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Verified by Business
HVAC installation or replacement
HVAC system maintenance
HVAC system repair
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About the Business
Business owner information
Rusty P.
Providing high level of transparency for our clients with a 97% customer satisfaction rate. You have never had a maintenance like this, you have got to get your thumbs up! "Loyalty maintenance programs are the best program I've ever been on. For once my system didn't break done last summer. " Louis Snellaupe
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Recommended Reviews
Overall rating
8 reviews
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4 stars
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1 star
- Staci J.Ovilla, TX18231May 22, 2022
If you need an A/C company then look no further! Thumbs Up is very reliable, honest, good value & just hands down the best in the business. No residential job too big or small. I can't say enough good things about Rusty at Thumbs Up. I have been working with him for a few years now and my experience has always been 5 STARS
Helpful 0Thanks 0Love this 1Oh no 0 - Carl J.Waxahachie, TX112340Oct 7, 2019
After a long hard search for the installation of a mini split heat pump unit for my garage, I found Thumbs Up. Rusty Phillips installed the unit a whole lot less than 6 other a/c companies. Rusty's personality and professional service was great. I would recommend him for your heating and air conditioning needs.
Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Russell P.
Oct 7, 2019
Thanks Mr. Jeffery's, I'm sorry you had to go through several different HVAC companies to find us. We make it our goal to serve first! Thank you sir, for a pleasing review.
- Patrick M.Waxahachie, TX26711Mar 12, 2019
I can't say enough great things about Rusty and Thumbs Up Home Comfort. I bought a house awhile back that was needing some serious attention to the HVAC system. I had family members use Thumbs Up before so I gave them a shot, and I'm so glad I did. Rusty has saved me a ton doing repairs to my original unit, and then when I was ready to replace my entire system he walked me through the process, gave me a list of options that would work, and NEVER tried to sell me more than what I needed. The install looks fantastic. Professional, friendly, fantastic communication and very affordable. Seriously, Give Thumbs Up a shot. Thank you, Rusty!
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Russell P.
Mar 12, 2019
Patrick,
Thanks for the kind words. Working at your new place was a lot of fun, you have a great property out there! - Isabella V.Downtown, Seattle, WA257Oct 26, 2019
Rusty is thorough with each bi-annual maintenance visit. We have been able to catch problems early, or before they arrive. He is prompt and friendly. He leaves his workspace cleaner then the way he found it. We are looking forward to using Thumbs Up! when we do some remodel work this winter.
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Russell P.
Oct 27, 2019
We really appreciate your positive feedback. We hope to take care of all your a/c and heating needs along the way! Thank you.
- Ashley N.Cedar Hill, TX313181Sep 23, 2019
Rusty was great! I contacted him via Yelp; he quickly sent an initial estimate and was able to come out same day! He explained everything to us in an easy to understand way to make sure we were tracking with him. He fixed it up in a timely manner, and he was very friendly and personable. He even went over and above to do a few extra things as well as clean up after his work was completed. We will definitely reach out to Rusty for future HVAC needs!
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Russell P.
Sep 23, 2019
Thank you for choosing us. We greatly appreciate such a nice review!
We are glad to help with your HVAC needs. Again, thank you. - Jason H.Waxahachie, TX071Nov 12, 2018First to Review
I wish I had called them first! They are highly professional and offer reasonable rates. Not only did they offer great service, but took the time explain the new system and to get the best performance out of it. The new system is already cutting my energy bills in half! I am very pleased and will go to them first for any future needs.
Helpful 0Thanks 0Love this 0Oh no 0 - Cindy C.Midlothian, TX011Jun 5, 2019
I contacted Rusty to install my new AC unit and he quickly responded and got the job done for me. The new unit is working great! His prices are very reasonable. I will definitely reach out again for AC needs. Many thanks to Rusty and team.
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Russell P.
Sep 18, 2019
We appreciate being able to serve you and your family's a/c needs. Thanks so much for the nice words.
- Justin B.Seagoville, TX59158Feb 11, 2019
This is probably the best service company I have ever used. The technician they sent to my home was so nice and fixed my problem pretty quickly. My antique furnace even sounds quieter then it was before. Will definitely use them again! Ask for Russell
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Russell P.
Feb 12, 2019
Thanks for the nice comments. We really strive
for excellence in service work!
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