United Oxygen & Medical Equipment

This business is the place to go for excellent service. We have a Golden electric chair recliner that needed to be repaired. Westside Medical was going to charge $250 just to come and look at the broken recliner that they sold us 14 months ago for $3200! United came in and fixed the problem by replacing the improperly installed control, that was done by Westside, for around $170! Half the price with the part!! This is your place to shop and have your broken equipment repaired!! Thank you from me and my Vietnam War Veteran cousin!!

This business has horrible customer service and management that is clueless. They also do not follow normal business practices.

I sent them an email inquiring about a power lift chair they had on their website. The employee called me and said they do not sell that chair. When I walked her step by step thru the website to the chair they suddenly did sell it. Attempted to get the price from the employee which I got $1250 but when asked about how much would be covered if I got a prescription and was told $250 So I stayed then I would pay $1000. I was told no I would have to pay $1250.this went on several minutes so I gave up.

I asked for a manager to call me. It took 2 days. Had lots of excises about missed emails. Then told me they record all calls and she listened to it. Hello I was never told I was being recorded. I said good then you know that your employee didn't even know you sold the item. That's when the manager told me the employee that I was talking to was the employee who places the orders. WOW! Ok said she was clueless on the pricing. The manager said yes but that's the he fault of the end user. WHAT? I'm the end user I just explained the pricing to you you said I was right but now you blame me?? How about retraining your employee!!

So to top it off I bought a $3 pair of socks on Dec 6 they were not what my mom wanted. Tried to return them today 12/21 still in original sealed package no ever opened. Was told no returns due to covid and no returns after 10 days. No where is the is posted no where is it stated on my receipt.

Guess they treat there customers so bad they need ever penny. Hope they choke on the $3.00!!!