my actual dental care was great. I liked Dr. Seifi and Dr. Karimi and Reza. I appreciate that they provided me with X-rays to take to my primary dentist. In addition, most of the time there was no wait to be seen.

However, because it was an emergency visit they charged nearly $5,000 for a crown that had fallen out, and it took half a dozen visits to finish the procedure. I appreciate that I didn't have to miss any work. However, Shaun Figueroa repeatedly lied to me. He said that my claims for Delta Dental would be submitted once the work was done. That was last week, and I am still waiting.

They also pressure you into signing things and into taking Covid tests. I would only recommend StarBrite Dental if you need to be seen quickly, want to be seen on weekends and in the evening, and want them to charge you up the wazoo.

All I have been getting after I got my dentures is one question:
Where did you get them done?
Extra professional, humane and very healthy environment. Every specialist speak clearly and upfront.
You really and truly invest in quality.
Thank you guys.

This review is being posted after deleting my original review. I was contacted by a law firm representing StarBrite demanding that I remove what they considered a defamatory review or else they will seek legal action. While I believe I posted a genuine review based on my experience, I have removed parts of the review in order to make this review less opinion based. See below for the revised review.

I went to see the dentist at StarBrite for a free consolation because I noticed I had a cavity. I spent approximately just under 5 hours at their clinic. The approximate breakdown of the time is shown below.

- I waited in the waiting room for approximately 2 hours
- I was moved to the x-ray area and waited another approximate 1 hour for the x-ray technician
- I had photos taken along with an x-ray/exam/consolation which lasted approximately 0.5 hours
- I then was moved to another room and waited another approximately 0.75 hours
- I then finally spoke with someone from their team about the total cost and insurance options which lasted approximately 0.5 hours

I was told I would need a root canal and was quoted approximately $4,420 for the root canal and cap without insurance.


After my visit with StarBrite, I sought a second opinion from the dental clinic named Modern Smiles. I have provided my experience with them below.

- I spent less than 1 hour waiting, getting a consultation, cleaning and having the cavity filled at Modern Smiles.
- The dentist at Modern Smiles told me it was just a normal cavity and I would not need a root canal.
- Modern Smiles quoted me less than $500 for filling the cavity without insurance.
- Modern Smiles helped me to get dental insurance and filled my cavity which, with insurance, cost me $0 for the service. The annual insurance premium cost $220.


It has been about 5 months since Modern Smiles filled my cavity and the filling is still in tact and I am not experiencing any discomfort.

It's great if you like to wait a really long time. You make an appointment and they say, "we'll fit you in." They aren't fitting you in, they are putting you at the back of a long line. We had an appointment but it took 2 1/2 hours to be seen. For a follow up, minutes be for we arrived, they texted and said don't come just yet...it's extremely unprofessional. Since they couldn't see us at our appointed time, we went for a coffee nearby. Every half hour I would ask if they could see us. That time, there was a 1 1/2 hour delay.

Also, if they are going to book so many people at the same time, they should have a far larger waiting area. It's tiny which isn't safe in terms of Covid because you can't help not sitting next to people. We ended up waiting in our car in the parking lot. It's cheaper than most dentists but unfortunately you get what you pay for.

Do not use this place! Over $6,000 for 4 wisdom teeth pulled no anesthesia. Actually, after 3 shots of Novocain asked for gas. NOT INCLUDED IN THE PRICE!! Another $650 while daughter was crying in the chair. Don't bother with this place. I never write reviews just keep option to myself but this place was the worst! $7,000 and worst experience ever. My daughter was aware and miserable the whole 3 hrs.

I've been coming here to get my Invisalign treatment for more than a year and the entire team is top notch. Any time I have questions, they're great about addressing them. They also have a lot of options when it comes to scheduling appointments.

I got lucky! Found them via Google for emergency dental. Appt next day! The staff is professional and kind...THE ENTIRE STAFF is a high performing team! Dr Seifi was amazing! She is indeed an expert. Great treatment plan that was executed immediately! Dr Azad has the magic touch...I'm fearful of needles but he made it effortless and pain free for the entire procedure! Starbrite is now my official dentist!

Although out of network, they are transparent with treatment plans, costs and arrangements - no pressure! The level of service and pain-free procedures are worth it to me. I've have free dental coverage in the past with horrible and painful service.

Thank you StarBrite!

I had a cleaning here recently and it went well. I like that I can get appointments in the evening and weekends. Everyone had a smile and I was seen quickly. After my cleaning a doctor (I forget her name) also checked in and made sure all was good. She also went over in detail a procedure I am considering. I appreciated her taking the time to explain the procedure and cost.