Unlocking The Body Massage Therapy

I've been going to UTB since December 2010, and have nothing but amazing things to say! The long term therapists I have seen were all wonderful; occasionally I saw a filler person in between and have liked the technique of some more than others, but it was always a good experience. The decor is stunning and the owner is awesome. One of my favorite perks is that you can text to schedule. The only negative for me is that they are limited on providers with my insurance options..

I received a gift certificate for 90 mins for a massage. It had to be the best massage I've had in a while. The masseuse was very knowledgeable, strong and wonderful to chat with. Usually I like to relax and in most cases, knock out. I found Ariana voice to be smoothing and learned a lot of what I can do to help myself w/ my sore old body I left there feeling wonderful. If you want to go somewhere and get a massage by experts without someone trying to sell you packages, I would highly recommend this place with Ariana.

Sad day. I still like my therapist, but I was very aware that customer appreciation is not the business model of the company. I've been going here since 2015 and would say close to or over 100 appointments. Two days ago there was a missed appointment. Not missed, just I had the wrong time of 11:30 and it was 10:30. My fault, should have paid attention to the reminder text, but anyway, it's my fault. Reschedule for today. Today's massage was great, but not the company's value they put on a long-term customer. I also have to mention that making this error is the first, or maybe it happened once before, but I can not recall it.

They charged me a $110.00 no-show fee. 8 can understand a recent new customer or someone who this happens frequently, but having been going here 9 years it just rubbed me the wrong way...

I will have to take some time to try and relax about this issue. It sure didn't make me relax during my massage today.

Morgan is simply the best! I feel so fortunate to have found such an amazing massage therapist who not only excels at her job, but also radiates genuine enthusiasm for it. With every visit, I leave feeling not only physically rejuvenated but emotionally uplifted. Morgan's cheerful and humorous demeanor is so infectious that I often find myself engaged in lively conversations, making it difficult to fully relax - but in the best way possible.

Morgan's ability to identify tension and discomfort in your body and her skill in releasing it is truly unmatched. After each session with her, I leave feeling significantly better. If you're contemplating trying this place out, I wholeheartedly recommend it. While I've only experienced Morgan's expertise, if the rest of the staff is anything like her, you're in for a treat, for sure!

I have had 4 different massages by 4 different therapists and am so impressed with both the knowledge and skills of each of the therapists as well as the results I have experienced. I appreciate the calm and tranquility of the facility, the professionalism and kindness of the staff. I highly recommend Unlocking The Body Massage Therapy, it is well worth the investment.

I had a wonderful experience and liked it so much that I'm going back. The therapist knew exactly where to pinpoint the pain throughout my neck and shoulders. And the facility is very clean.

I'm so happy to have found this place! I found them from one of the women at goes to my midwife. She recommended going here for a prenatal massage! I texted them early in the morning one day and they responded back to me around 7:30am working to fit me in! I was so happy and shocked to find out they had a few openings to choose from one in the morning and a couple in the afternoon. The facility is very calm and relaxing makes you feel very welcomed. My massage was different than what I've received in my past. I didn't think it would do the job I was looking for but I was shocked when I got home and some of the areas that were bothering me weren't anymore! A week later I returned back for a postpartum massage and it was so so good! Highly recommend.

I reached out by text message to book a surprise cupping massage for my husband on his birthday. We live in Tacoma and places that do cupping are hard to find, so I thought the drive would be worth it. Paid the invoice, did all the things. My husband had his massage today and it was just a regular massage, no cupping at all. I paid over $100 for this "regular" massage that I would have NEVER booked had it not been a cupping massage.
apparently they "forgot to add cupping" to his appointment. Dude that was THE appointment. Give me a break. Will never visit again and do yourself a favor and don't book there. Ridiculous. All they said was "oh sorry looks like cupping didn't get added"
WHAT
Lol please, go elsewhere

I've been coming here now every other week since December. I needed to find a place to offset my every other week schedule of massage/chiro I have at a different establishment. I've been remodeling so it's been necessary for me to function by having a massage every week. The front office staff is very sweet and easy to interact with. They've always been great with scheduling and have a nice automated system for massage reminders that get sent out via text. The atmosphere when you come in is very cozy, woodsy, and warm. They have these delicious homemade candles that they have for sale-I've bought some from the clearance section and they burn pretty long actually. The place is always clean, the bathrooms are nice and easy accessibility. If you want cupping I believe it's just a $10 add on so just mention it at the beginning of your massage. All the rooms are basically the same aesthetically they have very nice tables, dimmer lights, music playing, and nice space to place your belongings out of the way. I've seen 4 different ladies and by far for what I like and prefer in a massage Morgan is the absolute best in the building. She doesn't do a bunch of knuckling and when she does use the little bit of it her technique is very good. She's very in tune with what spots she can push harder and others that need to be worked out before applying more pressure. I've had 100s of massages from high end spas out of state, to hole in the wall parlors an chiropractic locations and physical therapy spots. Morgan by far gave me one of the best leg massages ever and her money making neck decompressing grow 2 inches technique was a surprising first that I thoroughly enjoyed. So thank you. I will say everyone's different with what they want in a massage I personally need a heavy hand after working out some of the tension so I can actually enjoy it and not just be in pain. I would give 5 stars but I'm knocking one off because I also had my worst massage ever here from a different lady but sometimes that's just how it goes in a place where theirs several masseuses. I'll definitely be back to see Morgan and overall I've thoroughly enjoyed my much needed massages here.

Therapists are great but you have to schedule months in advance. Admin process is lacking.
Office doesn't make it known very clearly when they will open up a new month's calendar for scheduling, which is disappointing for existing clients wanting to continue their regular routine for medical massage and then they are unable to when everything already booked a day after the new month opens up. New business is good for the business, not great for existing patients who can't consistently see the same therapist and can't stay on the routine advised by doctor and massage therapist.