Riccobene Associates Family Dentistry

the problem i see at dental care is they never have time to do the work , the hygenist pushed on my tooth so hard to remove a stain until it broke my tooth , i waited for months to get a crown put in , and it came out , i waited for more months to get it put back in , i needed a filling for my front tooth ,by the time they can fill it it will probably be gone , while she waits for my numing to take efect she works on someone else , seems like they never have time .i needed my tooth put back in when i was ready to leave for my apointment they called and cancelled after i had waited for two months for it , good dentist but what good is it when they dont have time to do anything

Our child was undergoing Orthodontia treatments from Dr. Novak. She is a great dentist with a great staff. Unfortunately, my 42 year old wife was recently diagnosed with a disabling condition. As a result, we decided to relocate back to PA so that our families could assist us.

The Orthodontia care wasn't completed. Even so, Winston Salem Dental Care REFUSED to refund us for the portion of care they would no longer have to provide. This is both unfair and unreasonable. We now have to pay a new Orthodontist to complete the treatment.

I set up an appointment to see a dentist about some swelling I was experiencing 2 months after jaw surgery. It wasn't going down like the rest of my face was and I figured it would be good to rule out the possibility of it being an abscess tooth. The facility did not feel clean. The room where I had my first examination was dusty, meaning it wasn't being cleaned frequently during a pandemic and I did not feel secure. Some of the staff felt very green and under trained, but across the board everyone was very friendly. I had a panoramic x-ray performed and though the x-ray technician was also very kind, the room felt similarly uncared for like where I got my initial exam. My biggest issue with the service received was my dentist telling me I may have a deadly disease following my prior surgery. It was scary to be told that but my fears turned to anger when I did my own research into the name of the disease and saw that of the many (15+) symptoms, I exhibited none and was never asked about my symptoms. I wasn't asked much at all by the dentist from whom I received care. Any questions could have been asked to ruled out the possibility of having this disease. But instead I had to spend the duration of my time in this office thinking I was going to die. I later received much more comprehensive care and was told the nature of my swelling was common for some following my jaw surgery. The only redeeming qualities I found in this practice were the friendly natures of the other people I interacted with surrounding my time with the dentist.