The Portland Center for Facial Plastic Surgery

This is the first time that I write a bad review for a doctor. I have the worst experience with Dr.Portuese office. They had such a strong effect on me that I've decided to stay away from all plastic surgeons forever. Whatever my face is it doesn't worth to deal with such horrible people. Here is my story:
Many years ago I had an accident which broke my nose, my head and left lots of wounds all over my face. A doctor did a surgery on my nose and fixed the broken part and did some beauty work to enhance the appearance. He did really good job. However, by getting older my nose start changing and shrinking, the bone looks like a zigzag and the tip bended to the left, it's ugly and uneven. My bone between my eyes is so painful that I can't even wear my sunglasses. I got free consultation from few doctors. One friend recommend me visit Dr.Portuese. I called his office and they refer me to his Hillsboro office, I called his Hillsboro office and set an appointment. I asked the lady on the phone if it's a free consultation and she said yes but there is a $125 fee if I don't show up. The day of the visit I entered the office and the lady in front desk asked my name and gave me some paperwork to do and said I can have a seat in the lobby and someone is taking me to Dr office shortly. I said thank you and then remembered that I had a question, so, I stopped there and waited for her to get back to the window, she thought I walked away and I overheard her and another lady making fun of my name and laughing. This was the first time that someone found my name funny! I got so upset and went to the lobby, the lady came and gave me a fake smile, I told her if it's really hard to say my name she can just call me Peggy, her face got yellow and she started mumbling nonsense excuses like "oh I just wasn't sure how to say your name!" Then the same lady took me to a room and took some photos. Then doctor came and I explained my problems and he said that he can't help those problems, he said he can not fix the uneven nasal holes or bended nose tip. Then I went to another room and finance person was there, she was pretty nice and explained that my surgery cost is going to be $12,500 and I have to pay the full amount two weeks before surgery, they don't work with any kind of insurance or credits, and they don't make it to payments. I was confused and I told her that Dr said he can't help my problems, so what he is going to do in the surgery? She showed me one image with literally no changes and said he is going to smooth down the bone and they can't show other pictures because they don't show anything! I I was clear with the doctor that I don't want my nose get smaller.
Few weeks after the visit, I received a $125 bill! I called his office and I asked what this bill is for. The billing person said they charge for consultation, I explained to her that asked the front desk if it's a free consultation and she said yes but there is a $125 fee if I don't show up. The billing person said they have to be fair to all patients, they got the money from other people, so I have to pay! I actually found the answer really funny, it's like they really care about people by taking their money. I explained more and I just wasted my time, every time she repeated the same sentence and not even bother to listen. She said there is a $125 fee if you show up or not and they always take it, I asked if it's so why they don't ask people to pay as they get to the office before the visit, she said they had my card number but the transaction didn't go through, the card number was wrong! Lots of lies! Nasty environment!
I found their names from the Dr website, the billing person is "Connie" and the lady that had lots of fun with my name is "Jamie!". They have to be really ashamed for the way they treat others!
Conclusion: staff are super mean, disrespectful, unkind and irresponsible. They care about your money, your name, and your nationality more than you or your concerns. You have to be crazy brave to trust such people with your beauty. Go and check this doctor before and after photos work, in many of them you don't see any changes! It's really clever, he gets the money and not challenging himself to fix the patient problems.
If you really need a plastic surgeon, go and find a good one in California. It's not like Oregon-Washington area, there are too many of them there, so it's competitive and they have to be really good to stay in the business. I hope it helps!

Dr. Portuese did my surgery in June, and the results are fantastic. I'm so glad Dr. Portuese's surgery group has a Portland/Hillsboro office now, as it makes post-op appointments a breeze (compared to the hours I could spend driving up to Seattle). The offices in both cities are lovely, the staff immensely helpful and warm, anesthesiologists top of the line, and pre-and-post-op care very thorough. The best part of my experience was being able to trust the skill of Dr. Portuese. He (somehow) transformed my nose into a well-balanced, lovely version of itself.

Even though I'm a rather reserved person, I posted my photos on realself.com and hope that will be helpful to someone else who is doing their research into surgeons. I know I spent countless hours looking at photos, figuring out if I could actually go through with changing a facial feature as prominent as the nose. Well, I did it! And here I am just a few months after surgery, and I rarely even think about my nose, it's just that good of a fit!

Recovery for me was issue-free (thank goodness!). It was a bit rough to be down and bandaged up for a week, then it was back to the full-time work at the 10 day mark. I'm glad I planned for that amount of time, as it was just about perfect. My in-office computer generated photo is spot-on with my actual result. My life-long wish has turned out so well!

Best compliment from someone I confided in, "You still look like yourself - but with a lot more "good" angles!"

Highly recommend doing a consult with Dr. P if you are going to do rhinoplasty. He easily beat out the 3 other Portland surgeons I interviewed for this surgery with his experience - specializing in the face and doing endless nose surgeries over 20+ years certainly garners confidence more than going to a surgeon who does rhinoplasties "once in a while" or "five or so a month"...

TL;DR: Dr. Portuese has a good eye for the art of the surgery, and plenty of experience to figure out how to get the best result. I'm a very happy patient and feel so free! Best money I've spent on myself in my entire life - I don't regret it for a second! :)