Tony’s Vehicle Solutions

It is our duty when performing alignment service, which has a cost, to give recommendations on changing all tires when they have different sizes with an estimate for the vehicle with 3 months of guaranteed cost. When evaluating all vehicles we communicate all services the vehicle requires and it's up to the clients decision to do it in the timeframe

When explaining the diagnose of a vehicle after its revision we are going to talk to the customer in a very human, transparent and honest way. Our prices include the cost of original parts (no aftermarket, Chinese or bad quality parts which are the cheaper ones) and labor with 1 year warranty included.

If you choose to go to a mechanic shop where they are charging you "cheap" you have to be aware that they are quoting aftermarket or Chinese parts which don't work or if they will, only for a short time and can bring damage to other elements in the engine/system of the car.

There's no obligation for any customer to accept the estimate we provide, but we do need to follow our work ethic by providing the best solutions for the problem, instructing the customer on what's best for the car's life and guide them to take a smart decision when taking care of their issue. There's many shops in this town that take advantage of their cheap prices to make the sale and not being able to guarantee a good quality long lasting job, which in the long run creates more waste of time, money and stress for the customer.

If the customer is not able to accept the estimate we provide the same day of the diagnose, we offer financing options and maintain the estimate valid for up to 3 months while informing the risks of waiting to fix the problem, and if there's any doubts on our professionalism, there are over 600 reviews on Google that talk about our customer service from a daily basis.

Always happy to provide the best solutions!

When explaining the diagnose of a vehicle after its revision we are going to talk to the customer in a very human, transparent and honest way. Our prices include the cost of ORIGINAL parts (no aftermarket, Chinese or bad quality parts which are the cheaper ones) and labor with 1 year warranty included.

There are mechanic shops that don't care about helping the customer make an informed and preventive decision if there are services and part replacements the car need by mileage and use.

When trying to do cheaper prices or just waiting until a preventive service becomes a problem, it can be more expensive in the long run.

If you choose to go to a mechanic shop where they are charging you "cheap" you have to be aware that they are quoting aftermarket or Chinese parts which don't work or if they will, only for a short time and can bring damage to other elements in the engine/system of the car and that's not in our work ethic.

There's no obligation for customers to accept the estimate we provide, but we do need to follow our work ethic by providing the best solutions for the problem, instructing the customer on what's best for the car's life and guide them to take a smart decision when taking care of their issue.

There's many shops in this town that take advantage of their cheap prices to make the sale and not being able to guarantee a good quality long lasting job, which in the long run creates more waste of time, money and stress for the customer.

If the customer is not able to accept the estimate we provide the same day of the diagnose, we offer financing options and maintain the estimate valid for up to 3 months while informing the risks of waiting to fix the problem.

Always happy to provide the best solutions and inform with honesty!

When a vehicle is brought to us by a customer for a revision, we communicate all repairs or services the car might need to provide with a diagnose and the best solutions for it.

If the customer decides to not do the all services recommended we maintain the estimate valid for up to 3 months but we can't be responsible if there's collateral damage from unattended repairs.

Also we identify the part of the vehicle where there's damage and where the problem starts at, after being fixed or replaced and the car continues to work as normal it can happen that there's something deeper that can be detected after we have attended the first step repair, where we find the issue starts coming from. In this cases, we won't have the customer spend more than is necessary because it's possible that there's no secondary failing parts. It's imperative to evaluate the vehicle days after initial repairs are finished and there's always 1 year warranty in all repairs and replacement parts we provide.

It depends on every case, but we pride ourselves in providing transparent communication and efficient solutions after a diagnose, always under the customer's authorization.