Review Highlights
“Starting with Christine and her team who does their best to provide service to everyone who walks through the door.” in 92 reviews
“5 years, and have not been tempted to go anywhere else for my gel manicure and spa pedicure.” in 99 reviews
“At this salon they also offer refreshments which is perfect (water, soda, mimosas!)-makes you feel at ease.” in 11 reviews
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About the Business
We are specialized in Manicure, Pedicure, Acrylics, Silk, Gels, Waxing, Facials.
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Recommended Reviews
Overall rating
332 reviews
5 stars
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1 star
- Julisia B.Sunport Park, Albuquerque, NM011Feb 8, 2024
DO NOT GO HERE! Everything they say is true! One of the worst nails experiences I've had. There are only three employees and about a 30 minute wait before you're even seen. my nails were filed crookedly and uneven and the thickness of the nails are not proportional. I had to file my own nails when I got home just to make them look decent. Moreover, they do not place the nails at the end of the nail bed so it already looks old. I left truly disappointed.
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 6, 2021Updated review
I am changing my rating from 5 stars to 1 because of a service I just recently received that I now have to seek medical attention for. On 8/1 I received an eyebrow wax and was happy afterwards only to discover on 8/3 that I had a rash around the eyes and the eyelids. BOTH OF MY EYES!!! I was also burnt that left a scar that I can actually deal with but the rash not too much.
I immediately notified the owner, she apologized, she shared with me that this happened to another customer earlier in the day, and to put Neosporin on it. She also shared with me that she saw the bumps starting to appear but failed to tell me until I brought it to her attention 2 days later. Luckily I had both Neosporin and Benadryl handy and started to apply the cream. Now on 8/5 and 8/6 I have woken up to swollen eyes!!! I called her again and asked if she using something new, what did she do different, etc.
Of course there is a culture and language barrier that is difficult beyond words; however I am explaining to Christine what she did that day at time of service. She began to draw my eyebrow with a pencil, and then proceeded to wax and tweeze the brow. When she was done, I looked at the good job she did, paid and left. Only to discover this horrific rash and swelling on my face.
I called on 8/6 to notify her once again of my concerns and she further explains that it has happened to her as well when she waxes her brows. Clearly this wax is bad, contaminated, or the like and this is a huge problem. The reason that I am going above and beyond is to avoid this happening to anyone else. My face is irritated and I cannot scratch it at all!
I am highly upset, frustrated, annoyed, and now inconvenience for seeking attention to correct her negligence. What is sad is that I have been going to this place for 8+ years when she began in the building above her. I actually stopped getting my nails done here because after 3 days my nails are chipped and broken. I pass by too many nail salons that are much cheaper and efficient to have this done to me. So I continued to get my brows done here since I was always satisfied with that service.
Christine will never have to worry about me coming back here ever again. The power of the internet and crowd sourcing will play a part when people begin to read many outlets of this unfortunate moment. After visiting urgent care I learned that this reaction is a STAPH INFECTION!! Now I'm on antibiotics until it clears. I wish her and her business the best but she will never receive a penny of my money again!Helpful 1Thanks 0Love this 0Oh no 0Oct 27, 2017Previous reviewClean, professional, friendly, affordable, and fun! I adore The Nail Spa! Greeted with a warm welcome, wine, snacks, and relaxation. Ms. Christine is my absolute favorite! I appreciate all the work she does for me and most importantly I'm patient with her. She is the boss, the guru, the nail lady! If you're in the neighborhood stop bye!
Oct 25, 2017Previous reviewClean, professional, friendly, affordable, and fun! I adore The Nail Spa! Greeted with a warm welcome, wine, snacks, and relaxation. Ms. Christine is my absolute favorite! I appreciate all the work she does for me and most importantly I'm patient with her. She is the boss, the guru, the nail lady! If you're in the neighborhood stop by!
- Nitza B.Washington, DC4852May 23, 2022
I'd avoid unless in a real pinch. My normal place around the corner was fully booked for the day, so I walked over to the Nails Spa instead. Let's just say there's a reason why the shop around the corner was packed to the gills with customers and the Nails Spa wasn't.
The manicure and pedi I received were sub par and expensive. Nails filed crookedly, errant gel and polish on the skin of my hands and feet, just really sloppy work. Pedicure was the slackest I've ever received in my life -- no exaggeration. It was rushed for no reason, literally 60 seconds of lackluster pumice scrubbing and my feet and heels are just as rough as they were before I visited and paid NINTEY DOLLARS for the services. Also, the place looks like it could use a good scrub down and a coat of paint. It's kind of scruffy in there and so was the quality of work I got that day.Helpful 0Thanks 0Love this 0Oh no 0 - Feb 3, 2021Updated review
Oh Chao how I love you!!!! You don't hate me for my ingrown nails & you always take the time and care to bring these doggies back to life !! Had to take Valentine's Day to another level ...!!!!!
