Suburban Solutions

I have used Suburban Solutions for 2 moves in the last 5 years and they have been excellent! Brian was incredibly responsive and flexible in handling logistics. The guys who moved me were respectful, efficient and did a really great job! Would absolutely recommend them to folks looking to move in the DMV.

While this company was highly recommended by a friend, they will become my highly recommended moving company for anyone in the DMV area. From my first interaction with the owner to the last drop off performed (5 days later), the service was impeccable! This was a very difficult move for my elderly eclectic family member who had to be uprooted from a home she loved. In addition to this strenuous move, my father also downsized and moving into a temporary home. Brian (owner) organized the move into various parts to reduce the stress on my family, which helped a lot and provided his expertise on moving seniors. The day of staff were very hospitable, and took great care in ensuring no damage occurred or items broken. I have plenty of friends and family with horror stories attributed to their moves, but that's not my testimony. Anyone who is looking for a reasonable moving service with great staff should unequivocally use Suburban Solutions.

I hired Suburban Solutions for my 1-bedroom apartment move and would recommend them to others. Josh and Joe were professional, friendly, and efficient. They wrapped my furniture carefully and nothing was damaged. The owner was communicative and responsive, and I think the price was very fair. I recommend them without hesitation!!

Amazing!! Very professional, while having a great sense of humor!!
On time, great communication!
Would recommend time & time again!!

Steve and his crew deserve 5 stars in terms of their competence, efficiency, and care in handling our furniture. They did a great job. I docked a star because they came an hour late. We were repeat clients. They moved us years ago to Arlington from DC and when we moved back this year to DC we didn't consider other movers. If and when we move again we will certainly hire Suburban Solutions again. Highly recommended.

Wonderful service from first contact til move completion! Brian Fitzgerald provided info and support. Three man crew moved furniture and goods to storage unit quickly and efficiently. All furniture items were wrapped. Large refrigerator that required removal of appliance and house doors was moved and everything back in place neatly. The crew went the extra mile in every way! I highly recommend Suburban Solutions for excellent service at a reasonable price!

These guys may be better than most. The crew was at least polite but they reeked of cigarettes and weed and did not finish the job. We had to go the next day to collect remaining items. We hired a 5-man team but 2 guys left early -no one told us. They also disappeared for a long time in the middle and credited us 30 mins.

I contacted brown about this and he said he would find o ur why they were so slow and reach out to me, but he never did. He offered me an air purifier for $50 off Amazon but never sent the $$. I recommend getting someone who charges a flat fee so that they are required to finish the job. Hourly folks will go slow and have no incentive to finish quickly. Bad experience

Thank you for an amazing move. The 3-person crew were friendly, personable, professional, and incredibly efficient. They took direction excellently and no request was too much/little. After hearing about experiences my parents had with movers from other companies, I was very worried about how the day would go. Your team did an excellent job. My numerous wooden furniture items (curio cabinets, buffets, china cabinets, secretary desks, etc) were very well taken care of. They took great care on the hardwood floors and helped us ensure all furniture pieces had felt pads on the bottom that we wanted

This was a partial move from Linthicum to Fulton, MD with a 3-man crew and a full 20-ft truck and took 3.5 hours. Worth every penny to just sit there and watch.

Suburban Solutions was recommended by our realtor. They were easy to get a hold of with a phone call and followed up with detailed information via email. Brian answered my numerous questions promptly.

I had the movers do a few extra things - moving beds around rooms, bringing a treadmill up from the basement, etc. Again, no task was too big/small.

Thank you very much.

