Services
Review Highlights
“Kevin was brutal with the clippers and a horrible polisher.” in 3 reviews
“It was my first time coming here and Broke did my nails perfectly shape as i wanted them to be!” in 4 reviews
“Went in to get a pedicure and a gel manicure and I had the best experience that I have had here in the DFW.” in 9 reviews
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Overall rating
42 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Sherry M.Fort Worth, TX023Oct 2, 2023
I was a walk-in and was able to get in is the reason I gave them a 4. Kevin was brutal with the clippers and a horrible polisher. After I saw that the color wasn't very visible and it needed a white base. So we switched to red
Helpful 0Thanks 0Love this 0Oh no 0 - Roxanne H.Mansfield, TX051Jan 21, 2022
Kevin does a great job! He gets my nails just the way I like them and is very fun to talk to.
Helpful 0Thanks 0Love this 0Oh no 0 - Lionedra H.Fort Worth, TX011Jun 28, 2022
This place does okay nails but waxes ??? Nooooo run because they double dip into the wax and use the same one wax stick on your face. I got my chin waxed and lord I never broke out this bad my chin itches so bad plus my eyebrows are breaking out because she double dipped actually my whole face is breaking out because she didn't use gloves and touched my face when she needed to turn my head plus she didn't wash her hands at all she just immediately started waxing took her 5 mins.
Helpful 1Thanks 0Love this 0Oh no 0 - Linda M.Fort Worth, TX0101Dec 28, 2022
Broke is the very best! He makes the nails follow your true nail beds and they are not so thick they look fake. He is fantastic. None better. Clean place, friendly atmosphere.
Helpful 0Thanks 0Love this 0Oh no 0 - debby h.Sandybrook, Fort Worth, TX1387Dec 17, 2020
Great social distancing, protecting tech and client. $35 got a really nice pedicure. She did a little extra for my sore foot. Very accomodating
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Zota M.
Dec 19, 2020
Thanks Debby for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We always follow CDC guidelines to keep safe for our lovely customers. Hope to see you soon in Top Nails.
Responded by ZOTA Team - Tamara E.Southside, Fort Worth, TX026Aug 22, 2022
$270 later I quit this experiment!! They go through the motions, but do NOT know nails. i tried them 3x's now (mani & deluxe pedi) BOTH times they injured me. The nail tech grated my skin until i bled ("hey that's my bone not a callus"). I couldn't wear closed toe shoes for a week. Got another tech next time (Spring), Showed her my injuries, asked her to be careful. She cut my cuticles and surrounding skin until it bled trying to get a polish off my skin - WhAt is it with these people and drawing blood?? i am new to the area. The place looks nice, good selection of services but priced $$$ slightly higher than average for LESS than average service! BUYER BE WARE! They want the upsell and DO NOT CARE about your nail health. Even their little leg massages are a FAIL!
Helpful 0Thanks 0Love this 0Oh no 0 - Christina S.Fort Worth, TX03Jun 13, 2022
Talk about adding insult to injury. I can assure you I won't be returning to this salon anytime in the future. After spending over 3 hours on Friday morning in their salon and leaving with a mediocre pedicure and a beauty school dip set I was assured if I returned on Monday morning it would be corrected. Meanwhile I still gave them a chance on Saturdat by way of an eyelash appointment. I was given an appt for 10:30 am Monday only to get a call at 10:28 on Monday as I'm pulling into the lot that he wouldn't be in until 3:30. But ok! I also schedule a pedicure for my daughter at 3:30 as well and plan to go there to get serviced. Upon arrival Broke (the owner) tells me to sit in his chair and I do. He then drills off the top coat, files them with a nail file and buffs them with a foam buffer and says wash my hands. I then inform him that I was not satisfied and he could simply remove them and do another set bc atp I've wasted time and money. True to form he refused but did waste the next 45 min attempting to refund me and have me soak off my nails that were already messed up (Could have kept the money and done them correctly). Thank God I was able to make an appt at another local salon that I trust But BROKE BAD BUSINESS. Now I know why I've never stopped even tho they are up the street.
Helpful 0Thanks 0Love this 1Oh no 0 - Myca B.Fort Worth, TX02132Dec 25, 2019
It was my first time coming here and Broke did my nails perfectly shape as i wanted them to be! I didn't expect this much as it was my first time. Definitely coming back! I highly recommend for broke to do your nails girls!!
Helpful 0Thanks 0Love this 0Oh no 0 - Faye J.South Edgewood, Fort Worth, TX011Aug 1, 2019
Well I love the way broke do nail he so awesome he make me and my friend Donna nails they be so stunning the nicest person I could meet he make u laughter he brighten up our day I just love broke hes the best
Helpful 0Thanks 0Love this 1Oh no 0 - Melanie E.Williston, ND075Jan 3, 2021
I called before arriving to confirm that they were able to do a full set and a FULL SERVICE SPA PEDICURE (this will be important later). My nails came out uneven. Okay; whatever, it happens and I don't typically complain. The tech kept trying to upsell me on gel for my toes 3-4 times after I explicitly said I just want standard polish and had a color already picked out. Then, it's time for the "pedicure". She has me sit up in the chair and immediately starts clipping my toes and putting polish on. I thought, that's kinda weird because usually they do the foot care first. Nope, no foot care. No cuticle care. No soak. No lotion. I had confirmed with the tech twice that I wanted a pedicure, a spa pedicure. I asked the manager, he said maybe it's a miscommunication. That's fine, but they sent me away with my nails AND toes looking like crap! And still charged me $70!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Zota M.
Jan 9, 2021
Dear Ms.Melanie, we sincerely apologized for this unpleasant experience. Furthermore, customer service is our standard so we would never try to upsell unless the customer requested it. Every step must be done such as cuticle care or soaking before applying the polish. We have reported this to the salon owner and this shouldn't happen again. We would be glad to have you come back and receive better nail treatment. We are looking forward to seeing you soon ma'am.
Responded by ZOTA Team
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