Helpful 1Thanks 0Love this 1Oh no 0Jul 29, 2013Previous reviewHer name... ugh I REALLY don't want to share it... but... her name is Linda... my new found pedicure bestie...... I LOVE orchid nails in Silver Spring... but we're moving to the Hill... and after trying 2 other places on 8th... this one may finally stick.
It's gross.. and TMI, but.. my family has an ingrown nail issue... multiple members have had surgery etc etc...
I got there on a Saturday at around 3, and it was packed... you DO have to wait.. they WILL tell you they can take you, however, it's in your best interest to ask how long and assess for yourself... I told the front desk lady that my nails are very tricky, they're in my skin, and I need someone who knows what they're doing, and I would be willing to wait.. So they set me up in one of the new pedicure chairs (the massage features on the chair actually feel like a super good massage!), offered me a bottle of water, made sure the water and jets were at a good temperature, and I waited about 20 minutes...
And then she came, and I was super nervous, but the lady again translated to her in Vietnamese what my issue was... and through careful precision and work, 30 minutes later PAIN FREE TOES!! It was SUPER exciting..!! She also did some acupressure w/ her massage AND cracked my toes while in the hot towel... I'm used to paying around $30 for a mani pedi and it's this place is having a special for $37 right now, but it was worth it....!!
Hope this helps...! Enjoy! - Jacquelyn Masani C.Southeast Washington, Washington, DC3337Nov 1, 2020Updated review
Well Family and Friends,
Thea and I did it again. Picked up our favorite Croissants from our favorite Bakery and now we are living our best lives sitting in these incredible massage chairs and letting these highly skilled professionals do their thing sipping on decaf coffee and green tea. Oh what a fantabulous feeling. Had my hands treated with Pariphin wax and tried gel nail polish for the first time.
Now we professionals women are ready to face our new normal world.Helpful 0Thanks 0Love this 1Oh no 0Oct 21, 2020Previous reviewThis salon is all that and a bag of chips with pickles.
Coronavirus 19 save friendly kind attentive. Beautiful shop wide variety of colors and services.
I was treating my BFF from undergrad Thea. She has had some health challenges and so have I so we picked up our order from the Baked Joint and got to the salon just as they were opening. First thing, the owner says is, " Go in the back and wash your hands ". I'm talking about clean. The massage chairs put us to sleep.
We are doing a do over on November 1stOct 12, 2020Previous reviewI took my BFF Thea for a girls day out.
We were treated like Royalty.
We walked in at opening and were immediately asked to walk to the sinks in the back of the salon and that's when the party started.
Clean
Plexiglass dividers
Gloves
Fresh never opened tools
The massage chair was so relaxing that we fell
Asleep.
They wax everything
We looked like celebs
Will be returning in November - Kim T.Washington, DC1343Jul 18, 2021
Recently went here because my normal place had a long wait. I used to come here regularly years ago, but stopped after they moved into new space. Went in for a regular pedicure on Friday. After a half hour went, received an extremely rough pedicure. Technician cut cuticles too low which resulted in bleeding, and then scrubbed my feet so hard I have scratches all over days later. I will not be returning.
Helpful 1Thanks 0Love this 0Oh no 0 - Sep 15, 2019
Popped in for a desperately needed underarm wax. Was pleased with the $12 price point. Had a five-minute wait at 4:30 on a Thursday afternoon, which wasn't too bad. My esthetician was super thorough, checking for any missed hairs and tweezing any that were missed. I left happy and would return for a wax.
However, I don't intend to return for nails. This place is small and crowded with pedicure and manicure stations. And it's popular, so it's crowded with customers too. And some non-customers. Ladies leave your man at home, the salon is full of patrons and they have no room. It was a bit crazy when I walked in and I almost walked right back out. I'm glad I didn't, but everything was too close for comfort if I was going to get a mani/pedi. They do have great color options if you do opt for nail services here.Helpful 6Thanks 0Love this 5Oh no 0 - Feb 13, 2020
First time customer! I left this nail salon more satisfied and happier than I have left any nail salon in maybe the last decade. Joe was meticulous in giving me the perfect manicure. He took off a set I got locally and explained to me how different nail techniques work. He repaired two nails I had broken and we continued to chat. It was really lovely how personable he was, on top of how much he knew about his craft and could explain it to me. New to town, and this will be the only spot I go to for my nails from here on out!!
Helpful 1Thanks 0Love this 0Oh no 0 - Patricia H.Hartsdale, NY518132Dec 17, 2019
I went to this place on Saturday evening and got a gel manicure.... it's Tuesday morning and my nail has already chipped!
If I were in DC, I would go back, but I'm in NY for the holidays. That means I have to go to a different salon and dish out more money to fix this place's mistake. Never again!!!!!
Update: Another finger's gel polish is cracked as well. SMH! I need my money REFUNDED at this point.Helpful 0Thanks 0Love this 0Oh no 0 - Andreia F.Rockville, MD131Apr 20, 2019
Just left and Christine did a amazing job!!!!!!
No my first time getting my nail done , but today I'm extremely happy with the service. She is ver friendly and always get my to drink some wine .Helpful 1Thanks 0Love this 0Oh no 0
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