I lost all of my furniture to these clowns about 6 years ago.. Took them court. I still lost my furniture but didn't have to pay them to do it. Not sure, but I think the movers were ex-cons. They knocked over a stop sign too. I lost 2 couches, 1 chair, 1 table, most of the ikea furniture (which is not guaranteed) they also damaged 1 chaise and 1 desk. A total, ~10k in original cost.
They could never figure out how to get the furniture in the house. Never bothered to wrap the leather to protect it.
They left my bed disassembled in the floor.
I had to take over a couple days of work to deal with the aftermath of these jerks.
The owner actually yelled at me when I called and he demanded payment

In response to the owners comment, this review is most definitely for Suburban Solutions. The owner is the person in the comment that tried to claim that I posted to the wrong business. He is the same fool that I met in my bank 6 years ago so that he could pay me the money that the court awarded for his poor business behavior. Unbelievable. Stay away, be careful, or at least get insurance.

This is a two-part review that shows our initial interaction with the company (the move) and also their attempt to remedy the subpar service which we felt was not done in good faith.

The crew came 5 hours late and tracked in significant amounts mud in our new build home. While they knew their previous client hadn't been truthful of the amount of stuff they had to move, our timing was delayed. BUT the owners and coordinators could've easily told us that their crew would not be on time as soon as they realized the previous customers' move would take twice as long so we could've made better use of our day. The Coordinators (not the crew) did communicate with us but kept pushing it back hour by hour. According to the moving crew, they knew it was going to take twice as long as soon as they saw the previous customer's home and packed boxes.

By the time we were moved it was evening, and it had rained. So we weren't shocked to see a bit of mud; however, we should've foregone the $12 for floor protection because there might as well have been none.
When we asked them to clean up all the mud they brought in and the scuffs/marks they made on the white painted walls, the lead said "I don't know what you want me to do because we don't have any rags or cleaning supplies to do that." I expect any contractor to clean up after themselves, and movers are no exception. Hiring a moving company is supposed to make your life easier, which a didn't happen here. I give them 2 stars bc the owner was nice enough to have availability after our first mover canceled on us last minute.

Update/Part 2:
I submitted the review above prior to expressing my concerns with the owner BUT I had conveyed the crew lead after the move that there was mud and scuffs everywhere. His response is noted above in the initial review. Because I understand how reviews like this have an impact on business, I agreed to take it down in order for them to remedy the situation by bringing in cleaners to clean up after the mess the crew had made (unintentionally, as it was a rainy night). I thought this was fair because at the end of the day, I wanted to be moved on time, my things to be in the correct areas of my house, and for the house to not be worse than before the crew arrived. I got 1/3 of those things, but I'd give them the chance to remedy 1 more issue.

I won't be removing a post for any subpar service I receive again because of this experience.
They offered to secure cleaning services to clean up the mud. But that didn't happen. So they offered to reimburse us a certain amount to get our own cleaning crew. But later, they mention a previous discount they offered (to make up the 4-hr delayed move) and cut the cleaning service reimbursement by 41%.
I don't care about the money at this point because I've wasted so much time dealing with this company for a service that happened 2 weeks ago!
I am simply writing this post because I am not happy with the service NOR their "attempt" to remedy this.

I hate saying "I have the receipts," because I genuinely tried to give them a chance to remedy a situation where we were forced to waste so much time. But I have them, in case I ever find more time to engage.
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In response to Brian:
This was not a favor. This was a business deal. As a small business owner, you should know that a company will make a profit by performing last minute services. I mentioned that your team got an extra star for coming through last minute in the first review.

The baby wipes used were actually disinfectant wipes. I know this because they were mine. I offered them the wipes after I asked them to clean up the mud and they said they had no cleaning supplies to use. So, my comments are not vindictive but yours are misleading to say the least.

We received a discount for junk removal. We didn't receive a discount for moving services. We instead had two extra crew members to try and make up for our 4-hr delayed move at the same cost. This would've been great if we didn't have so much mud tracked in. We didn't ask for further discounts, but were fine with a cleaning crew to come clean up after the movers. This is where the second part of the above review comes in.

I take yelp reviews seriously because I deal with them on both sides. The core of small businesses is professionalism and integrity. I hope the managing team focuses more on that.